Excellent and helpful staff. They were hard working, knowledgeable and helpful. Halfords Finchley however was let down by it's very cramped premises - so that parking was difficult. Parking was also... See more
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Reception area wasn’t clean no refreshments water or coffee machine.. staff were ok I was only getting tyres so it was a quick job 30min max booking service was good I got appointment next day
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The staff and service for me was great, HOWEVER... there is no facility for customers to park outside the unit. Anybody waiting outside has to double park outside other companies parking spaces or r... See more
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Two of my friends had the same experience. MOT came free with premimum membership and Halfords Autocentres found hard-to-find defects that are likely to be Minor in other MOT centers. Also, the quot... See more
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Company details
- Car Service
- also in
- Auto Air Conditioning Service
- Auto Repair Shop
- Car Inspection Station
- Car Repair and Maintenance
- Tire Shop
About Halfords Autocentres
Written by the company
Halfords Autocentres is a leading garage network with a heritage spanning more than three decades. As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose Halfords, you know you’re getting fantastic value.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Our highly trained technicians can be found at Halfords garages nationwide. We carry out MOTs, car servicing, repairs, and tyre replacements for over 1 million customers a year, so you can rest assured we have the expertise to take care of your vehicle. What’s more, for your convenience, we offer same day tyre fitting when booking before 1pm in garages and we’ll come to you to fit tyres, batteries, dashcams and more with our mobile fitting service.
We deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions).
You can also save money across our motoring products and services with the Halfords Motoring Club. Simply sign up for free and instantly gain access to exclusive offers and discounts or upgrade to premium membership for even further savings.
Contact info
United Kingdom
- www.halfords.com/mot
3.2
Average
137K reviews
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Booking process was easy@
Booking process was easy@, dropped my car off before appointment time, and was informed that it would be done and hour from the appointment time, which it was.
7 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Halfords McConechys Autocentre in Elgin…
Halfords McConechys Autocentre in Elgin unreliable service.
03.10.2026 coolant change took two hours to get it done.
Turned out they found two major issues what needs to be fixed ASAP, but the Final Vehicle Report not mentioned any of the issues. It's been said that will be approximately a thousand pounds and two days to fix it.
My car has been fixed the same day by a professional mechanic from a private garage for less than half amount of money.
3 October 2026
Unprompted review
Very good service from the guys at…
Very good service from the guys at Filton.
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Unable to repair the vehicle or…
Unable to repair the vehicle or diagnose the problem despite charging for a diagnostic and replacing a part that didn't rectify the fault. Wasted time and money.
1 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
Clear and efficient customer service
I was greeted in a friendly and respectful manner and any questions I had were answered effectively.
My car was returned to the parking slot I left it in for ease of collection.
Friendly and efficient team who gave advice where necessary and no pressure.
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Straightforward MoT
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Our first time using Halfords for an…
Our first time using Halfords for an m.o.t.went to Chorley, great service, great staff, would recommend.
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Very good booking process,interim…
Very good booking process,interim service and mot done very quickly,advised on work that needs to be done,was a bit shocked at prices for some of the repairs.
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
Overall good service
Overall good service. Friendly staff and very informative.
3 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
they sent me a discount for a £20 MOT
they sent me a discount for a £20 MOT. I was worried it was a way to get me in and then nit-pick. However the guys in Tunstall were fast and fair. They took the time to explain what might come up next year.
1 May 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Completed the work in good time and…
Completed the work in good time and staff were helpful, I would recommend to others
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Took my VW ID3 electric car in for…
Took my VW ID3 electric car in for service not sure if this was done properly as the tyres had supposedly more tread on them than the last service no battery health on invoice as requested and advised this would be done. Also took partners diesel car in for service and MoT it failed told over £800 to get it through price went up again when I rang to say I would have it done.Picked car up found oil on wing, on mirror and down door it a white car. Took car elsewhere had all work done £370.
Also found if I had taken electric car to VW garage it would have been £18 cheaper and would have been done properly.
I will need to take other car back for Retest I will update again.
My advice is have a shop around and don't just go for the convenience it could cost you £100s extra
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you for taking the time to leave us a review. We appreciate all feedback, as it helps us to improve the service we deliver. We understand how disappointing it is that we did not meet our high standards on this occasion and we would love to put things right.
If you would like to discuss this further, please contact us using the following link, including any helpful information like booking reference, email address, etc. This will help us ensure we can resolve your issue quickly: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We hope to hear from you soon.
Great job done , efficiently and promptly
Easy to book; very prompt service and friendly reception staff. Job completed ( replacement front brake discs and pads) in good time and to a high standard. Helpful advice about how best to protect the new pads over the
first 200 miles of driving. Highly recommended garage services.
5 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
friendly ,efficient staff
friendly ,efficient staff. fair price and you know how much you are paying up front
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Quick simple and friendly enough z got…
Quick simple and friendly enough z got the job done and asked if I wanted to keep my old tyre
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Really supportive staff when I popped…
Really supportive staff when I popped into Halfords on spec for help. They thoroughly checked my car and found a problem, booked my car in for a couple of days later and problem sorted. Very friendly and welcoming team who were there to help me. Thoroughly recommend Halfords Mansfield
26 September 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Staff were very engaging
Staff were very engaging, valued me and kept me fully info throughout as to what was wrong with the car, what needed to be done with it and when it would be ready. Service with a smile throughout and I felt valued.
6 October 2026
Unprompted review
Reply from Halfords Autocentres
Thank you so much for taking the time to share your experience. We take pride in knowing you've had a great experience with our garage team.
We look forward to seeing you in one of our garages again in the future.
Appalling service and fabricated repair advice at Halfords (Bury New Road)
I have been a loyal Halfords customer with previous vehicles and never had an issue—until now.
I recently took my 4-year-old car to the Bury New Road branch for a full service and MOT. Afterwards, they gave me an advisory note claiming the steering and suspension needed attention, specifically stating both rear shock absorbers needed replacing, complete with a quote to book it in.
Because the car is relatively new, I decided to take it to my main dealership in Stockport for a second opinion. After paying for a thorough inspection, the dealership confirmed there is absolutely nothing wrong with the steering, suspension, or shock absorbers, and they provided video footage of the inspection as proof.
I am deeply shocked that Halfords tried to charge me for unnecessary, costly work. Worse still, I have sent three separate written complaints about this and have been completely ignored—not even a basic acknowledgment.
Due to the complete lack of response, I am now reporting this to Trading Standards and have contacted BBC Watchdog, who noted they are receiving numerous similar complaints about Halfords.
I will never use Halfords again, and I strongly urge others to get a second opinion before paying for recommended work here.
28 March 2026
Unprompted review
Reply from Halfords Autocentres
We are disappointed to hear that this experience fell short of your expectations. We strive to offer an excellent service every time, so we will use this feedback to improve for future. Your satisfaction is important to us, and we’re eager to have the chance to make it right.
To do this, we ask that you contact us using the following link, ensuring you include all details that will assist, e.g. booking reference. This will enable us to work together towards a speedy resolution: https://help.halfords.com/wss/getting-in-touch/customer-support/contact-us
We look forward to hearing from you.
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