First Tech - Wilsonville Reviews 68

TrustScore 5 out of 5

4.8

30200 Southwest Boones Ferry Road, 97070 Wilsonville, OR, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Teshia was so helpful & very patient helping me with questions I had. She also had great suggestions how I could get more rewards in my accounts. Plus she made all the changes for me so I didn't have... See more

Company replied

Rated 5 out of 5 stars

Ahmed Hassan was extremely helpful and courteous in solving my issue with my credit card being locked while I was on vacation in China. Rather than leaving it at that, he informed me that I was missin... See more

Company replied

Rated 5 out of 5 stars

Staff at this branch are outstanding. Britton has been absolutely awesome- knowledgeable, helpful & professional. Most recently worked with Cady when Britton was not available, she stepped up and t... See more

Company replied

Rated 5 out of 5 stars

David Marston helped me make some excellent decisions regarding my account today! Thank you so much for your patience and support today, David!

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Wilsonville

Written by the company

logo

Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
banner

Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Make an appointment
About us
Community commitment
Contact
banner


Contact info

  • 30200 Southwest Boones Ferry Road, 97070, Wilsonville, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shane was an awesome representative

Shane was an awesome representative. He was able to remedy or fix my issue very quickly and he was very knowledgeable helpful.

8 May 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

David Marston helped me make some…

David Marston helped me make some excellent decisions regarding my account today! Thank you so much for your patience and support today, David!

6 May 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Michaela was most pleasant …

Michaela was most pleasant to work with. She stated her business with me clearly and we were done in just a couple of minutes.

6 May 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Teshia was so helpful & very patient…

Teshia was so helpful & very patient helping me with questions I had. She also had great suggestions how I could get more rewards in my accounts. Plus she made all the changes for me so I didn't have to do it myself. Teshia has a great personality & very cheerful person. We all should be so lucky to have a person like her helping us out in other companies we have to deal with!

4 May 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Dieh Behzardrad has a wonderful…

Dieh Behzardrad has a wonderful professional approach to her client. I recommend her highly and she is an excellent banker.

4 May 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Staff at this branch are outstanding

Staff at this branch are outstanding.
Britton has been absolutely awesome- knowledgeable, helpful & professional. Most recently worked with Cady when Britton was not available, she stepped up and took excellent care of us!
Thank you!

22 April 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Helped me with international travel and more!

Ahmed Hassan was extremely helpful and courteous in solving my issue with my credit card being locked while I was on vacation in China. Rather than leaving it at that, he informed me that I was missing out on completely free no-strings-attached benefits that I could be earning that I wasn't taking advantage of. I was a little skeptical at first, but he stepped me through it and helped me out. Thanks Ahmed!

23 April 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

The agent was very helpful and answered…

The agent was very helpful and answered all my questions in a timely manner and I was very pleased with his service.

21 April 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Complete Customer Care

Everything I needed she took care of

16 April 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

fraud issue

Despite a serious fraud issue, First Tech was able to provide reassurance and utlimately, a resolution to the issue.

28 March 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

I appreciated the call from David…

I appreciated the call from David today. I immediately followed his recommendation to transfer funds which I should have done previously. I will consider the other option regarding the credit card. I have always had good assistance from First Tech regarding money investment and movement.

17 March 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Thank you a lot for your help to answer…

Thank you a lot for your help to answer my questions . As usual it's always very useful Best regards

26 February 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Knowledgeable and efficient

Shari was very knowledgeable and patient and efficient. I enjoyed dealing with her.

10 February 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The Representative

The rep. was so kind, she help me to solve my request. Very clear instructions.

9 February 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

David Marston - Friendly and Helpful

David Marston was very friendly and exceedingly helpful with a number of issues with which we recently became aware. You very willingly walked us through our concerns to ensure we were completely satisfied. Thank you, First Tech and David – a winning team!

28 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Had a complicate process

Had a complicate process. Muhammed Khalid was kind and patient and very professional. Took time to explain all options and help me choose the best one for me. He made the process so much fund and that was good as I was actually dreading what I thought would be a mess of complicated, don't, cant's, can't get here from there. If he live anywhere close, I would invite him to be a fishing buddy. Thanks for employing such incredible people.

27 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Francisco energy was amazing and he…

Francisco energy was amazing and he tried to help me with any questions I had or concerns, I’ll definitely be calling him back soon

29 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Possible fraudulent call and getting reassurance

I spoke with Mike regarding a possible fraudulent phone call, he gave me information to ease my mind regarding the call and how to spot calls like that in the future. Mike was friendly and reassuring and went out of his way to make me feel better.

23 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

I would like to give a shout out to…Dave Matson

I would like to give a shout out to Dave Marston.
After going in the bank to discuss an email that I received about my CD's, I left knowing that Dave had my best interest in mind and felt well taken care.
Dave takes his time to make sure I understand all of the options available. He is very personable, professional, knowledgeable, and a great asset to First Tech.

16 January 2026
Unprompted review
First Tech - Wilsonville logo

Reply from First Tech - Wilsonville

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look