Mr Clutch Reviews 

4,184
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's friendliness, professionalism, and helpfulness, making every interaction pleasant and stress-free. Many appreciate the honest and reliable advice, with staff explaining everything clearly and keeping them informed throughout the process. The booking process is often described as easy and efficient, with many noting quick turnaround times for repairs and MOTs. Reviewers also frequently mention the competitive and reasonable pricing, often finding the costs to be lower than other garages. However, some people were dissatisfied with customer service, citing issues with communication, unexpected price changes, and car damage during their care.

What people talk about most

Service

People report positive experiences with service, often highlighting the prompt, polite, and professional... See more

Staff

Consumers consistently report positive experiences with the staff, frequently describing them as friendly,... See more

Price

Reviewers express satisfaction with the pricing, often highlighting reasonable and competitive rates for... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful, courteous, and... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy to book online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked in for a major service and MOT for the 29th June. Unfortunately due to part issues Mr clutch was unable to complete the job until the next day however communication was made with plenty of n... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Mr. Clutch. They’re always honest, reliable, and deliver exactly what they promise. I went in with an engine light issue and was told the part would arrive early next wee... See more

Company replied

Rated 5 out of 5 stars

I had an MOT done at the Oxford branch yesterday and the chap on reception could not have been more lively. Great attitude and the team were really helpful during my MOT, even letting me keep my car t... See more

Company replied

Rated 5 out of 5 stars

I’ve not used this garage before but I made a last minute booking for an MOT as I’d been let down by another garage. However, I shall definitely return as this garage did a fantastic job. They’re... See more

Company replied


Company details

  1. Car Service

Information provided by various external sources

Mr Clutch Autocentres are nationally recognised as the UK's leading clutch, brake & transmission specialist. With over 45 autocentres throughout the country providing a wide range of garage services that include full car servicing general repairs and MOT’s.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(4,184)

487 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful service as always.

Wonderful service as always.

27 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Sabrina Powell,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Very helpful

Very helpful, the Guy on the front desk is very friendly and helpful, recommend.👍👍👍😀

27 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Paul Chieza,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Only had an mot done on my 2016 astra…

Only had an mot done on my 2016 astra but was able to wait in the reception area whilst this was being done.very happy with the service here ive only been living in this town a couple of years so dont know the area well but i think ive found a good garage where i can trust my car to be sorted! Will definatly be back

25 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Johnson,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Dropped the car of the night before and…

Dropped the car of the night before and received a phone call around 11am to let me know it was ready to collect. Just what you want and they even delivered in this heat wave we’re having.

24 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Sharon,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Excellent service here

Excellent service here. Both Ron and Pat from Mr Clutch, Swindon went out of their way to help us get a clutch problem sorted really quickly. This was very important to us as I was only able to be present to support my elderly father with his car problem for a few days. Thanks to all who helped solve the problem so quickly and efficiently. I would recommend wholeheartedly.

24 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Mr Terry Jones,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Great service!

Seamless, friendly, efficient service at the Leyton branch. They even turned the air con on before I got there so my car would be cool when I got on (it was a boiling hot day). Would definitely recommend!

24 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Cassandra Dutta,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Great service

Great service, very efficient. Thank you ☺️

20 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mr Clutch High Wycombe has top notch personel

I called Mr Clutch High Wycombe and spoke to Dennis about my Brakes and loose handbrake, he was able to get me in the very next morning and diagnosed what needed to be done. I am very grateful for their excellent price and speedy repairs, thanks also to Dennis, Anorell & Raf.
Over the years I have used Mr Clutch High Wycombe for many repairs and also my MOT's. It is assuring to have someone I know that I can trust such as Dennis who has been there many years, Trust is everything when it comes to vehicle repairs, it can be a heavy burden to have to seek out a good repair shop when repairs are needed. Mr Clutch High Wycombe has top notch personel, I highly recommend them, thanks again Dennis.

24 June 2026
Unprompted review
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Reply from Mr Clutch

Hi Leroy Sears,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Daniel Edmonds,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Great stuff nice service

Great stuff nice service

23 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Vitalie Strungaru,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Great manager

Fantastic service

20 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Sharad,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

From the very beginning it was very…

From the very beginning it was very simple and fast, starting with the appointment for the next day and very punctual, they received me on time and everything was great! I recommend with confidence! Thank you!

22 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Serghei Iachim,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly helpful staff who went the extra mile. We will certainly use their services in the future.

22 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi John Basford,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

I was booked in with ease and as…

I was booked in with ease and as promised my car was ready when I came to collect it. They even put me in touch with the car wash firm next door who also did a good job.
Staff were polite, professional and knowledgeable. They even fixed my headlights free of charge so I could pass my MOT. Will definitely be back.

20 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Carol,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

W this was amazing :))))

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mr Clutch knows his stuff. Excellent service.

I needed my clutch changed, so I phoned round various garages and emailed others. Mr Clutch gave the lowest quote, so even though they are in the next town to me I was interested. They suggested I visit for a free inspection just to make sure I did need the work. They booked me in and did the work today. They estimated the car would be done by 13.00, and it was. I got a two year guarantee with free checks at 500 and 2000 miles.
Very efficient service and work done to a high standard.

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Robert Russell,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Mrclutch Bletchley did again a great…

Mrclutch Bletchley did again a great job on my VW Golf and Honda CRV which was really appreciable by them. Huge Thanks to Des and his team. They did this difficult job in no time and charges were also reasonable. Thank you so much.

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Namita Sharma,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Very fast service from Mark's team at…

Very fast service from Mark's team at Mr clutch Hayes team.
Booked my cat for change of full brakes and was given much better price than main dealer, saved £200.
Great service for me and my car which work's a dream now. Thank you 😊

13 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Aj San,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Air conditioning needed recharging

Air conditioning needed recharging, booked online and the next morning the job was done in 45 minute, fast and efficient.

19 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Angelo Albera,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

Rated 5 out of 5 stars

Thank you so much Ricky and team,

Thank you so much Ricky and team,
Always professional, condating, welcoming and friendly.
Would definitely highly recommend. I wouldn't go anywhere else and fantastic at communicating

18 June 2026
Unprompted review
Mr Clutch logo

Reply from Mr Clutch

Hi Stephen Parker,

Thank you for taking the time to leave us a great review, we really appreciate it!

We hope to see you again soon.

Thanks,
Mr Clutch Autocentres

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