AL

ALEX

Malta

Reviews

Review of autovia.it


Rated 1 out of 5 stars

Again FRAUDSTERS!

I gave Autovia a second chance because of the competitive price of their rental through a broker company. But when I arrived to collect the vehicle at their Bari desk, the staff refused outright to rent me the vehicle offering no explanation and of course no refund.
They just sent me off to the broker and told me if I want I speak to the broker.
I had no choice but to go to SIXT who gave me an impeccable service at Bari Airport.
Careful from Autovia and their customer care.
Unfortunately I was sorely bitten twice.

6 December 2025
Unprompted review

Review of CarJet.com


Rated 5 out of 5 stars

Commendable Service

Reliable and trustworthy car rental brokers.
They help you even when there are issues with the rental company.
Excellent after-sales customer care.
Highly Recommended @

6 December 2025
Unprompted review

Reply from CarJet.com

Hello,

Arriving at the desk in Bari and not being given the vehicle as expected is clearly not the experience we aim for. The collection requirements and the process in these situations are detailed in your booking voucher, which is accepted before confirming the reservation, and our team can review why the car rental company could not release the vehicle and the status of the return of the amount paid, including the 0 excess supplement. Please contact us at +34 964 830 995.

Kind regards,
Andreea

Review of autovia.it


Rated 1 out of 5 stars

FRAUDSTERS!!

After a YEAR from a rental I was recharged again the FULL amount of my rental. They illegally kept the details of my credit card for a whole year and charged me again after alleging that the broker (who they themselves appointed) did not pass on my payment!! Is it my fault? At no point when I picked nor when I returned the car was there any mention of any problems. DO NOT USE AUTOVIA!! They will charge you at will and without warning any amount they subjectively decide!

4 August 2020
Unprompted review

Reply from autovia.it

Dear Customer,
We regret that the rental was not up to his expectations.
Our office will analyze your feedback in order to improve our service and take action in the event of unpleasant situations.
Greetings,
Autovia Srl

Review of Vehicle Rent


Rated 4 out of 5 stars

Great experience

Great experience! Problem free car hire. Maybe better explanation of insurance policies.

9 August 2019
Unprompted review

Review of Vehicle Rent