First Tech - Cornell Road Reviews 187

TrustScore 5 out of 5

4.9

5860 Northeast Cornell Road, 97124 Hillsboro, OR, US


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Rated 5 out of 5 stars

Alana Tate is awesome! She was knowledgeable, efficient and advised me on updating my account of 47 years to make it a lot more efficient. I am so happy now to have overdraft protection which she high... See more

Company replied

Rated 5 out of 5 stars

Ray at the Cornell branch was very helpful in letting me know what I could do when I was inquiring about loan options. He explained the interest rates and payment plan options well and led me in the r... See more

Company replied

Rated 5 out of 5 stars

Jose Flores was the reason behind my experience today with First Tech. He is one of the most positive, outgoing, funny, experienced representatives I have ever spoken with. He was kind & walked me th... See more

Company replied

Rated 5 out of 5 stars

We called in needing help and assuming it would be just another stressful and frustrating call to a corporate office. However, Jose answered and walked us through the steps of how to resolve it. He w... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Cornell Road

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States

  • +1 855-855-8805

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Lydia was so quick and effective always…

Lydia was so quick and effective always be there for me and smiling while helping me I appreciate her help always with all of my financial needs thank you Lydia

16 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Jose Flores was very patient & helpful

Jose Flores was very patient & helpful! I am 82 so that means a lot to me.

15 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Stephanie was friendly

Stephanie was friendly, professional, pointed out changes that I could make that would benifit me.

11 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Alana Tate is awesome

Alana Tate is awesome! She was knowledgeable, efficient and advised me on updating my account of 47 years to make it a lot more efficient. I am so happy now to have overdraft protection which she highly recommended which solved the problem I called her about. I will definitely call her in the future. Thank you for having experienced employees as Alana Tate, we need more like her!! Sofia Holmes

11 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Divya was pleasant and efficient with…

Divya was pleasant and efficient with our transaction. She was friendly, helpful, and kind.

11 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Ray at the Cornell branch was very…

Ray at the Cornell branch was very helpful in letting me know what I could do when I was inquiring about loan options. He explained the interest rates and payment plan options well and led me in the right direction

8 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

After talking with Zack

After talking with Zack, I thought he clearly understood what my questions were and he gave clear answers in terms I understand. He did good!

J. Davis

7 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Carlos knows his stuff

Carlos helped me out. My debit card did not seem to work and he was able to issue me a new card from the branch instantly. Made sure that it worked, and I was on my way.

4 May 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

Jose Flores was great

Jose Flores was great. He was professional and very nice and patient. It's nice to talk to someone who is patient...not so nerve wrecking! He got all my requests completed quickly too.

30 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Queenie was over the top helpful and…

Queenie was over the top helpful and patient. When I left ,my confidence leave was sky high. Amazing service!

27 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding. With service like that I will definitely remain a customer

24 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Rated 5 out of 5 stars

excellent service

Skylar was excellent. She went above and beyond in teaching me what I could do to manage my own finances. She is hands-on and patience and she is very well presented!

22 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The rep

The rep, was helpful and informative. She helped me with my needs quickly and professionally.

23 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I received an email that a request was…

I received an email that a request was made to change my debit card or credit card to a digital wallet. I did not request this and called First Tech to get help. Brie answered the call and helped me get a new card on the way to avoid any fraud on my account. Thanks, Brie!!

22 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Celina was a terrific help after I lost…

Celina was a terrific help after I lost my card while traveling. I also appreciated her advice and felt much better after our conversation. Service is always great at the Hillsboro branch on Cornell.

21 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

The Call We Didn’t Want to End

We called in needing help and assuming it would be just another stressful and frustrating call to a corporate office. However, Jose answered and walked us through the steps of how to resolve it. He was able to not only fix the problem but walk us through how to avoid it in the future!
He was such a delight to talk to that I think I was almost sad the issue was resolved and we had to end the call!!

20 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Jose was VERY wonderful to speak to

Jose was VERY wonderful to speak to. He helped us through our issue with ease! 10/10 would recommend him

19 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Jose Flores was the reason behind my…

Jose Flores was the reason behind my experience today with First Tech. He is one of the most positive, outgoing, funny, experienced representatives I have ever spoken with. He was kind & walked me thru the whole process with mega patience.
Thanks, Jose Flores

16 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Always friendly and helpful.

16 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Jose is very helpful

Jose was very helpful on the reason for my call, and was able to answer all questions

14 April 2026
Unprompted review
First Tech - Cornell Road logo

Reply from First Tech - Cornell Road

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

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