Jose Flores was the reason behind my experience today with First Tech. He is one of the most positive, outgoing, funny, experienced representatives I have ever spoken with. He was kind & walked me th... See more
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I truly appreciate the personal support and guidance I've received from Ranu Lamba. It means a lot to know there's someone I can always reach out to when questions come up and to get thoughtful, quick... See more
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Eric Pseat has been invaluable in managing our funds at First Tech for the past several years. He has worked with my husband and me in making decisions about investing in CDs, and consistently makes... See more
Company replied
I spoke to Jose Flores and Roselyn (if I remember the name correctly) due to a dispute case. During my experience with customer service, they were both amazing. They showed great empathy for my situat... See more
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Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
4.9
Excellent
4K reviews
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It was time to upgrade and reorganize our account.
We visited our local branch to upgrade our accounts and sign up for a new product after many years with First Tech. The representative listened to our interests and issues then proceeded to process our application and recommend how best to use their services to improve our returns. Our representative made all of the changes and everything is working out well.
Also, the department that processed our application was very helpful and quick. The changes to our account were done by the next and ready to go.
21 April 2026
Unprompted review
Reply from First Tech
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great customer service
Yolanda Rodriguez Silva provided me with excellence service and support. She quickly diagnosed my issue and was able to resolve it for me without delay.
23 April 2026
Unprompted review
Reply from First Tech
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Customer service is the best
Customer service is the best! Tesha was extremely helpful and followed up with her colleagues to make 100% sure my questions were answered correctly. I have been with First Tech for years, and wouldn't do my banking anywhere else.
23 April 2026
Unprompted review
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Frank lee did an amazing job thank you…
Frank lee did an amazing job thank you so much keep him in first tech
23 April 2026
Unprompted review
Reply from First Tech
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Rinsi always help me she is my personal…
Rinsi always help me she is my personal banker Always happy with her services
23 April 2026
Unprompted review
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Shivani Marathe
Shivani Marathe. She’s very knowledgeable and professional.
Thank you so much for you time today!
23 April 2026
Unprompted review
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Matt was with me multiple times…
Matt was with me multiple times patiently troubleshooting and helping with a complicated situation to be able to open a cjoint credit card and add thatt friend to my checking account as joint. The joint owner is not a memeber and is in a different state which makes the situation so complicated. He made sure he had a resolution to it for me!! Thank you Matt!
23 April 2026
Unprompted review
Reply from First Tech
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Genaro was so helpful and polite
Genaro was so helpful and polite. Even when I was explaining pointless stuff to him that wasn't necessary he just listened and did his best to help me. He even went above and beyond to reach out to the branch to help me find my appointment time because I stupidly didn't put it in my calender. Thank you Genaro for being yet another reason why First Tech is amazing.
22 April 2026
Unprompted review
Reply from First Tech
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Helped me with international travel and more!
Ahmed Hassan was extremely helpful and courteous in solving my issue with my credit card being locked while I was on vacation in China. Rather than leaving it at that, he informed me that I was missing out on completely free no-strings-attached benefits that I could be earning that I wasn't taking advantage of. I was a little skeptical at first, but he stepped me through it and helped me out. Thanks Ahmed!
23 April 2026
Unprompted review
Reply from First Tech
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Cara did a fantastic job
Cara did a fantastic job getting my problem solved, she is very inforrmative and easy to talk with. Very efficient at her job. Well Done and thank you. Steve Geist
22 April 2026
Unprompted review
Reply from First Tech
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
I received an email that a request was…
I received an email that a request was made to change my debit card or credit card to a digital wallet. I did not request this and called First Tech to get help. Brie answered the call and helped me get a new card on the way to avoid any fraud on my account. Thanks, Brie!!
22 April 2026
Unprompted review
Reply from First Tech
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Brian Fish fixed an on-going problem…
Brian Fish fixed an on-going problem with my Zelle account at First Tech. I appreciate his diligence in getting me back up and running!
44 year member - Susan
22 April 2026
Unprompted review
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
First Tech is First in my book
I’ve been doing a lot of business with First Tech lately.
Used my Mastercard, took out a personal loan and checked out homeowners insurance. Everyone I’ve encountered via numerous phone calls has been so very helpful, informative and patient. I appreciate each and every one of them.
Thank you First Tech
You are First in my book
Laura Rios - A happy and satisfied customer
22 April 2026
Unprompted review
Reply from First Tech
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Celina was a terrific help after I lost…
Celina was a terrific help after I lost my card while traveling. I also appreciated her advice and felt much better after our conversation. Service is always great at the Hillsboro branch on Cornell.
21 April 2026
Unprompted review
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
He pointed out the correct actions I…
He pointed out the correct actions I need to take in a clear concise manner that was very patient. Thank you Drew for making First Tech. Federal CU.
22 April 2026
Unprompted review
Reply from First Tech
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
the representative was knowledgeable…
the representative was knowledgeable and pleasant to interact with
22 April 2026
Unprompted review
Reply from First Tech
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Jeanne was awesome
Jeanne was awesome, her help brought me back to the good old days at HP credit union, when the customer service was off the charts!
22 April 2026
Unprompted review
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
He is very helpful and facilitates all…
He is very helpful and facilitates all steps
Chai and Matt were very helpful
21 April 2026
Unprompted review
Reply from First Tech
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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