Hello Fred,

Thank you for your booking! I'm sorry to hear that you haven’t received your travel documents yet.

I've just resent your travel documents. If you don't see them in your inbox, please be sure to check your SPAM folder or the Promotions tab (if you're using Gmail).

Good to know!
You can view or resend your travel documents anytime by logging into My Account on our website. Once logged in, go to the Documents & Passengers section.

Kind regards,
CheapTickets

Ingrid