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RAC Mobile Mechanics Reviews 

37,810
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,810)

20,763 reviews in the last 12 months

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Rated 1 out of 5 stars

Expensive and pointless

I had a £99 appraisal which recommended new discs and pads for the front to remove a brushing noise, so begrudgingly I opted for the new pads and discs option. 2 days later the mechanic turns up and is a nice lad and takes the car for a test drive says he can just about hear the issue. And says will look into why the issue is occurring before doing the work. I go inside and before I know it the work has been done anyway, the lad says he cannot hear the issue post adding new discs and brake pads, but adds the caveat that if it comes back to take it back to the previous garage which I know isn't the cause of the problem. So the mechanic goes and I take it for a test drive and low and behold the noise is still there. So I've spent £420 for absolutely nothing!

Number one, why is he taking my car out on his own, insurance risk but seemed oblivious to that, number 2 the issue clearly was still there but said couldn't hear it, but because I'm not on the pre or post test drives, he can say anything he likes.

I don't see the point of supposed experts coming out when all they are bothered about is fulfilling standard orders, like brake pads and discs, which evidently totally misses the mark. The service isn't cheap and it's clearly no use to anyone when a mechanic doesn't find the fault and recommends expensive work which is not the cause of the issue.

I'll say the two lads that came out were pleasant and are probably forced to sell a package to you, but I fail to see the point of a diagnosis and implementation that were both flat out wrong and hugely expensive!

13 August 2026
Rated 5 out of 5 stars

Fantastic service

Richard Mills provided an excellent service. Fantastic communication and explanation of what the car needed. Will definitely be booing my next service with the RAC.

13 August 2026
Rated 5 out of 5 stars

Great Experience with RAC Mobile Mechanic

I had a really positive experience with RAC Mobile Mechanic Daniel, ID 8833, who serviced my car today. He arrived on time, was polite, patient and professional throughout, and did a great job with the service. I was very pleased with the experience and would definitely use RAC again for future servicing. Thank you, Daniel!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Stress Free experience

The car broke down with a defective injector, we were recovered and bought home by the RAC. The rescue went well. The mechanic who bought us home mentioned RAC at home mechanics and I asked for a quote and a link to book. After checking with the garage which normally services the car, they said that the price was fair and that they could not fix the problem until September, so I booked with RAC for the following Monday. I paid the extra to have an early booking. Before the day I received plenty of texts keeping me informed and on the day received a text to let me know the mechanic, Max, was on the way. The repair was very simple for me. I gave Max the key and about two hours later he rang the doorbell and gave me the key back, car fixed. I would use RAC home mechanics again, it is a simple, stress free way of repairing a problem with the car.

10 August 2026
Rated 5 out of 5 stars

Reliable and an informative feedback.

Reliable and an informative feedback.
Identified problems which could only be sorted at a garage.
Highly recommend and will certainly use again for the convenience of a home car service. Thank you.

12 August 2026
Rated 5 out of 5 stars

So convenient

Excellent service, listened to my concerns, and was happy to go through everything he was going to do. Did a great job in incredible heat!!! Well done to Jamey (839)

13 August 2026

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