Was looking to buy Yardleys Lavender Talcum powder for my elderly mother. The average price on the Internet for this product, including Amazon, was about £8.00. Found it for under £5.00 on FragranceMa... See more
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See what reviewers are saying
Ordering process was easy enough. However, received an email to say product was out of stock and a refund had been made. Disappointing as the price was right. To avoid upsetting customers - link the... See more
I have been ordering from this website for about 3 years now - I love their W7 nail varnishes. Their standard delivery is the quickest out there. If they haven't got something in stock they email... See more
My order was delivered quickly but one of the items ordered was missing. It was out of stock even though it was in stock when I ordered it??Fragrance Mad did provide a refund without explaining which... See more
Company details
Contact info
Jägerstraße 93, 1200, Wien, Austria
- customercare@fragrancemad.com
- www.fragrancemad.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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did not get my order
purchase was listed as in stock then several days later it was not in stock which left me very little time to order from another website
Extremely efficient service
I would definitely recommend this company and will be using them again in future. I have been searching for a particular favourite perfume of mine and was delighted that it was so reasonably priced and in stock-especially at this busy time of year. thank you fragrance mad 😃
Happy customer here
Fast delivery, items packed well and saved a good few bob on high street prices. Will def use again, especially for xmas perfume shopping!!
Fantastic
Great products Great prices Deliverd on time couldn't ask for more
Fantastic service
Ordered orla kiely perfume few days before Christmas and was delivered in time for Christmas, great prices great service
Efficient and reactive fast
I made a mistake or my computer did, and I was in line to receive what I did not want. Rang the office and Sandra stopped the wrong delivery and replaced it with what I wished to buy.
Mostly with other suppliers when the order is wrongly stuck in the computer - that's it. The rigmarole to make a correction is daunting.
Not so with Fragrance Mad - should be renamed Fragrance Caring
Good service, but suspicous on the content
100ml Orla Kiely EDP
+ Delivered promptly, and product was an excellent price.
- Box was damaged internally & was not cellophane wrapped; have reservations on whether this perfume is the genuine article
Excellent price and service.
I was very impressed by the speed that the product arrived and how cheap it was.
Great price on a difficult to find perfume,delivery quick,brilliant
Hope they keep stocking the Orla kieley perfume as I can't get it anywhere.
Brilliant price and speedy delivery.
Excellent, price, choice and service
Ordered 3 items and a day later, as promised, they arrived well packaged and as described on the site...will use again
Excellent
I will always buy locally if I can find a product at a reasonable price and available. However, Fragrance Mad's price was such a great bargain and their website easy to use and the product was delivered, well packaged, within a few days. I will certainly be using them again.
Fantastic value! Really pleased.!!
Fantastic value!!!! I have already told family and friends about this site!!! I will be using this site again!!!! :))
Excellent service from purchase to delivery
Very happy with my purchase, site quick and easy to use and purchase delivered inside the expected delivery timescales. No hassle, no fuss, would definitely recommend to others.
Shame the item they were selling was not in stock!
Bought a great priced perfume only to be refunded the next day and an email sent saying the product was not in stock. Very disappointing and extremely poor business to not be aware of their own stock before selling to the public. Poor - first experience of this firm and will not be using this site again.
Great value for money but communication could be improved.
My order was delivered quickly but one of the items ordered was missing. It was out of stock even though it was in stock when I ordered it??Fragrance Mad did provide a refund without explaining which item was not sent. I would have appreciated being told that the item was not available prior to delivery to give me a chance to order an alternative instead of having to place another order. It was not worth paying the delivery charge for just one item. The communication of any order issues can be improved.
Items as required. Prompt delivery.
All items purchased were as expected. Delivery was prompt and well packaged.
Great product and price. Quick Delivery. Excellent.
I would highly recommend. It was quick and easy to use and the delivery was very quick
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