CheapTickets.nl Reviews 30,095

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the website, finding it easy to navigate and efficient for finding flight details and a good range of pricing. Many appreciate the straightforward booking process, noting its speed and simplicity. People also mention that the company often offers competitive prices compared to other booking agents and airline pages. While some aspects like the booking process and service received mixed feedback, the overall sentiment regarding the user experience and the ability to find good deals remains positive.

What people talk about most

Booking process

Customers had ambiguous experiences with the booking process. Many found the booking steps easy and flexible,... See more

Price

Clients share ambiguous opinions on price. Many reviewers praise the affordable prices, often finding them... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its user-friendliness, clear... See more

User experience

People report positive experiences with the user experience. Many customers find the website easy to use,... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the service as... See more

Based on these reviews

Rated 4 out of 5 stars

I am booking flights for many years with this company. I find their site user friendly, offer good prices. The improment I see needed is to get the ticket faster! After 3 days I am still waiting for t... See more

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Rated 4 out of 5 stars

I had a wonderful experience with this service. The staff was very professional, friendly, and attentive to my needs. Everything was done efficiently and with great care. I truly appreciate the excell... See more

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Rated 4 out of 5 stars

Flight tickets great. Car rental disaster! no information had to CHAT. Purchase overview Didn"t add up!

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Rated 4 out of 5 stars

Easy access Easy search Only 'concern' is the wait for eTickets thus uncertainty if ultimately flights booked Y/N

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Rated 5 out of 5 stars

This site is easy to use and also it offers an overview of the expenses by days. As follows you can pick the travel dates in such way to spend less for your purpose. Comparing with an airline page the... See more

Rated 3 out of 5 stars

Fairly simple and useful in an all flights listed on the desired day sense. However the time limit may give a first time user the sense to arrange details with haste, perhaps making mistakes along the... See more

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Rated 5 out of 5 stars

Excellent feedback 😃 is my pleasure to book my ticket fly in this site good prices, excellent communication the boarding pass always in time without mistakes,no hidden fees what is the most importan... See more

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Rated 5 out of 5 stars

Searching on your website is so user friendly and efficient and all the options needed to find flight details and good range of pricing. Also very efficient when booking as well.

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Rated 5 out of 5 stars

I am booking my flight with Cheaptickets.nl for more than 10! Their site is user friendly, offer affordable prices, and send the tickets relatively quickly. I recommend this site.

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Rated 5 out of 5 stars

I am booking with Cheaptickets for more than 15 years! User friendly site, relatively affordable prices, reliable. Hope to do it again in the future. Keep it up!

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Rated 5 out of 5 stars

User friendly website and very easy to use. Payment options are wide and best of all it has Klarna. Highly recommended if you want to find and book good deals on flights and other services.

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Rated 5 out of 5 stars

It is easy to book with cheaptickets. Cheaptickets searches for the best airline to book with. Mostly it is the cheapest one. I have always booked my flight tickets with Cheaptickets and my journey al... See more

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Rated 5 out of 5 stars

I chose this service because of the flexibility with Klarna, and I don’t regret it. The service was excellent, the price was fixed, and it was cheaper than other websites.

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Rated 1 out of 5 stars

Very unsatified by service. I will never use them again. After a missed connected flight in London , I needed there assistance and this experience was terrible. Got a backoffice in India that did not... See more

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Rated 5 out of 5 stars

Guys, show the final cost from the beginning, it will be better if you can. The service is absolute, easy to buy a ticket. Better and easy than other platforms. Easy and fast always. I like you v... See more

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Rated 1 out of 5 stars

Good evening, I booked and paid my flight but never received an email nor Telefon call wt booking number and itinerary. I called the German customer service who sent a mail to my emiladress saying I... See more

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Rated 5 out of 5 stars

I booked my ticket to my home country through Cheaptickets.nl and found great deals along with a very positive booking experience.

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Rated 5 out of 5 stars

very good company booked my flight from bali to amsterdam only for €1200 and I flight with business class great service and good prices!

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Rated 1 out of 5 stars

The only thing that matters is what airline you book! Don't pay for the options offered on the cheapticket site because they are not true! It doesn't matter what packages you choose there! I bought ti... See more

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Rated 5 out of 5 stars

I had no problems booking. System is very fast and reliable. The prices are often very good compared to other booking agents.

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Rated 5 out of 5 stars

Good enough and clear, I had a bit of trouble figuring out how to do it from to in terms of the number of days, but a moment of concentration helped, overall I recommend it

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Rated 5 out of 5 stars

For years Im buying my flight tickets here-works like a charm, never had any problems.

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Rated 5 out of 5 stars

We are at chania aurport and the car I booked is not here..I got a mail right before I boarded the plain from holland wich said: It was cancelled.. but not to worry, herz got a car if ik paid ex... See more

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Rated 5 out of 5 stars

Always extremely easy to book flights and also good customer service when you have a problem

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Rated 5 out of 5 stars

The website always has the best flight prices. I have a couple of times compared your rates with real time market rates and to say the least, you are the best. Secondly, it is an easy website to navig... See more

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Rated 5 out of 5 stars

I was thinking that my money was gone but i got perfect budget friendly ticket on time thanks

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Rated 5 out of 5 stars

I have experience with them for a long period of time and they’re very reliable.

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Rated 3 out of 5 stars

I wanted to book wheelchair assistant for my 80 year old mother traveling alone but was not possible. Didn't like this

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Rated 4 out of 5 stars

The process was seamless and i had a variety of options to choose from so that was nice.

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Rated 5 out of 5 stars

The ticket price is just expensive but your service is very enjoyable.

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Rated 5 out of 5 stars

It was quick and easy no stress . The were variety of flight options and good prices , thus a deal breaker.

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Rated 1 out of 5 stars

Scammers. Lure to a certain price and adding 29.90 extra hidden at the end as booking costs. Never seen any other website that charges you at the very end hidden extra booking costs. At least tell me... See more

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Rated 1 out of 5 stars

Cheaptickets sucks with booking Bagage afterwards. They say you have to do it through the airline, airline says travel agent has to contact their service desk but cheaptickets is refusing that. So you... See more

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Rated 1 out of 5 stars

Check the relativness of the name of the account, the name of the person being logged in, the name of the tickets that person bought... And, please, leave me aside of getting the message adressed to m... See more

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Rated 5 out of 5 stars

It was very easy to book my flights. And, most importantly, there were no extra costs. I had to pay only for what I saw on the first page. Well done people. Very well done

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Rated 1 out of 5 stars

I have a great problem with cheapticket.nl and I have tried to resolve it but nobody wants to help me..I have bought 3 retourtickets and I missed to reserve baggage for my flights and when i wanted to... See more

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Rated 1 out of 5 stars

Booked with them, was not good experience, I paid for two way flight tickets, got an email later that the flight was not available, charged me ridiculously for one way and gave me so little back. Basi... See more

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Rated 1 out of 5 stars

The first time in my life traveling from Banjul to Barcelona with the flight Vueling VY 7830 without offering even a cap of water. If i could I would never ever fly with Vueling a very poor service... See more

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Rated 4 out of 5 stars

Booking flight is so quick like I got my flight info for few minutes on my email dank u wel

Company replied


Company details

  1. Airline Ticket Agency
  2. Car Rental Agency
  3. Flights Search Site
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Cheaptickets.nl is een van de grootste online aanbieders van vliegtickets. Wij vergelijken alle vluchten, van alle airlines naar alle bestemmingen gemakkelijk voor jou. Zoek, boek en betaal in 5 eenvoudige stappen.

Written by the company

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Your Guide To The Best Flight

Met meer dan 20+ jaar ervaring

4.0

Great

TrustScore 4 out of 5

30K reviews

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Rated 1 out of 5 stars

My flight Is Amsterdam-Tashkent

My flight Is Amsterdam-Tashkent. The ticket does not include checked luggage in the first part Amsterdam-Istanbul, but it does include it for the second part Istanbul-Tashkent. This is crasy since Istanbul is a transit point, so how it possible to get a checked luggage in the second part without havibg it in the first part? Your company must forseen such situation if the aircarrier plays such dirty tricks. Moreover, there is no possibility to buy checked luggage on your website. And on the top of this I still did not get e-ticket for the one way trip, while for the round-trip on the same date the ticket was issued.

22 March 2026
Rated 2 out of 5 stars

Overall OK experience

We booked 2 return tickets to New Zealand via CheapTickets. Price was reasonable and communication with ticket information also good. What was not good was an additional charge if you wanted to ensure to sit next to eachother. That for sure should be included in a ticket when you book together. As a result on the return we had seats apart and only at the desk at the airport they could put us together. This additional charge would be a reason for us to No longer use cheaptickets. I do not like “hidden-costs”.

17 August 2025
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Rich,

We are pleased that the booking process and communication met your expectations. Regarding the seats: Airlines offer base fares to keep prices as competitive as possible. This means that specific seat reservations are offered as an optional extra.

Kind regards,
CheapTickets

Ingrid

Rated 1 out of 5 stars

Did not receive my Copa Airline tickets!

After booking and paying my Copa Airline tickets, I didnt receive them

12 March 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Fred,

Thank you for your booking! I'm sorry to hear that you haven’t received your travel documents yet.

I've just resent your travel documents. If you don't see them in your inbox, please be sure to check your SPAM folder or the Promotions tab (if you're using Gmail).

Good to know!
You can view or resend your travel documents anytime by logging into My Account on our website. Once logged in, go to the Documents & Passengers section.

Kind regards,
CheapTickets

Ingrid

Rated 5 out of 5 stars

Generally positive

Ordering tickets is quick and easy. But there is one small nuance. When you go to the site and look at the prices, the price is one, and when you start ordering tickets, they write that the company has changed the prices and add 20-30 euros per ticket. It seems that this is not a large amount, but it is not very pleasant when you order at one price, and during the order the price increases.

11 March 2026
Rated 2 out of 5 stars

Disfunctional website = 100€ price increase

I was unable to finish the booking of my flight because of website issues at the phase of the options tab before payment. The retry (3 times) had left me with an increased price of >100€ on my booking.

14 March 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Greet,

Dank je wel voor het delen van je feedback. We begrijpen dat prijsverschillen verwarrend kunnen zijn. Vliegticketprijzen worden vastgesteld door de luchtvaartmaatschappijen en kunnen op elk moment veranderen door vraag en aanbod, zelfs binnen korte tijd. We waarderen het dat je je ervaring met ons hebt gedeeld en nemen je feedback graag mee.

Met vriendelijke groet,
CheapTickets

Ingrid

Rated 1 out of 5 stars

The flight was booked with a 30 kg…

The flight was booked with a 30 kg baggage allowance, but the ticket states 20 kg.

5 March 2026
CheapTickets.nl logo

Reply from CheapTickets.nl

Hello Yousef,

Thank you for your review. I will sent an email to investigate this further.

Kind regards,
CheapTickets

Ingrid

Rated 1 out of 5 stars

Without request tickets got refunded- now cannot rebook.

Parents got stranded on Bangkok Airport due to a cancelled flight, trying to rebook them was not possible as CheapTickets cancelled the tickets and applied for refund, meaning the flight operator could not help us anymore. CheapTickets never didn’t do anything to help, other than quickly apply for refund without our permission. Buying new tickets is impossible due to the high prices they now want.

You cannot speak to them, and if you’re able to get a hold of them they won’t help. Next time pay more via a different company.

Update after reply:
We never asked to refund, and CheapTickets did that without our consent. Because of that, the operator was not able to rebook the flights anymore. They told us very clearly CheapTickets caused more problems by doing that.

8 March 2026
Unprompted review
CheapTickets.nl logo

Reply from CheapTickets.nl

Hallo Remy,

Wanneer een vlucht wordt geannuleerd en de luchtvaartmaatschappij op dat moment geen directe alternatieve vluchten in ons systeem beschikbaar stelt, wordt vaak een restitutie aangevraagd om de reissom veilig te stellen.
Wellicht zijn er alternatieven naar omringende landen die voordeliger zijn.
Bedankt voor je begrip.

Met vriendelijke groet,
CheapTickets

Ingrid

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