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RAC Mobile Mechanics Reviews 

37,773
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,411 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly mechanics for arriving precisely on time, working efficiently, and explaining every single step of the repair process clearly. Customers also widely appreciate the simple online booking platform and the incredible convenience of having vehicle maintenance performed right at home without visiting a traditional garage. However, some customers also noted that difficulties reaching customer support representatives or receiving timely email responses caused significant frustration. A small group of consumers similarly experienced unexpected scheduling delays, long wait times on the phone, and issues regarding confirmed appointment slots.

What people talk about most

Service

Consumers find service to be positive, highlighting the convenience, speed, and professionalism of the mobile... See more

Staff

Reviewers mention positive feedback about staff, highlighting that mechanics are consistently polite,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting speedy bookings, great... See more

Booking process

Clients share positive opinions on the booking process, highlighting how smooth, speedy, and easy it is to... See more

Product

Customers had ambiguous experiences with product performance and maintenance services. Some reviewers pointed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mechanic went out of his way to ensure I had the product ordered after a mix up. Also made sure the job was completed to a high standard on the booking day. Booking process was a bit challenging... See more

Rated 5 out of 5 stars

RAC patrolman, Gary ID; 1787 who attended our breakdown on 5/8/26 was fantastic. He was professional, explained clearly what he was doing and tried his utmost to resolve the problem. He even followed... See more

Company replied

Rated 5 out of 5 stars

Good communication process from booking to attendance. Bill Garrick was polite, knowledgeable, efficient, helpful and completed a full service in a timely manner. I will be using RAC to book brake pad... See more

Rated 5 out of 5 stars

The mechanic arrived when he said he would, he was polite, helpful and rather cheerful, the job was completed swiftly with no complications. I am incredibly happy with the job and I would definitely r... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(37,773)

20,663 reviews in the last 12 months

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Rated 5 out of 5 stars

Technician Carl Melvin

Technician Carl Melvin, who arrived on time as scheduled. After meeting him in the front yard of the house, he asked for the car keys and started to look for the issues. He opened the hood, then began dismantling part of the lower right-hand side driver of the front dashboard. As a plain driver, I technically had no idea what part needed replacing until I asked him, and he showed me the part that needed replacing (clutch master cylinder). Also, I saw that he had a plastic pump, like replacing a brake fluid. Then, in about an hour, he drove my car out of the front yard for a driving test. Then he came back and did the paperwork, signed the documentation for the agreed payment option on his portable company iPad, and everything was done in about an hour. Now my car is back to life again. Thank you for your service, RAC; you're great!

6 August 2026
Rated 5 out of 5 stars

Quick response in getting the first…

Quick response in getting the first mechanic to come out and diagnose the problem and from the lovely Tom Bennell who put in the new battery. No fuss, very polite and I have to say well done for working in possibly the hottest day of the year.
Totally recommend RAC.

13 August 2026
Rated 5 out of 5 stars

Recommend

Kept me informed as to when they would arrive, which was great. Mechanic did the repair and then took the car for a drive to make sure everything worked.

6 August 2026
Rated 5 out of 5 stars

Olly the mechanic was fantastic

Olly the mechanic was fantastic, great communicator and great with people. Made me feel relaxed and he got on with the service and battery change no problem on one of the hottest days of this year!! He is an asset to the organisation. Thank you for a great service.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Brake Pad Replacement

Booked online, arrived on time with a phone call before arrival. Very helpful and pleasant, told me I didn't need all the pads changing. Which saved me some money. Did the job quickly and quietly. I would highly recommend using RAC for at home mechanics if you can.

13 August 2026

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