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RAC Mobile Mechanics Reviews 

37,623
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,623)

20,566 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Today i had a very positive experience…

Today i had a very positive experience with RAC service. Especially DAVE who came for rescue as a mechanic was incredibly supportive and very helpful and very knowledgeable and very nice , simply Great.I just wanted to give a shout out for Dave especially. I recommend RAC above all other services.!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

No problem with the mechanic or the work. It was easy to book and represented value for money over the quotes I received from the Skoda garage. My only issue was he didn’t have the correct parts to complete the job so it took longer than maybe it should have. Otherwise a great service.’

11 August 2026
Rated 5 out of 5 stars

Slick service

Michael arrived , set himself up and got on with it, no fuss, explained in detail some minor issues he had discovered for my attention at end of the service, took payment and off he went. Good job.

10 August 2026
Rated 5 out of 5 stars

Good job Dave

Job. Number- 1004997
We have booked RAC for our car battery replacement. They were keep us updated since morning through text messages. They were in time and make sure that battery works well. I am happy with their services. The price is bit high though.
Thanks to Dave 8339 for his hardwork and professional approach.
Thanks
Saima asad

11 August 2026
Rated 1 out of 5 stars

A quote to fit a new alternator to my…

A quote to fit a new alternator to my car. £609.27 was the cost. Far too expensive.

12 August 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Malcolm, thank you for taking the time to leave a review. We're sorry to hear that you found our price for the alternator replacement was high. We try our best to ensure our prices remain competitive whilst also reflecting the convenience of home servicing and the use of OEM quality parts from verified suppliers.

We'll make sure to pass on your review and feedback to the relevant areas to improve our service going forward. Should you need any further support, please don't hesitate to reach out.

Very best, Brad

Rated 1 out of 5 stars

Terrible service- Never trust again.

Had brake pads changed and break inspection carried out by Mobile mechanic. 2 weeks later car brake stops working . Brakes checked again, mechanic did not pick up on brake pads being worn at front, only changed rear. Also another mechanic found that the brake hose has been left twisted by repair. Terrible service, could have killed me, my 2 young children and unborn child. Recalled mechanic out to fix break hose but got charged an extra 75 pound rather than some apologies. Going through complaints service now- a lot of stress for a pregnant mum of 2. Still not heard anything back 2 weeks in.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from start to finish

Everyone involved the original mechanic , the phone call to book the repair (as I had declined the original offer for repair but changed my mind ) and the repair mechanic . All were so professional , kind and very friendly . I was very impressed . And was so nice to have a number to ring where a human answers the phone . Easy stress free process . Highly recommend.

11 August 2026
Rated 5 out of 5 stars

Fantastic Service

Lewis was great, he kept me informed on his ETA, was punctual, diligent, and explained what he was doing from start to finish.
I felt reassured right from the start through to the end.
The price was competitive and it was more convenient than needing to wait for an opportunity for the garage to fit it in.

4 August 2026

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