TheVisorShop.com Reviews 42,229

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and the excellent condition of the products upon arrival. Many consumers highlight the competitive pricing and the wide selection of items available, making it easy to find what they need. The overall service, including communication and order processing, is consistently described as great. However, some customers also noted unexpected additional costs due to currency exchange, local duties, or tariff taxes. A few people experienced issues with delivery, such as slower-than-expected shipping times or problems with the chosen postal service. There were also occasional mentions of incorrect items being sent or products arriving with minor damage.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Product

Customers had positive experiences with product. Many reviewers praise the quality and fit of items, such as... See more

Service

Users describe positive interactions with service. Many reviewers praise the quick, efficient, and helpful... See more

Order

People report positive experiences with order. Many customers praise the quick order processing and shipping,... See more

Price

Clients share positive opinions on price, often finding competitive and reasonable pricing for products, even... See more

Based on these reviews

Rated 5 out of 5 stars

As usual very fast delivery from Newry to Cork. For anyone with a pre 2024 Moto Guzzi V85tt model the Oxford (touring) grips will work directly with the heated grip controller and dash display alread... See more

Rated 5 out of 5 stars

As usual TheVisorShop deliver at reliably high speed. I was changing my tyres and found both tyre valves siezed in. Bike stripped on Jack's going nowhere. Less than 36hrs later I had two replacements... See more

Rated 5 out of 5 stars

What can I say. Multiple returning customer. Visorshop is my first port of call for anything motorbike related. Whether it's for one of my bikes or for myself. Practically next day delivery every time... See more

Rated 5 out of 5 stars

Fast processing and shipping. Item arrived in perfect condition and as described. Paid extra for expedited shipping and was not disappointed, sometimes it can be a gamble and take just as long as fre... See more

Rated 5 out of 5 stars

After looking at 3 different tyre suppliers the visorshop was the best price so went with then and I am more than happy to recommend these guys the service was impeccable 👌 within 2days I had my tyre... See more

Rated 5 out of 5 stars

Great gloves at a good price. Wide assortment of gloves available with every feature you need. Spent 30 - 40 minutes trying on numerous pairs with thankfully no 'can I help you' intervention. Staf... See more

Rated 5 out of 5 stars

Good service can’t complain, the only thing I can comment on is I ordered my RST D30 trousers on Monday with 48 hour shipping and they where sent and I got a tracking number around a day or two later... See more

Rated 5 out of 5 stars

I am waiting on an LS2 Vector II Carbon.....at time of ordering I forgot to get a Dark Visor. I went on to TheVisorShop (Crossans) to check Stock & Pricing.......and I couldn't believe how comp... See more

Rated 4 out of 5 stars

Item exactly as described and sent promptly Using post office parcel force Turns out they do not allow PO to leave in safe place but require you to wait in for it to arrive which is impractical so... See more

Rated 5 out of 5 stars

I recently purchased a helmet from the visor shop. The online experience was excellent and the communication from the shop was clear. I received my helmet very quickly and without issue. I would happi... See more

Rated 5 out of 5 stars

First time of using The Visor Shop for a replacement front tyre for my HD. Excellent customer service every step of the way and delivered in a week at a reasonable price too.

Rated 1 out of 5 stars

Poor experience- The small hidden disclaimer about Teriff Tax, cost me way over what I could have bought the visor in the USA for. And customer service did nothing to help on the situation. Make sure... See more

Company replied

Rated 5 out of 5 stars

It's a great website and they have lots of items in stock which makes a fast delivery. My recent order arrived sooner than expected.

Rated 5 out of 5 stars

Visor shop did a great job ! I chose Royal Mail for delivery and their service was not so good, got my goods on time but messaging was very confused.

Rated 5 out of 5 stars

The jacket i ordered wasn't in stock at the time purchased it. I enquired about it a few days later and got a reply the following morning. My jacket arrived the next day. Very happy with their service... See more

Rated 5 out of 5 stars

Exactly what was ordered. Delivered quickly and well packaged. Have used visorshop before and won't hesitate to use again when needed.

Rated 5 out of 5 stars

Great quick service , excellent packaging,I rung the visor shop and got great advice on the product, wud definitely go back and purchase again.

Rated 5 out of 5 stars

Received the ordered product in the mail in a timely manner in Western Australia. Would order from the Visorshop again based on the service experience.

Rated 5 out of 5 stars

Was able to purchase hard to find replacement parts for my Arai helmet from The VisorShop and price was reasonable, and I received them pretty fast considering I'm on a different continent. I would pu... See more

Rated 5 out of 5 stars

First class service. Friendly and very knowledgable staff. Fast delivery. Great selection of motorcycle clothing and parts.

Rated 5 out of 5 stars

Very pleased with your service and my purchase of my Shoei helmet liner. Your website was detailed and accurate. My helmet is 10 years old I had to do an extensive search to locate the correct size... See more

Rated 5 out of 5 stars

Only provider who could supply the right size cheek pads anywhere. All genuine products in great condition. Not exactly cheap but given they came from the UK, the post was lightening fast! Would defi... See more

Rated 1 out of 5 stars

I ordered from this site because the price was good for this GPS device, they had the product I wanted and their reviews are positive. All good until I noticed from the tracking they had sent it t... See more

Company replied

Rated 2 out of 5 stars

The visor locking pin was broken in the bag. It was well packed so I don't believe this happened in shipping but rather from packing or storage

Company replied

Rated 5 out of 5 stars

Easy to order, timely kept in the loop about delivery (USA), item received well packaged. A pity the shipping costs (high), but understandable given distance and custom system. Recommended.

Rated 5 out of 5 stars

5 Stars. Always get perfect service from Visorshop. If I lived in Ireland, I'd be hanging around their shop all day.

Rated 5 out of 5 stars

Easy ordering; confidence I had the right part for my bike; fast delivery. Would highly recommend - thank you!

Rated 5 out of 5 stars

Great website with huge range of stock, very easy to find what you’re looking for and delivery is very fast!

Rated 5 out of 5 stars

Very fast delivery. From the UK to Dayton, Ohio in just a few days. Price was fair, actually very good…..delivery price was a bit steep, but for that kind of speed I’ll gladly pay it. Tariff was fa... See more

Rated 5 out of 5 stars

I'm in Australia and The Visor Shops customer service was amazing. Great communication, super fast shipping. I ordered my boots on a Friday and they arrived Monday. Highly recommend buying from them.... See more

Rated 5 out of 5 stars

Quick order processing and quick shipping. As a Canadian, I was pleased to do business with a UK shop!

Rated 5 out of 5 stars

Product was correct and delivery was fast and well packed. The store had all the parts I needed so could one stop shop which is great Thank you for the excellent service

Rated 5 out of 5 stars

V helpful on phone and otherwise out of stock visors/pinlock insert arrived promptly and well-packed- a first class service!

Rated 5 out of 5 stars

The website is easy to use, prices are good, delivery is quick and items well packaged. I’ve bought items here before and service was great.

Rated 5 out of 5 stars

You have products I can’t purchase here in the States, your prices are very good and your shipping is amazing. I don’t like the extra duty I have to pay, but that’s not your fault, it’s my stupid gove... See more

Rated 5 out of 5 stars

The LS2 dragon Helmet arrived the day after it was ordered . Excelent quality helmet and we'll priced. Happy with my purchase

Rated 5 out of 5 stars

Insane service, I ordered a visor from NZ on the Thursday night, it was at my door Tuesday morning - I had not even paid for express shipping. This is incredible service from Ireland and I would recom... See more

Rated 1 out of 5 stars

My package is sitting in a shipping facility awaiting payment after I paid almost huge amount to have it shipped to me in the USA thru your website. Fix this! Randall menegon order 485884

Company replied

Rated 5 out of 5 stars

I would highly recommend the visor shop because. They give great value and fast delivery

Rated 5 out of 5 stars

Great service from Visorshop as usual. I can always count on a speedy delivery. Well satisfied.

Rated 1 out of 5 stars

This is a shitty as company, I ordered a helmet, that was “in stock” and now it is on back order the moment I purchase it, wtf, don’t buy anything from here, go to RevZilla.

Company replied

Rated 5 out of 5 stars

Ordered a Richa motorcycle jacket - It came and was delivered just fine and it fits😄

Rated 5 out of 5 stars

Effortless interaction. Tyre arrived super quickly and in great condition. Will use Visorshop again for sure.

Rated 5 out of 5 stars

Helmet delivered on time with no hassles, and was great value too. Would definitely use again 👍

Rated 5 out of 5 stars

When emailing questions, staff are quick in responding back to you. Easy tracking orders from the UK to Canada. Will definitely order from here again! JT

Rated 1 out of 5 stars

I have not received the product as scheduled. You charged me $30 for shipping something that fits in a letter envelope and it didn't include the tariff? It's $22. I'm not paying it. Please give me... See more

Company replied

Rated 5 out of 5 stars

I searched for days looking for a visor for my agv helmet with no luck until i stumbled onto the visorshops website and within minutes had found the correct visor and it was with me within 3 days exce... See more

Rated 1 out of 5 stars

Wrong part! all I wanted was the screw on visor tab. Got the wrong tab and other useless misc. part for another helmet

Company replied

Rated 1 out of 5 stars

A week later and I still have yet to receive my goods,and after paying for 48 delivery.

Company replied

Rated 5 out of 5 stars

Super fast delivery came the next morning. Very helpful on the phone as well.

Rated 1 out of 5 stars

Not happy at all. I ordered a dark gold visor for my alpinestars R10 and got some yellow and blue visor that only kinda looks gold if you are slightly colorblind. On top of that I had to pay a tariff... See more

Company replied

Rated 5 out of 5 stars

absolutely brilliant ! easy to navigate and to find exactly what you need. fast delivery is the cherry on top 😌

Rated 5 out of 5 stars

Happy to be a regular repeat customer. Easy to use website ordering, fair pricing and prompt delivery.


Company details

  1. Motorcycle Equipment and Accessories Store
  2. Motorcycle Dealer
  3. Motorcycle Parts Store
  4. Motorcycle Shop
  5. Tire Shop

Written by the company

Crossan Motorcycles was founded in 1986 by biker ex road racer Adrian Fegan , who over the years has competed in Irish Road Racing and both the Manx GP (gaining a silver replica) and TT Starting out in a poultry shed at his fathers farm, the shop soon flourished and expanded. 30 years on and its one of the biggest on the Island of Ireland and supplies customers all over the world on a daily basis. We love high quality products that work well, such as Arai helmets which we are passionate about. We are well known for our large stocks of arai helmets and for being Arai custom fit , service and parts experts. Our team includes John (an ex Road Racer himself and our tyre Guru, Sean our parts and accessories guy, Richard our clothing expert is a passionate biker who rides his bike all year round. Coly Curran is our head of mail order and thevisorshop.com order processing team, again Coly is a biker himself for over 20 years and has great knowledge of bikes and biker gear. Our main aim is Quick dispatch and amazingly quick worldwide delivery.

All the Top Brands from a proper Brick'n'mortar Bike Shop with Massive Stock

Written by the company

Free Delivery all over the UK & Ireland
If your order is over £50 we offer FREE UK & IRELAND Delivery, no extra charges for Highlands or Islands.
60 Day Money Back Guarantee
We promise to REFUND IN FULL any goods purchased which are unwanted or otherwise and returned to us within 60 days.
KEEPING YOU INFORMED
Full tracking of your order from start to finish enables us to keep you informed every step of the way.

FAST WORLDWIDE DELIVERY

Hassle Free Returns

If we make a mistake, we will sort it pronto, every order is important, we are a family run Business and are Bikers, Racers, Ex Racers, Enthusiasts....We Love Bikes and Great Bike Products

Contact info

4.8

Excellent

TrustScore 5 out of 5

42K reviews

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Replied to 71% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ordered a visor for my LS2 FF901

Ordered a visor for my LS2 FF901, gold out of stock everywhere else.
Visor Shop had them in. Great price, easy ordering.
Quick delivery and very well packaged. Will not hesitate to use these guys again.
Highly Recommended

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service in-store and online

I've already been shopping in the physical shop 4 or 5 times, and the people of the staff are friendly and helpful. Great selection of everything a rider would love. The online shop is nice and easy to browse, there is plenty of payment methods, and the delivery is fast, really fast. Thank you!

16 March 2026

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