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RAC Mobile Mechanics Reviews 

37,712
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,712)

20,663 reviews in the last 12 months

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Rated 1 out of 5 stars

RAC Mobile Mechanics

Please be very wary in using RAC Mobile Mechanics. I was told that the repair would take place the following day after call out, however it was booked in a week later by mistake which they admitted to.

I was now without my vehicle due to no fault of my own & had to use public transport. I kept my travel receipts but they would not refund me as stated in their T&C’s, not even the £99.00 five minute diagnostic test as a gesture of goodwill for the inconvenience & financial outlay it caused me. I have been an RAC member for over 40 years & have never complained previously. Think carefully if you’ve read this & you haven’t used them before. CC79249684

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Needlessly poor

I have a t6.1 kombi with 11k miles in as new condition that I’ve owned for 6 months purchased from a vw garage I booked in for an RAC service which took place on 3rd August. Mechanic confirmed the van was in very good condition and well looked after. I drove to Portsmouth a week later on my way to France. I then got a dash warning saying reduce oil workshop! This was classed as a breakdown. Nice guy turned up and he confirmed mobile mechanic put too much oil in when servicing. He wasn’t permitted to siphon oil out so we had to wait for another (nice) guy to take petrol from the engine. I am now in France and every time o start the engine I get the same error message as above. £33k van now needs attention + holiday ruined by stress and inconvenience and Portsmouth harbour tickets wasted. Response from mobile mechanic who did the service was far from apologetic or helpful. 0 out of 10 and RAC still liable to remediate.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Ben was great

Ben was great, I don't know his mechanics number but he did a very professional job. He was very polite and friendly and took the time to explain what he was going to do and even took the time to explain a few other questions I had regarding my car. Brilliant job. Great guy.

12 August 2026
Rated 5 out of 5 stars

Absolutely FIVE STAR.

Absolutely FIVE STAR.
Excellent person that did the work, and advised me of items that will need replacing and / or checked within the next six months. Many thanks.

12 August 2026
Rated 5 out of 5 stars

Professional/ convenient and time saving

Tom phoned and asked if it would be convenient to arrive at are home address within 20 mins.
He carried out the service on my work van with ease/professional and I found
It so convenient to have it carried out at my home address, leaving me to get on with my day.
Will definitely recommend and use myself again.

12 August 2026

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