Christopher Magnifico

Car Rental Review Autovia - Firenze-Stazione

Pricing:
Very fair and competitive prices, especially compared to Hertz, Avis, and other major rental companies.


Customer Service:
Friendly and helpful staff, but operating hours are limited. Do not expect assistance late at night, especially after closing hours.


ZTL (Limited Traffic Zone) Warning:
The location is inside a ZTL (restricted traffic zone). If you’re not careful, you may receive a fine months later. Pay close attention to the return instructions to avoid ZTL penalties, or return the car after 8:00 pm when ZTL restrictions are inactive.


Car Pick‑Up Location:
The car pickup is on level -4 of the parking garage in front of the train station (Parcheggio Stazione Santa Maria Novella). It is not near the Autovia office, which is about a 5‑minute walk away. This can be inconvenient if you have a lot of luggage. I strongly recommend taking photos of all sides of the car at pickup.


Tolls:
Highway tolls are very easy to pay—just bring a credit card and enter lanes marked for cash/credit.


Driving Conditions:
Roads and highways are easy to navigate once you are outside the city.


Fuel Stations:
Many gas stations in Italy close around 8:00 pm, so be sure to refuel during daytime hours.


Car Return Process:
To return the car, enter Parcheggio Stazione Santa Maria Novella. No ticket is needed—license plates (Tags) are automatically recognized. Follow the small Autovia signs to level -4, park in the designated Autovia spaces, and drop the keys in the after-hours drop box. Note: the drop box is small and not clearly labeled, so look carefully.

Nice job the booking was fast! The one issue is Tampa Airport change their Rent-A-Car center so we were a little lost at first but everything went well afterwards.