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RAC Mobile Mechanics Reviews 

37,688
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,688)

20,566 reviews in the last 12 months

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Rated 5 out of 5 stars

W Garrick my RAC mobile mechanic kept…

W Garrick my RAC mobile mechanic kept me well informed after I booked midday Tuesday arrived promptly on Wednesday to put in a new starter motor.
One happy taxi driver as I was only off road for 24 hours.Would definitely use again.Great service.

12 August 2026
Rated 5 out of 5 stars

Alternator replacement

Matthew was a super star from the moment he arrived. He did a full test on the car to rule out any other possible issues. Matthew talked me through what he was doing, what he was looking for and why. He answered all the questions I had without any hesitation.
Matthew addressed the issue, had all the relevant parts. Did an amazing thorough job. Very neat, tidy, incredibly polite and friendly. Five star service.
Would highly recommend!!
Matthew Rogers is an asset to the company.
Thank you for fixing my car.

12 August 2026
Rated 5 out of 5 stars

The fitting of a new battery and the…

The fitting of a new battery and the service was exactly as described by the patrol man who came on Sunday and carried out with no fuss.

The mechanic Dylan was friendly and knowledgable and phoned in advance to give me an accurate arrival time

12 August 2026
Rated 5 out of 5 stars

Excellent service. …

The mechanic arrived at the time given by telephone. He explained everything clearly and was efficient and polite. The service was completed and done to my satisfaction. I would definitely recommend this ‘At Home’ car service.

12 August 2026
Rated 5 out of 5 stars

Matthew Roberts attended my car today…

Matthew Roberts attended my car today kept me informed regarding time he would be reaching my home. He did a complete once over checked for any other faults. Talked me through what he was doing and looking for. He was able to detect the issue and fix having all the correct parts with him.
An outstanding Mechanic, very friendly, incredibly polite and well mannered. Cannot recommend or speak highly enough of him. He is an absolute credit to RAC.
Thank you very much Matt, you are a star.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

I was kept well informed of the…

I was kept well informed of the mechanics arrival time which was spot on. They were very courteous and professional, diagnosed the issue I was having and completed the work on my car with no fuss at my home. The price wasn't too bad either.
Remarkable service really.

12 August 2026
Rated 5 out of 5 stars

Highly recommended

Booked an urgent brake and disc replacement and got a slot two days away. Great communication up front and Lee was great, evidently competent, pleasant and careful to make no mess and tidy up afterwards. Reasonable price too. Highly recommended.

12 August 2026
Rated 5 out of 5 stars

I am very happy with the…

I am very happy with the professionalism of the patrols and the mechanic very polite guys .I have had to call them out twice in the last few weeks and the patrols have arrived very quick and they diagnosed the problems and sorted what the problems were and I requested a mechanic on the second call out and the problem was sorted in minutes .Thank you once again to the guys that attended much appreciated.

12 August 2026
Rated 3 out of 5 stars

Good service with a couple of caveats

Punctual arrival, quick performance.
BUT I ordered a brake fluid change, and it isn't on the report; and a wiper change, and that isn't on the report either except that he told me the rear wiper needs changed soon - I expected this to be changed!

Work by Max Rowley and Alex Dunlop

12 August 2026
Rated 4 out of 5 stars

Good service

5 August 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

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