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RAC Mobile Mechanics Reviews 

37,897
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,897)

20,849 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient, thorough, courteous and quick!

Sam came to replace my front brake discs and pads at the height of the heatwave. He was kind and courteous, took great care over the job, and worked super efficiently to get the job done. Booking was very straightforward, the job ran smoothly and the work was brilliant value for money. Would highly recommend to anyone!

13 August 2026
Rated 2 out of 5 stars

The mechanic was quite professional on…

The mechanic was quite professional on how he prepared is work area. I was not pleased with the end result. I might of misunderstood. This is a area i believe needs looking into. After completing the service, the mechanic highlighted a few faults. He did not correct any of them, or made attempts to do so. I had to take my car to a garage for repairs after the MOT, because it failed. I need not of bothered with mobile mechanic, it just cost me a lot more money & wasted time. Explain, given a choice, knowing what i know, i would not have used the RAC mobile mechanic.

12 August 2026
Rated 5 out of 5 stars

Great experience with Jamey

Great experience with Jamey (8839) booked to replace rear break pads and was able to find the cause for the uneven wear. Showed me the issue and explained everything he fixed. Great young lad and an asset to RAC.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and professional and…

Very friendly and professional and informed me of everything he was doing. Well done and was an absolute pleasure to service my car with and he is a very great asset to your company. Due to this I will ask you to service my car next year.

14 August 2026
Rated 5 out of 5 stars

Kris was very professional

Kris was very professional, knowledgeable and very friendly, today was extremely hot and I was struggling with the heat but Kris just carried on and done a great job…. Amazing service from kris and the RAC

14 August 2026
Rated 5 out of 5 stars

We had a mechanic called Matt Roberts

We had a mechanic called Matt Roberts, and he was quick and precise and friendly! He answered our questions well and completed the job very efficiently, couldn't ask for a better mechanic. Thank you, Matt :)

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Jack

Jack, was very efficient helpful and knowledgeable, fast friendly service and will ask for him to service my other car soon.

14 August 2026
Rated 5 out of 5 stars

Excellent overall experience

Your mechanic was very polite. Explained everything very clearly to me & was very very mindful of creating any form of damage on my property & actively made every effort not to. That I very much appreciated

14 August 2026
Rated 5 out of 5 stars

Well done RAC

The whole experience of using the RAC was seamless and top class ,from breakdown vehicle with Jack last night who diagnosed the failing battery knew the car and was so professional ,then today with Matthew Roberts turning up at my house first thing and changed the battery talking me through all the steps ,old school service at it's best ,RAC you should be proud of both men great work ,Grant Bosence 5 High Street Stanion reg GB05 NCE 👌👌

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent AND convenient

Having never used a mobile mechanic for servicing before…I’m converted! Zack arrived early having phoned in advance then undertook a full service with zero inconvenience. Everything was done as requested and completed promptly. Will use the RAC over the local garage in the future.

14 August 2026

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