Did a Google browse and found a good quote from Home Emergency Assist just wasn't ready to proceed at that time. Was then harassed from their sales team who called me three times on one day despite me telling the first caller I would proceed with the online application at the weekend. Just smacks of desperation selling on their part.
28 July 2021
Reply from Home Emergency Assist
Hello,
We really appreciate you taking the time to leave us a review.
Your comments have been noted and passed to the Sales Team Manager.
If there is anything at all that we can help you with in future, please let us know.
I felt confident that they were taking my health and well being seriously. The information received and customer service given was excellent. Will definately use them again.
They were always on the end of the phone or very quick to answer emails if I needed help and guidance. I felt valued and the service was exceptional.
17 December 2018
Unprompted review
Reply from Irwin Mitchell
Good Morning Diane,
Thank you for taking the time to express your positive feedback with us.
Irwin Mitchell work extremely hard to build strong relationships with our clients as we believe this makes for the best overall experience throughout their time with us. I am thrilled in this case that you felt valued and found the service to be exceptional as this shows that we are succeeding in our aim.
I will cascade your kind comments to your case handler and their team who will be more than happy with your review.
Thank you for allowing Irwin Mitchell the opportunity of working with you on this occasion. If you need legal assistance going forward please do not hesitate to contact us again. Please visit our website at www.irwinmitchell.com for further information regarding other services we offer.