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Neilson Active Holidays Reviews 

916
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic and professional staff for their knowledge, helpfulness, and dedication to memorable holidays. People frequently note the excellent service and well-organized activities, contributing to superb overall experiences. The booking process is often described as easy, seamless, and straightforward, with consultants providing helpful responses. However, some customers noted occasional difficulties with the booking process, especially for complex arrangements or mobile use. A few people also felt staff interaction was sometimes limited or disengaged, and certain water sport activities were not as extensive as anticipated, leading to some disappointment.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Booking process

Customers had positive experiences with the booking process, frequently describing it as easy, simple, and... See more

Holidays

Clients share positive opinions on holidays, with many reviewers consistently praising the fantastic... See more

Service

Customers consistently note positive experiences with service, highlighting the fantastic staff, wonderful... See more

User experience

Reviewers highlight positive aspects of user experience, praising the ease of finding information and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had such a great week in Mauritius with Neilson Holidays - all the staff were fantastic and the activities were great. A special mention for the kids club that our three children aged 5, 8 and 11 h... See more

Rated 5 out of 5 stars

Great resort with lovely laid back social vibe . Beautiful setting. Remote Greece but for me that’s part of its charm. Great tennis and reality lovely MTB routes - lots through olive groves, vines etc... See more

Rated 5 out of 5 stars

Fantastic staff, wonderful food & service in restaurant. Great support from the sports staff on beach, cycle rides etc. Food so amazing again. Third time visiting & this time took 10 other friends alo... See more

Rated 5 out of 5 stars

Great activities, tennis team were knowledgable and great fun too. All staff throughout the resort are really friendly and we enjoyed the trip so much, we booked another Neilsons holiday whilst sitt... See more



Company details

  1. Tour Operator
  2. Beach Resort
  3. Luxury Hotel
  4. Ski Holidays
  5. Ski Resort

Written by the company

Neilson offers a range of award-winning overseas active holidays across seven countries, including beach clubs, ski chalets and yachts. There aren't many companies where 7 out of 10 of our guests return to relive the experience again, and again. Mind you, there aren't many holiday companies like Neilson. In part it's because we're in some of Europe's most beautiful locations - across Greece, Sardinia, Croatia and Turkey - and now Mauritius. All our activities are inclusive, likewise the delicious, locally sourced food. And in part it's because of how a Neilson holiday makes you feel. Our holidays are a unique alchemy; the enthusiasm of amazing guests and the dedication of equally amazing staff; a willingness to give it a go now and have a laugh about it later. We call it good energy and you'll feel it the moment you walk into any of our resorts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

916 reviews

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4.7

All reviews

(916)

372 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing

It is quite frustrating we booked a specific location because it was the only place offering Wingfoiling at that time to receive a call the following week to be informed that they lost their Wingfoil license from the port authorities. No apologies, no proper compensation, just a reimbursement of the Wingfoil booking. No alternative was offered, really disappointing

16 April 2026
Rated 5 out of 5 stars

Fantastic week at Messini

Fantastic week at Messini. The resort is of a high standard, all the staff are professional and courteous covering a wide range of activities. The food is top quality with plenty of choice. Booked for Croatia next year.

20 May 2026
Rated 5 out of 5 stars

We had a great sailing week!

We had a great sailing week with excellent support from the Neilson crew in Vounaki. The Marina manager Ioannis and Ian the lead engineer in particular. We arrived back home and booked two more trips for 2027 by 8:30am the very next morning …. I think this says it all! See you again in October 2026 !

11 May 2026

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