autovia.it Reviews 27,215

We had a car rented in Alghero, everything was fine, the staff was also helpful and we received a better can then we ordered. The car was clean and it had some previous damages, but it was well docume... See more

The car was very good and I had no issues at all with the car. But when I dropped it off in Pisa there were some marks on it which were not recorded on the contract. Fortunately I had taken a full vi... See more

Very friendly staff at Bari Airport, Unfortunally, no clear signs for return the car at Naples Airport, very unfriendly personal there. Return experience very poor.

Smooth service when pick-up the rental car at Lamezia airport; The drop-off was not so smooth as we had to find the person to hand-over the rental car. The rental car itself was in very good conditi... See more

Almost Everything fine. A car quite new. A bit surprising and confusing information, when we pick up the car, that our full insurance we paid by booking.com isn't accepted by AutoVia and if we would... See more

We had a wonderful experience with Autovia Rent a Car, especially thanks to Ada. She was incredibly kind, patient, and helpful from the very beginning. It was our first time renting a car and we we... See more

I had a fantastic experience with Autovia. The entire process was incredibly smooth and easy from start to finish. Everything was well organized, quick, and stress-free. A special thank you to the g... See more

The rental process was quick and easy, we even got a better car at no extra charge. You should read the terms and conditions carefully beforehand to be prepared when you arrive at the counter. Returni... See more

We rented a car at Autovia Catania end of October. At the return desk customer service suddenly mentioned that there was a problem with the key hole of the car. As we were completely surprised the emp... See more

I have had mixed experiences of car rental companies in Italy but my recent experience of Auto Via at Rome Ciampino Airport was excellent. Given a good car (a free upgrade), a smooth efficient check... See more

Watch out for this company. Insurance scam. Credit Cards in Netherlands only have initials on them. This is not adequate for Autovia in Italy. Your full name must be on credit card. Meaning your name... See more

Person at reception was very efficient, much faster then Avis and Europcar where we rented before. Only issue was that there was for 10 minutes after arrival no one at the recrption.

The service we received from David and the staff at Florence train station was above and beyond. A family of 6 travelling through Italy with many many bags, David helped make our car hire process an... See more

We hired a seven seater car at Turin airport counter directly, price was reasonable based on other companies quotes. But good thing is the excess is zero and also deposit low. Unfortunately our car wa... See more

I rented a car through Autovia at Cagliari airport and had an excellent experience. The pick up was straight forward and when I returned the car Marco checked the car and there was no extra charges. I... See more

We received service from a lady named Isabelle. At the rental station at Milan Airport. She simply did everything to make sure we had a good experience. She handled all the issues where problems were... See more

Extremely happy about my rental in Salerno. Half the price of other car rental companies around and 100% protection on the car. Orlando was very efficient and professional. I also lost my phone in the... See more

I rented the car at the Termini Station, super fast, super easy, the car was perfect. My special thanks goes to the staff both at the counter as well as the guys handeling the car. This wasn't my firs... See more

The worst customer service I’ve ever experienced. Charged £400 to me post-hire with no explanation. And has ignored all attempts to communicate, likely because I have all evidence of car’s condi... See more

I gave Autovia a second chance because of the competitive price of their rental through a broker company. But when I arrived to collect the vehicle at their Bari desk, the staff refused outright t... See more

The ladies at the office were helpful. I didn't get the car I wanted since it wasn't available, which is usual in Italy, with renting car companies. But overall, it was a smooth experience.

Brilliant company. Booked direct and was easy. Cheapest by far and didn’t charge for extra drive. The car was exactly what we asked for and brand news. The customer service was excellent upon arrival.... See more

Great car rental service and great car. Minor comment is that some marks were already there on the car but only listed once I returned the car. This said their service is exceptional, fast and custome... See more

I was scammed by Autovia at Malpensa airport. Three months after the rental I received unexpected charges. At the time of hiring insurance charges were excessive. The vehicle was dirty. I would not r... See more

We got a better car than booked. The car was in good condition and clean inside. The attendant was nice. No insurance was offered. They simply asked if we wanted to pay a smaller or larger deposit... See more

Excellent experience, fast processing at pick up and dropping off the car, the staff were professional and very helpful. Very fast in unlocking the reserved deposit (less than 3 hours after returning... See more

We were given a large and beautiful car even though we had requested a Panda-type vehicle, so we were pleasantly surprised to be upgraded. The welcome and service were perfect.

Both the staff at the counter as well as the staff I met receiving and returning the car, were very friendly and helpful. The car I received was great. I was very satisfied with the service.

Fast and uncomplicated rental. Dont forget that they‘re not accepting debit card, since a group in front of us had an issue.

The whole process aus been realty easy going and smooth and very friendly staff top Rating and WE will use autovia again

This company understands how to make a traveler have a great journey: kind, easy and quick! Grazie Mille!

Very good information, not hidden cost!!! Front desk people was very nice and explain very clear also the guys who gave us the car.

Good car, but most importantly the customer service. Hats off to Mohammed at Malpensa Airport office (King Parking).

Good car clean and no cigarette smells!! Wipers need changing Otherwise perfect for the snow

Excellent experience, friendly staff. Everything was detailed in a clean way. Easy and fast car pick-up/return. Definitely recommended.

Everything was fine I had a small car for 3 days. The guys at the reception were very nice and friendly and spoke good English. Monyie checked my car after bringing it back. Price and regulation were... See more

Nice people, helpfull and quick, during car pickup and return. The car had a real good price! The Opel Corsa had many small scratches, but it was perfect clean inside and was a really good working car... See more

Everything at its finest. Very friendly people, excellent car. Quick pickup and return procedure.

The car was ok But we have to waste a lot of time collecting the car and returning beside the fact that I made a on-line checking

Great service, helpful assistant and nice auto upgraded to MG HS. Many thanks :-)

The staff at Bergamo Airport was very helpful, all with competitive prices. It was quick and convenient!

Easy rental at a good rate , very nice and efficient Yaris. Fast drop off, no hidden costs.

I would give Niccolo 10 stars if IT would be posibile. Very skilfull, knows his care. Very quick check in procedura.

Really quick and helpful service when checking in and out. We did have to search the car park for our vehicle though which wasn’t easy in the dark.

I would give a -100 if possible. Not only did their agent in person provide complete false information about their policies but my rental was cancelled based on their feedback not my decisi... See more

Fast and friendly service. Got a huge MG. Comfortable but difficult to start if you don't know the start sequence.

Booked a fully prepaid car through Ryanair. My flight was delayed by one hour, and Autovia refused to give me the car with zero flexibility. Staff were rude and unhelpful, offered no solutions,... See more

On January 17, 2026, due to the extremely long passport control queue at the airport, they refused to give us the car we had paid for and rented a week in advance because we had exceeded one hour. The... See more

Pick up of the car in Venice was quick and efficient. Car was great throughout our trip. Drop off was easy. Great experience!

Scammers. The guy was super rude when renting it and basically had an attitude, either you take the insurance or we will find a damage. We had the car for a day, they did not want to look at damages w... See more

Given a battered car with an engine that groaned on every acceleration. Didn't take out extra insurance, on return the agent immediately located a "new" scratch. Given the car had 20+ dents it's amazi... See more