DFS Furniture Reviews 

Always dealt with Jackie possibly over 20years if I do I know what i’m getting
excellent service thankyou

The people that looked after us whilst purchasing our sofa were so friendly and easy to talk to which made the purchase even better

Really helpful staff members, a great experience all round!

Great guy who served us and was very knowledgeable to choose the sofa we wanted, tailored it for the fabric preferred which was on another sofa and showed us a virtual online picture of the sofa before making our final decision. great coffee too on the new machine, great overall service

Nice staff & good presentation

Fantastic customer service, so helpful and honest.

Wise selection of sofas, fabrics and colours to select from. Christine, our sales person was extremely helpful.

I dealt with Conor who was so helpful right from the start of the call.
He explained everything in detail in an efficient and clear way.
And I felt he was very patient with my questions as this was my first order with DFS

George was very helpful and informative. He recognised us from our first visit and appreciated the need for time for us to choose the right sofa for us.

Very helpful with lots of knowledge of the sofa we bought and very friendly

Hi I bought a nice sofa and footstool at the Norwich outlet. Great service and a fantastic range. Would highly recommend this if you are looking for a great sofa.

Jamie was very helpful and sorted the matters we where looking for

Louise was amazing to talk to, she knew what she was doing. Great professional representative. Really enjoyed talking to a customer service representative who was happy and enthusiastic about there job.

We came out to window shop, to try out sofas and gauge an idea of what we needed, wanted and required. We initially were online shopping but felt in person was a much better approach. After questionable conversations with a couple of rivals to DFS we were fortunate to meet an amazing gentle man at DFS (Broadstairs) who was professional, friendly and informative. He completely cleared any questions we had and was never pushy, demanding or inpatient. Because of this service we took the sofa and currently are awaiting it's delivery. Credit must go to this member of staffs customer service and amazing personality.

Excellent friendly service. Our salesperson Paul gave excellent explanation throughout our experience. Let us take time to think our options through.

Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions.
When choosing my sofa, they talked me through all my options and made sure I understood everything. Would highly recommend, thank you so much Deborah.

We recently visited DFS to look for a new sofa, and the service we received was excellent. The gentleman who helped us was incredibly welcoming, friendly, and knowledgeable. He took the time to answer all of our questions without making us feel pressured, and he made the whole experience relaxed and enjoyable. His professionalism and helpful attitude made choosing our sofa much easier. Thank you for such fantastic customer service—we really appreciated it and would happily recommend DFS to others.

We experienced a quick and friendly service whilst purchasing one of your products today in store.
We were well informed on packages we could purchase alongside the furniture as well as given a fair understanding on costs with and without.
Would highly recommend anyone to visit your store if in need of one of your products.

Mark was extremely helpful and patient. Took time to explain everything about the items , choices and care.

Helpful staff, speedy service