AA Car Care Reviews 

265
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff who always arrive punctually, explain vehicle repairs clearly, and offer helpful maintenance tips. People really appreciate the incredible convenience of having skilled mobile mechanics complete various services and brake repairs right on their home driveways. Some people were dissatisfied with poor communication, recurring scheduling errors, and unexpected appointment cancellations that left them waiting around all day. A few reviewers also noted occasional technician delays or frustrating invoicing mistakes that required multiple phone calls to successfully resolve. Consumers also mentioned that online booking steps occasionally lacked clarity or generated automated messages with incorrect details.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the convenience of having mobile... See more

Booking process

People report ambiguous experiences with booking process, as many reviewers highlight that scheduling... See more

Price

Reviewers highlight positive aspects of price, noting that online booking is simple and rates are very... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as while some consumers praised helpful staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to book, appointment with 2 days at a very reasonable price. The technician called to say they were on the way and kept me informed through the work, which took just under 2 hours. The vehicle wa... See more

Company replied

Rated 5 out of 5 stars

I booked AA Smart care for mobile brake pad change. The online booking process was simple and the price was excellent! In the day Mick called me within the expected slot to advise he was 15mins awa... See more

Rated 5 out of 5 stars

I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was th... See more

Rated 5 out of 5 stars

I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he w... See more


Company details

  1. Mechanic
  2. also in
  3. Car Repair and Maintenance
  4. Car Service

About AA Car Care

Written by the company

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

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4.5

All reviews

(265)

262 reviews in the last 12 months

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Rated 5 out of 5 stars

The mechanic turns up on time and is…

The mechanic turns up on time and is informative.
And instead of the car been in the garage all day! You are back on the road in 2hrs or less.

19 October 2026
AA Car Care logo

Reply from AA Car Care

We're delighted to hear the mechanic arrived on time, kept you informed, and got you back on the road quickly. It's great to know the convenience of having the work done at home saved you spending the day in a garage🚗.

Rated 5 out of 5 stars

Home service on car recommend

Convenience of having a service done at home. The man was very good at his job, plus I feel ready to tackle the roads now winter is around the corner and safer.
Also like to add it was nice to get a check list of all the parts checked which I have never had from a garage. Good price for a full service. Although I had trouble booking online I got sorted by ringing them to book.

19 October 2026
Rated 5 out of 5 stars

Brandon was outstanding

Brandon was outstanding: prompt, courteous and very efficient. Very thorough, communicative and finished bang on time. Couldn’t ask for more. Highly recommended

19 October 2026
Rated 5 out of 5 stars

Job well done

Job well done, without the hassle of taking the car to a garage.

15 October 2026
AA Car Care logo

Reply from AA Car Care

We're pleased to hear the service made things easier and saved you the hassle of taking your car to a garage. It's great to know the work was completed smoothly and that the convenience of our mobile mechanic service made a difference🚗🔧.

Rated 3 out of 5 stars

Mechanic was late and I had to chase…

Mechanic was late and I had to chase up. When he arrived he was polite, apologetic and did a very good job

16 October 2026
AA Car Care logo

Reply from AA Car Care

Hi Mark, we're sorry to hear about the delay and that you had to chase for an update. We'll always aim to meet our appointment times, but unfortunately delays can happen from time to time. We understand how frustrating this can be and appreciate that it wasn't the experience you were expecting. We're pleased to hear the mechanic was polite, apologetic, and carried out the work to a high standard. Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

Efficient & professional

Efficient & professional. Convenient to have works I required to be carried out on my driveway

15 October 2026
AA Car Care logo

Reply from AA Car Care

Hi, thanks for your feedback. We're pleased to hear you found the service efficient, professional, and convenient, with the work carried out right on your driveway 🚗🔧😊.

Rated 5 out of 5 stars

Rated the service

I found the price to be competitive for the work I asked to be quoted for online. Website was easy to use and was easy to specify what I needed doing. On the day the man who arrived to carry out the work was punctual, friendly and professional. He looks too have done a good job and I appreciated that he didn't push to carry out any further works. Very pleased and will use again for future works.

14 October 2026
Rated 5 out of 5 stars

AA is reliable and honest

The mecanic turned up on time and very exeperinced. I took my car to national for its MOT in March and was given an advisor for my front discs and pads. They told me it would cost around £560 becuse of the make of car. As being a member of the AA they sent me an email about car servicing at your address. So with the advisory in mind i thought i will get my pads and discs replaced at a price of £318.00 bargain. When the mecanic turned up and started the job he came and told me that the pads and discs are fine why am i getting them changed. I told him because of the MOT advisory. He then showed me the pads and discs. I could not belive to see that there was still around 50 % 0f the pads life.A small lip on the discs but nothing to warrant a replacement. I still had them replaced as the mecanic was there with the new parts and would have proberly ended up with cancellation fee. It took him no time at all to do the job. I would recommend this service from the AA
With the AA you know what your getting great service and a reputation to match. Never going anywhere near National garages again

16 October 2026

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