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RAC Mobile Mechanics Reviews 

37,642
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,642)

20,566 reviews in the last 12 months

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Rated 5 out of 5 stars

My first Mobile mechanic experience

Tom Bennell made contact the evening before with an ETA which was helpful. He arrived just ahead of schedule & carried out the work in a professional manor. The wrong disc's were supplied but Tom went to the parts supplier & was back with the correct part within 15 minutes. He also advised on the condition of the front disc's & pads. A job well done.

12 August 2026
Rated 1 out of 5 stars

Will not be using again

I thought the job completed was ok at the time but i took it for a planned service the following day and was shown that the bracket holding the battery has been damaged and can't be refitted and the epc isn't working because of this damage.
Also, I paid £378 for battery fitting and a couple of other jobs. Today you've taken another £378 that I've so far spent 2 hours trying to get back, without success.
Almost £800 out of my account is sa substantial amount.
What do i do to get it back as Tobias who is spoke to was also unhelpful.

10 August 2026
Rated 5 out of 5 stars

First time trial of the at home service…

First time trial of the at home service with RAC. By far the most convenient service I have experienced. Dan, the technician, was professional and courteous providing me with the full details and showing me any advisory work required. No more waiting for lifts back and fore to the garage or hanging around waiting. Definitely a better option if you have a suitable area for the work.

5 August 2026
Rated 5 out of 5 stars

Great mechanics today

After a bad experience with mechanic Neil!! (Waste of space) i had a lovely mechanic today called Jason(8309) and his partner, they were friendly, helpful, explained everything, were very thorough! I was impressed with them both.

12 August 2026
Rated 5 out of 5 stars

Excellent

Excellent. Scott Hunter ID no 8587 was brilliant. I had booked in to have a new starter motor fitted on my drive and Scott got it sorted in no time. Great friendly knowledgeable young man. Will recommend to everyone

12 August 2026
Rated 5 out of 5 stars

Excellent service from Chris

Excellent service from Chris, I was told when he'd arrive, which was spot on, I will definitely use RAC home service again, (he even remembered coming out to my daughter's car, and what the issue was, now that's a personalised service) unlike the manufacturer where you're just a number. Thanks very much, highly recommend.

12 August 2026
Rated 5 out of 5 stars

Outstanding!

Efficient, on time and just the nicest guy! Kept me updated of arrival time, and was really a pleasure to have met him.

12 August 2026
Rated 5 out of 5 stars

2nd time using these guys

2nd time using these guys. Service was fantastic yet again, punctual, polite, super helpful.
Booked for discs and pads to cover worse case scenario, mechanic advised discs didn’t need doing so I wasn’t charged.
Would recommend these guys to everyone.
Mechanic was Jack, ID 8477

Happy to leave a positive review for a cracking service

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Battery fitted

David who came out to fit my battery was absolutely amazing! Kept me updated on everything that was going on and made sure I was put at ease before going! Even did everything he could to help towards me being able to pay! Thankyou so much! It can be overwhelming and stressful as a young woman dealing with car issues but he was so lovely and very professional!!

12 August 2026
Rated 5 out of 5 stars

So easy to book service

So easy to book service. RAC sent frequent reminders. The engineer sent through approximate time the day before and confirmed on his way on the day, and arrived as stated, on time. Engineer very pleasant, friendly and did a thorough job. Would use again and recommend.

12 August 2026
Rated 5 out of 5 stars

Brilliant

Really speedy and professional support and fix thanks so very much to both rac mechanics who have been out to our car this week .

12 August 2026
Rated 5 out of 5 stars

Positive experience

Positive experience. Communication with the mechanic on the day was good and he was pleasant to deal with. Very happy 😃

5 August 2026
Rated 5 out of 5 stars

Perfect service.

Josh came on time Was quick and efficient doing the service. Did a perfect job. Would use the RAC mobile mechanic again.

12 August 2026

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