I give Vliegwinkel.nl 4 stars. Booking was convenient and the process was smooth overall. However, there are areas for improvement. Some issues with missing carry-on luggage or delayed e-tickets were... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I give Vliegwinkel.nl 4 stars. Booking was convenient and the process was smooth overall. However, there are areas for improvement. Some issues with missing carry-on luggage or delayed e-tickets were... See more
Company replied
It was quite convenient to book the ticket and I got e-ticket by email. I received e-ticket after several hours of booking, I believe in today's digital world, I should be able to get e-ticket within... See more
Company replied
I booked a flight, including a handluggage of 10kg. When I got my conformation from the airline, I saw that the handluggage was not included. After having contact with both vliegwinkel and the a... See more
it worked all fine. I paid and within 30 mins had the tickets with 6 digit PNR that I added to the my account with the airline. The ticket was immediately found and all details were correct. The pr... See more
Company replied
Goedkoop vliegen? Vergelijk alle beschikbare ticket prijzen en boek ook eenvoudig en goedkoop uw huurauto en hotel. Er is maar één vliegwinkel!
Amsterdam, Netherlands
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think service is fine but I realize luggage options were 20 euro more expensive at the end, do not know if this is intentional

Reply from Vliegwinkel.nl

Reply from Vliegwinkel.nl
I made a cancelation before the 3 hours deadline with Qatar air. And now the are saying i was too late. That cost me around 250 euro. Its not even the money so much but the fact that they tell me i am the liar is pretty bad. I simply have the the proof that i was in time.
I had an extremely disappointing experience with Vliegwinkel.
I purchased a ticket for my nephew for a round-trip flight (Brasília – Amsterdam). After the purchase, he suffered a very serious accident that resulted in a leg amputation. He is currently undergoing medical treatment and physiotherapy and has been declared medically unfit to travel. We provided official medical documentation confirming the severity of the situation.
Despite the clear medical emergency and the impossibility of travel, Vliegwinkel refused to offer any reasonable solution — no refund, no meaningful assistance, and no real attempt to support us during an incredibly difficult time.
I understand that companies have policies, but there should also be room for basic human decency and flexibility in cases involving severe medical emergencies. The complete lack of empathy and unwillingness to find a fair solution has been deeply disappointing.
I would strongly advise others to carefully consider their options before booking with this agency, especially if you expect support in unforeseen and serious situations.
Very disappointing experience.
Booked by a mistake ticket a month in advance and refund was = 0.Customer service is automated and I am not planning to use this website again
Endless number of attempts at tied-selling when all I wanted was a plane ticket. Attempted to sell options at a higher price than on the airline's website itself.

Reply from Vliegwinkel.nl
When we were booking 7kg bag was included but in ticket it is showing that baggage not included why? Why would you lie people? You just give them the truth they Will choose i regret my money

Reply from Vliegwinkel.nl

Reply from Vliegwinkel.nl
SCAM. Worst website ever. Never use it. They do not have any additional fee for change or cancellations while booking yet they charge almost the same as the ticket. Also they lie about other flights not having a space.

Reply from Vliegwinkel.nl
Very easy and simple to use, particularly when using several providers.

Reply from Vliegwinkel.nl
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.