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Proovia Couriers Reviews 

59,576
•
TrustScore 5 out of 5

4.8

Courier Service
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Review summary

Created with AI, based on recent reviews

Considering 15,138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent delivery service, noting its efficiency and reliability. Many people appreciate the clear communication, including timely updates and accurate arrival times. The staff consistently receives praise for being polite, professional, and helpful, often assisting with placing items inside homes. However, some customers also noted issues with products arriving damaged or with broken components. A few other people also felt that staff sometimes displayed unprofessional attitudes or were unwilling to place items in requested locations within the home.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting timely arrivals and... See more

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, with many expressing high satisfaction and praising the... See more

Product

Reviewers mention ambiguous feedback about product condition upon delivery. Many customers report that their... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting outstanding service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... See more

Rated 5 out of 5 stars

I had a very large bookcase delivered by Gurpreet Singh and a colleague. They were so efficient, friendly and helpful, I was impressed. I received texts letting me know delivery date and allowing me... See more

Rated 5 out of 5 stars

An excellent prompt service. On the day of delivery I was given a 2 hour window, my chair arrived very closely to the earlier time given. My house isn't the easiest to find,the driver found it w... See more

Rated 5 out of 5 stars

Highly delighted with the service provided. Brought me a new suite from the supplier in south Wales to the west coast of Glasgow. Guys were super at their job, I received a friendly service,... See more

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Moving and Storage Service
  4. Moving Company
  5. Piano Moving Service
  6. Shipping Company

About Proovia Couriers

Written by the company

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!

Contact info

4.8

Excellent

TrustScore 5 out of 5

60K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(59,576)

14,632 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

V good service

V good service, clear communication throughout, delivery early and the guys carried it all into the house. Recommend

7 August 2026
Rated 5 out of 5 stars

Item was delivered within the time…

Item was delivered within the time frame given . The live tracking was very helpful and the delivery men rang to let me know when they were around 15 minutes away . The item was delivered with care , the whole process went very smoothly.

7 August 2026
Rated 5 out of 5 stars

Sabin

Sabin, Sabin is the best driver he was waiting for me for 20 minutes very helpful and very professional Driver.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

An excellent prompt service

An excellent prompt service.
On the day of delivery I was given a 2 hour window, my chair arrived very closely to the earlier time given.
My house isn't the easiest to find,the driver found it without a problem, he was very pleasant and carried it into the house for me.
A trememendous service.

7 August 2026

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