A BIKE THING LTD Reviews 4,836

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their excellent construction and the comprehensive inclusion of necessary accessories for easy installation. The delivery service is frequently highlighted for its remarkable speed and efficiency, with many consumers receiving their orders much faster than anticipated. Furthermore, the staff receives widespread acclaim for their exceptional service, offering valuable advice, professional fitting, and a welcoming, knowledgeable approach that makes customers feel confident and well-supported. However, some customers also noted issues with delivery costs for smaller items, finding them disproportionately high. A few people experienced missing components in their orders or received products that were damaged during shipping from the factory. Additionally, some reviewers mentioned unexpected customs or duty fees upon delivery, which were not clearly indicated during the purchase process.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Clients share positive opinions on service, consistently praising the timely, fast, and excellent service... See more

Staff

Reviewers consistently mention positive feedback about the staff. Customers frequently praise the team for... See more

Order

People report positive experiences with order. Many customers praise the quick and easy ordering process,... See more

Based on these reviews

Rated 5 out of 5 stars

Yes, all very good. You need to remember if you are buying this INNOVV k7 kit to get yourself two memory cards, a 32gb to do your software update and another bigger card for your use of the cameras on... See more

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Rated 5 out of 5 stars

Great bit of kit, very well made, nicely packaged and comes with all the screws and even a torx driver. Very easy to fit, took minutes and looks so much better than many of the other aftermarket kits... See more

Rated 5 out of 5 stars

The Customer Support is "outstanding". Send these guys (Gary), a question and he responds with the correct advice. Shipping from the UK to Canada was three (3) days ??? Amazing. Equipment sold... See more

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Rated 5 out of 5 stars

Great company, run by bikers! Fantastic service, and very fast delivery. I contacted the company to ask some questions prior to ordering and they answered all I needed to know with absolutely no pres... See more

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Rated 5 out of 5 stars

Just cannot fault the quality of products, Customer service and technical advice from A Bike Thing. I've made a few purchases to upgrade my bike and the advice I got has been second to none. The pr... See more

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Rated 5 out of 5 stars

I recently enquired to A BIKE THING about the purchase of some accessories for my BMW but was unsure of the correct compatible product. Their knowledge and customer service was as usual Second to None... See more

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Rated 5 out of 5 stars

I have two experiences with A Bike Thing. Firstly, I look at many of their YouTube videos which are both full of knowledge and entertainment and give good guidance on fitments of various products, t... See more

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Rated 5 out of 5 stars

Good quick delivery!! Product was high quality, Perrun bike rack for my BMW GS 900 “ QR code gave excellent instructions for fitting!! An expensive rack at )£215 but hey ho I guess it’ll last a lifet... See more

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Rated 5 out of 5 stars

The company attracted me in their YouTube video as they present motorbike upgrades which they do very well in their content. The product I purchased was shipped and delivered in a nicely packaged box... See more

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Rated 5 out of 5 stars

Ordered Denali Cansmart Controller Gen 11 from A Bike Thing for my 2025 Triumph Tiger 900 GT. Unfortunately when I opened the box I noticed that the Euro 5 Canbus Controller was not in the box, only... See more

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Rated 5 out of 5 stars

Returning customer! As always, an excellent service from Steve and the team. Fast delivery and a great replacement part service that arrived the next day! I’ve bought a few items from this company an... See more

Rated 5 out of 5 stars

Exceptional and delightfully personalised service. After following clear instructions for arrival, a warm reception and remarkably good coffee followed. Tom then got on with the work efficiently and... See more

Rated 3 out of 5 stars

This is a tough one one. The hoods were despatched on time and arrived super prompt, BUT, I only bought an ammo guard replacement colored insert, and having to pay over ( or just under, I can’t r... See more

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Rated 5 out of 5 stars

Ordered the Buhl dryer on a Thursday and received the following Tuesday (from UK to Victoria BC). Product was packaged exceptionally well and operates as per expectations (in line with Steve's Youtube... See more

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Rated 5 out of 5 stars

I was after a specific auxiliary light setup for my bike and asked for advice on what parts I would need and whether or not it would work together properly. I received a prompt and very helpful... See more

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Rated 5 out of 5 stars

White Glove, professional fitting service as described - would recommend. Very well looked after by Tom and Steve. 2 x Denali DL9s in selective yellow fitted with a HEX ezCAN. Excellent lights and ea... See more

Rated 5 out of 5 stars

Fantastic friendly service I visited the workshop / shop to purchase a Perun Moto luggage rack for my F900 GS.I met the team who were all very friendly and welcoming. I would definitely use again and... See more

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Rated 5 out of 5 stars

I had an amazing experience with A Bike Thing. They installed a new Lone Rider Motolights, Denali Brake Light, and SoundBomb on my Triumph Tiger Sport 800, and the whole process was faultless from s... See more

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Rated 5 out of 5 stars

Sound advice, offered options on product choice and installation options based on my needs (wants!) and also asked the “have you thought about….” Questions. Coffee machine always on for customers.

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Rated 5 out of 5 stars

Supper fast delivery from my order from the start. Brilliant web page that suggests things that would go with my “ upper crash bars, on my 1300gs”. Brilliant idea. I ordered on line and after orde... See more

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Rated 5 out of 5 stars

I am very impressed with the professionalism and attention to details at ABT. A no nonsense (in a positive sense) attitude to clients and customer satisfaction. Steve, (if I may) your business model... See more

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Rated 5 out of 5 stars

Great response and an amazing delivery time! Within 50 minutes after placing my order for a bundle I got confirmation that DHL had picked up the package. Less than 21 hours later it was dropped off.... See more

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Rated 5 out of 5 stars

Excellent service again from the team at A bike thing. Item arrived promptly and packaged very well. I have no hesitation in recommending this company for your motorcycle accessories even if you don'... See more

Rated 5 out of 5 stars

Great service, I did get a topbox wiht damage,cardboard box not damaged. It was shipt already damaged (dent in lid) from factory. Without any discussion i could send the item back and did get... See more

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Rated 1 out of 5 stars

Extorted for an additional $60 after the order was placed. The website showed no description of additional charges after or during placing the order. DHL Email promoted to pay a "duty fee" or my or... See more

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Rated 5 out of 5 stars

Bought the b6 break light with tail bracket and it looks and works great , I need a little tech help due to a little question that had arizen in wiring (hexcan) , this was solved in less than 24hrs... See more

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Rated 5 out of 5 stars

After watching his YouTube video I went ahead and bought the screen protector for my GSA. Great item, well explained and super quick delivery. Will definitely use again

Rated 5 out of 5 stars

Great service as always. Super fast International Shipping. My wife loves the little treats in each package. I think that helps me be a repeat customer.

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Rated 5 out of 5 stars

The team at A Bike Thing did a great job installing cameras and lights to our Derbyshire Blood Bike, which, of course was fully funded by A Bike Thing fundraising. Thank you!

Rated 5 out of 5 stars

The service i got from the start to the finish and even my emails regarding the DYI installation help was fantastic. email response were fast and very helpful. they will see me again for more goodies... See more

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Rated 5 out of 5 stars

Order my powder coated bark busters for my Pan America top quality. I wouldn’t have put them on unfinished because in my opinion they wouldn’t have looked good silver.

Rated 5 out of 5 stars

I use A bike thing because they have a great selection, more than I can get here in New Zealand. The videos are also helpful in making your choices. I haven't received my lights yet but that's ok I kn... See more

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Rated 5 out of 5 stars

I ordered my merchandise during my week off, not expecting it to arrive before I left for work. It was expedited and arrived in five days. Well done I will be ordering more in the future.

Rated 5 out of 5 stars

Before purchasing, I was given clear advice and explanation on exactly what type of Ez-Can hardware and accessories that I needed to specify in my order. The subsequent order arrived 48 hours later. T... See more

Rated 5 out of 5 stars

Steve and Tom what a great team there’s still a reason why I return time after time and Trust Tom to strip the bike down and always put it back together

Company replied

Rated 5 out of 5 stars

Service and delivery were bang on Quality of part is great fits perfectly and is far nicer to look at than the clumsy cage gaurd

Rated 5 out of 5 stars

An exceptional, professional and warm, welcoming service. The entire team at A Bike Thing do things very differently to any other similar operation I have experienced. They do it extraordinarily well,... See more

Rated 5 out of 5 stars

For starters, I really enjoy the videos and enjoy learning about the new products. The presentation is clear and concise and I love the work that is being shown. All I bought this time were a few ch... See more

Rated 5 out of 5 stars

Easy to navigate the online store. Slight delay in shipping due to back order of the Weiser van but staff were brilliant and kept me updated along the way.

Rated 5 out of 5 stars

The service you receive from A Bike Thing is second to none, there is a fantastic range of products and some very well put together bundles/packages.

Rated 5 out of 5 stars

I was so pleased with the build quality of the factory fitted moulded rings that can be secured to my battery, it has a black moulded attachment which i can tell you is both stepped and fused ! It... See more

Rated 5 out of 5 stars

Knowledgable and very good customer service. They let me know exactly what I needed for my ike, and provided a quick and cost effective online order. Very happy.

Rated 5 out of 5 stars

Quick delivery, great product looks great on the bike. For ref, if you have the 2026 Tiger 1200 Alpine or desert edition these kits fit perfect

Rated 5 out of 5 stars

Incredible customer service and fast shipping. ABikeThing are the team you want to work with when it comes to your motorcycle needs.

Company replied

Rated 5 out of 5 stars

Good quality product and packaging. Fit and finish was excellent. Much preferred to the stupid mesh headlight guards that sit in front and block light.

Rated 5 out of 5 stars

Had everything I needed in stock and at a much better price than the manufacturer (Denali) website. Next day delivery - great service.

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Rated 1 out of 5 stars

Not happy with this situation that I’m in with you guys…I was hoping that as the customer I would end up happy with the product & the service but I’m not….. regardless to what happen for now I will be... See more

Rated 5 out of 5 stars

Very very helpful prior to purchase, and also post purchase with lots of time to explain and advise. Superb products and quick delivery

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Rated 5 out of 5 stars

Great quality item , fast delivery , courier kept me updated so I had no hanging around all day waiting . First class thank you .

Rated 1 out of 5 stars

I have sent 2 emails to A Bike Thing regarding Order Number 140481 and to date have had no response back from them. Their website states that the Denali Cansmart Gen 11 is the correct one for my motor... See more

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Rated 5 out of 5 stars

The product is great, and the entire transaction was very quick. I didn't think they'd charge me VAT because the UK is outside the European Union. So, the product is great, but the price and costs hav... See more

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Rated 5 out of 5 stars

Great shipping and product. Delivery was superfast and the quality of the Amo Guard top. Instructions very clear and perfect packaging.

Company replied


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4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Happy Shopper…

Item was bought and shipped in a couple of days. Arrived in great packaging with all of the tools and instructions in the box. No need to search out the right tool at home. Great product and I’m very pleased with it

16 March 2026
Rated 5 out of 5 stars

So helpful!!!

So helpful & such quick shipping. I emailed the guys at A Bike Thing & told them what I had & what I was looking for. The next day a got a list of what I needed, along with pricing. I paid for my order & it shipped right away. Everything came well packaged & in great shape.
I will be buying from these guys again soon.

5 March 2026
Rated 3 out of 5 stars

I still haven't received my purchase

I still haven't received my purchase.
The support and responses are slow.
They should have the option for more than one shipping method.

9 March 2026
A BIKE THING LTD logo

Reply from A BIKE THING LTD

Hey Marco, have shipped your order out already, we can only apologise for the delay and the slow responses. We've had a very busy fews weeks at the workshop and we hope this doesn't taint your view of our service.

Rated 4 out of 5 stars

Slow despatch after order but quick…

Slow despatch after order but quick courier delivery once collected. Happy with the product, fitted easily and does the job.

10 March 2026
A BIKE THING LTD logo

Reply from A BIKE THING LTD

Hey Ian, apologies for the delay in dispatching your order, but we're glad it was delivered swiftly, and working to your standards!

Unfortunately, the weekend you placed your order was the week that our workshop technician was away on holiday, and so there was a slight delay in dispatching certain products that we produce, or have to adjust ourselves. Your order is included in that list, and so there was a slight delay whilst our technician worked on the products.

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