Was looking to buy Yardleys Lavender Talcum powder for my elderly mother. The average price on the Internet for this product, including Amazon, was about £8.00. Found it for under £5.00 on FragranceMa... See more
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See what reviewers are saying
Ordering process was easy enough. However, received an email to say product was out of stock and a refund had been made. Disappointing as the price was right. To avoid upsetting customers - link the... See more
I have been ordering from this website for about 3 years now - I love their W7 nail varnishes. Their standard delivery is the quickest out there. If they haven't got something in stock they email... See more
My order was delivered quickly but one of the items ordered was missing. It was out of stock even though it was in stock when I ordered it??Fragrance Mad did provide a refund without explaining which... See more
Company details
Contact info
Jägerstraße 93, 1200, Wien, Austria
- customercare@fragrancemad.com
- www.fragrancemad.com
3.7
Average
385 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fragrance Mad
Es scheint hier ein Missverständnis vorzuliegen. Bei unserem Unternehmen handelt es sich um eine Parfümerie und nicht um ein Online-Casino oder einen ähnlichen Service. Wir verkaufen ausschließlich Düfte und Beauty-Produkte.
Bitte überprüfen Sie Ihre Bewertung noch einmal – möglicherweise wurde sie versehentlich dem falschen Unternehmen zugeordnet.
Great Service!
Have used this company for the last few years for all my sun products. They have been very efficient with speedy delivery and competitive pricing. I would have no hesitation in recommending them to anyone.
26 April 2016
Unprompted review
Great value for money
Piz Buin One Day Long + In Sun Allergy lotion -
Genuine products, great value for money and extra fast delivery. Very efficient communication via e-mail. Excellent and recommended.
26 April 2016
Unprompted review
Excellent service. Used the last two years.
Excellent service, very quick delivery. Would recommend 100%
24 April 2016
Unprompted review
Confident
I can always trust your company to deliver my purchases promptly and safely. To order online can be difficult to trust but your company is not one of those. Thank you for your efficient and safe service and good quality products at a good price. Will always feel confident to recomend you in the future.
Regards
Carol Newman
20 April 2016
Unprompted review
Excellent
Value for money and service could not be faulted.
Perfurme arrived 2 days later exactly on time and tracked by Royal Mail.
23 February 2016
Unprompted review
Perfume and Aftershave
Finding it difficult to find the ones we wanted. Got our order very quickly Will order again
17 February 2016
Unprompted review
Great seller
Everything was perfect, great contact with the seller, recommend to all
11 February 2016
Unprompted review
Disappointed
Ordered makeup paid by card then received an email to say out of stock. Not very professional
8 February 2016
Unprompted review
Excellent service
Prompt delivery. Well packaged. Product as described and good value. Will be using this company again.
6 February 2016
Unprompted review
Excellent!
I ordered Max Factor Pan Stik because I was having difficulty finding my usual in local stores: It arrived a day later, perfect items, no fuss - I'll use FragranceMad again without question.
29 January 2016
Unprompted review
Outstanding
Received the products on time and the quality of them is unbelievable.
27 January 2016
Unprompted review
Gold Preshave
So few outlets for Gold Preshave now, but Fragrance Mad keeps coming up with the goods -- in both senses!
Easy to order, speedy to deliver -- long may you survive!
26 January 2016
Unprompted review
Orla Kiely fragrance
This was the first time I had used Fragrance Mad.
I was impressed with the price, the quality of the product and the speed in which it was dispatched.
25 January 2016
Unprompted review
Great seller. Great prices. Quick delivery.
14 January 2016
Unprompted review
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