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RAC Mobile Mechanics Reviews 

37,743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,743)

20,663 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Arrived when they said

Arrived when they said. Informed me of problems with the brakes & axle corrosion. Good that I’m in front before my MOT. I can get garage to fix these issues.

13 August 2026
Rated 5 out of 5 stars

Excellent Service – Prompt, Friendly, and Clean!

I recently used RAC Mobile Mechanics for a full service on my car, and I couldn't be happier with the experience. The mechanic was incredibly friendly and arrived right on time. His communication throughout was fantastic. Not only was the work done efficiently, but he also left my driveway absolutely spotless, with no marks or mess left behind. I highly recommend their services and give them a well-deserved five stars!

13 August 2026
Rated 5 out of 5 stars

Holiday Breakdown Mobile Mechanic

We wish to thank Conner and Mobile Mechanic Rob 8077 in the Saundersfoot & Swansea areas for their fantastic service, where they went above and beyond to help us.
Our family had an excellent experience with the RAC after our car broke down on the last night of our holiday. We needed to vacate the caravan the next morning and had no place to stay after that. Conner arrived after our breakdown in good time and diagnosed the problem, he then arranged for the necessary part and work to be carried out by Rob the next day, who I’d like to add travelled out of his area to come and help us get home, something we really appreciated. We were thankful that everything happened in the timeframe we were given, especially as the weather was so hot. Thank you.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

on the day the service was friendly

on the day the service was friendly, efficient and effective. Only down side was =when I signed upend paid my pound for the RAC mechanic service the roadside assistance gentleman, who was equally fantastic, Sid it would be later that afternoon (Saturday) or first thing Monday morning. The actual visit was Tuesday morning.

4 August 2026

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