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Proovia Couriers Reviews 

59,604
•
TrustScore 5 out of 5

4.8

Courier Service
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Review summary

Created with AI, based on recent reviews

Looking at 15,150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional delivery service, noting that team members are consistently polite, highly organized, and always arrive right on schedule. Many buyers also appreciate the helpful messaging system, which provides regular updates and makes tracking shipments extremely easy, smooth, and stress-free. However, some people mentioned that items occasionally arrived dirty or marked upon delivery, requiring additional cleaning or causing unexpected frustration. Some reviewers were not happy with unhelpful attitudes, poor communication, or unprofessional behavior experienced during a small number of specific deliveries.

What people talk about most

Delivery service

Consumers find delivery_service to be positive, highlighting prompt arrivals and professional handling of... See more

Staff

Reviewers mention positive feedback about staff, highlighting that delivery drivers are consistently quick,... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and... See more

Product

Users describe ambiguous interactions with product, reflecting a split opinion among reviewers. Many... See more

Customer service

Customers had positive experiences with customer_service, noting prompt and friendly assistance. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... See more

Rated 5 out of 5 stars

I had a very large bookcase delivered by Gurpreet Singh and a colleague. They were so efficient, friendly and helpful, I was impressed. I received texts letting me know delivery date and allowing me... See more

Rated 5 out of 5 stars

Highly delighted with the service provided. Brought me a new suite from the supplier in south Wales to the west coast of Glasgow. Guys were super at their job, I received a friendly service,... See more

Rated 5 out of 5 stars

I am very happy with this transporter. Their quote was considerably less than the rest, I did wonder if it was too good to be true so I checked their customer reviews which in the main were very good.... See more

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Moving and Storage Service
  4. Moving Company
  5. Piano Moving Service
  6. Shipping Company

About Proovia Couriers

Written by the company

Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.

Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.

We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.

Contact
Fort Dunlop Office 110B24 9FE, Birmingham, UK

Our primary commitment is to position your items exactly where you want them, without any extra charges.

We understand how crucial it is for you to have your items placed perfectly! We don't merely deliver – we ensure each item is positioned just where it needs to be!

Contact info

4.8

Excellent

TrustScore 5 out of 5

60K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(59,604)

14,632 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Are you trying to fix your car?

Outstanding service that kept me fully informed throughout the entire process, from graveyard to my front door. I hope they continue to do well so I can buy more parts from them when needed.

8 August 2026
Rated 5 out of 5 stars

Happy customer

A very helpful, on the ball and efficient company. Delivery driver Sabin was quick, polite, organised and knew what he was doing. Would definitely use Proovia again. Hadn’t heard of, up until now, but very pleased and number stored.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service, with online tracking and phone call to let m know my delivery time. Definitely the best courier service experience I have had .

8 August 2026

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