Mr Clutch Reviews 

4,190
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and often available at short notice, with many appreciating the speedy repairs and thorough investigations. People frequently highlight the helpfulness and friendliness of the staff, who provide clear advice and make the process stress-free. Reviewers also find the pricing to be very competitive and honest, often noting that costs are kept under control and align with initial quotes. The booking process is described as easy and accommodating, with cars often ready as promised. However, some customers also noted concerns regarding the work performed, with instances of damage occurring during service, charges for work not completed, or unexpected price increases. Additionally, a few people experienced issues with communication, such as not receiving promised updates, being ignored, or encountering dismissive responses when problems arose.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting reasonable and competitive... See more

Customer service

People report positive experiences with customer service, highlighting helpful, courteous, and professional... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy to book online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked in for a major service and MOT for the 29th June. Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of n... See more

Company replied

Rated 5 out of 5 stars

Woke up to a flat battery on a Saturday morning. Had to drive elderly parents home 100 miles away that day. Phone garage and got a new battery ordered and fitted all before lunch time. Great re... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Mr. Clutch. They’re always honest, reliable, and deliver exactly what they promise. I went in with an engine light issue and was told the part would arrive early next wee... See more

Company replied

Rated 5 out of 5 stars

I’ve not used this garage before but I made a last minute booking for an MOT as I’d been let down by another garage. However, I shall definitely return as this garage did a fantastic job. They’re... See more

Company replied


Company details

  1. Car Service

Information provided by various external sources

Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOT’s.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,190)

494 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

W this was amazing :))))

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mr Clutch knows his stuff. Excellent service.

I needed my clutch changed, so I phoned round various garages and emailed others. Mr Clutch gave the lowest quote, so even though they are in the next town to me I was interested. They suggested I visit for a free inspection just to make sure I did need the work. They booked me in and did the work today. They estimated the car would be done by 13.00, and it was. I got a two year guarantee with free checks at 500 and 2000 miles.
Very efficient service and work done to a high standard.

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Robert Russell,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mrclutch Bletchley did again a great…

Mrclutch Bletchley did again a great job on my VW Golf and Honda CRV which was really appreciable by them. Huge Thanks to Des and his team. They did this difficult job in no time and charges were also reasonable. Thank you so much.

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Namita Sharma,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Very fast service from Mark's team at…

Very fast service from Mark's team at Mr clutch Hayes team.
Booked my cat for change of full brakes and was given much better price than main dealer, saved £200.
Great service for me and my car which work's a dream now. Thank you 😊

13 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Aj San,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Air conditioning needed recharging

Air conditioning needed recharging, booked online and the next morning the job was done in 45 minute, fast and efficient.

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Angelo Albera,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Thank you so much Ricky and team,

Thank you so much Ricky and team,
Always professional, condating, welcoming and friendly.
Would definitely highly recommend. I wouldn't go anywhere else and fantastic at communicating

18 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Stephen Parker,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Recommended

Easy booking system, helpful staff, efficient service.

17 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Top class service

From the initial call to the work being done, these guys were top class. will be my only point of call for repair work.

15 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Very helpful and efficient highly…

Very helpful and efficient highly recommend

13 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Hannah,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Another great experience

Another great experience with Mr. Clutch. They’re always honest, reliable, and deliver exactly what they promise. I went in with an engine light issue and was told the part would arrive early next week, but they managed to get everything sorted today. So quick and hassle‑free. Really grateful for their service.

13 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Cristina Marce,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Had my air con re gassed and found it…

Had my air con re gassed and found it leaking so needed a new compressor, all done in good time, thank you!

8 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Tina Kukiatkul,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 1 out of 5 stars

Mr Clutch Maidenhead

Mr Clutch Maidenhead, Avoid this garage. Terrible service and communication.Left my car here for days with an overheating issue, only to be told I had to source and buy the trade parts from Fiat myself because they couldn't get through on the phone. After days of zero progress, I took my car to another local garage who fixed it perfectly in just 3 hours. Utterly unprofessional to expect customers to do a mechanic's logistics work. Spare yourself the stress and go elsewhere.

30 May 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Jatinder Chagger,

Thank you for taking the time to provide your feedback, we're really sorry to hear that you're unhappy with the service that you've received.

Please can you contact our Customer Services Team, so we can fully investigate your concerns?

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Always a very pleasant experience…

Always a very pleasant experience coming here. The staff are always welcoming and very helpful

11 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Shona Strickett,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Used Mr Clutch at Southend for MOT

Used Mr Clutch at Southend for MOT. Service was very quick, very fair and customer service at the desk was courteous and helpful. Will be using this Mr clutch for my 2 vehicles from now on.

11 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Mr Butcher,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Lovely staff and a quick MOT

11 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Will Green,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Brilliant service.Brilliant…

Brilliant service.Brilliant staff.Brilliant prices.Very, very pleased.👍 Great job guys.

8 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Ian Downs,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mark and the team were great!

Mark and the team were great. Have used them twice now for clutch replacements on different cars. Really appreciate their help and service.

10 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Sophia,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mr Clutch in Hemel Hempstead is totally honest and very reasonably priced

I have found the Hemel Hempstead branch of Mr Clutch to be totally trustworthy and very reasonably priced for many years and go back again and again. I had booked my car in with a suspected electrical fault this morning, not realising that my wife needed the car by 11am for a medical appointment. They looked at it straight away, after some time found and rectified the fault and the bill came to less than £25. I was able to get home in plenty of time to hand the car over. I'm almost hesitant at telling people what I think about Mr Clutch in Hemel Hempstead in case they become so popular I can't get an appointment, but they deserve credit for a consistently fantastic service.

10 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Nigel Faiers,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mr Clutch ,Maidenhead--Stefan did an…

Mr Clutch ,Maidenhead--Stefan did an outstanding job with my Renault Capture repair. He kept me upto date with the work required and kept the costs of repair under control. Many thanks to the team

10 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Fantastic service

Fantastic service, I've been going for years now.

10 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Sue Rixon,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look