DFS Furniture - Barnstaple Reviews 

2,155
•
TrustScore 5 out of 5

4.9

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more

Company replied

Rated 5 out of 5 stars

Kieron is a fantastic salesperson who has great knowledge and attention to detail. He answered all our questions, was attentive and personable without being pushy. Brilliant service - and the reaso... See more

Company replied

Rated 5 out of 5 stars

We went to dfs in Barnstaple and found the whole experience very relaxed. Time to look around and very helpful assistances . Very polite and conscientious

Company replied

Rated 5 out of 5 stars

Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Furniture Accessories
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Sofa Store
  7. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom

  • 0333 999 9528

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,155)

95,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thumbs up from me.

They didn't do anything wrong , polite and helpful .

6 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Two very nice sales men who between…

Two very nice sales men who between them answered all the questions I had about the products I was interested in.
I've been in and put of the store for approx 12 months trying to decide upon the right sofas for me.
Their approach was pleasant without being pushy. This would have it me right off.
The environment of the store was clean and tidy , which made the experience relaxing and made me want to stay and try the products without being pressured.

12 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Relaxed supportive environment

Relaxed supportive environment.
Honesty and detail of our intended purchase, and verification of correct appropriate modules.

12 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Kieran was very helpful

Kieran was very helpful, great customer service

11 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We went to dfs in Barnstaple and found…

We went to dfs in Barnstaple and found the whole experience very relaxed. Time to look around and very helpful assistances . Very polite and conscientious

11 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Jim was patient with great expertise and explained everything and despite how late it was, took as much time as we needed

10 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Kieron is a fantastic salesperson who…

Kieron is a fantastic salesperson who has great knowledge and attention to detail. He answered all our questions, was attentive and personable without being pushy.
Brilliant service - and the reason we chose DFS.

10 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Jim was excellent

Sat with Jim, he went through all of the options and was happy to listen to my needs and completed the order as I would expect. Thank you Jim.

5 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Barnstaple staff were very friendly and…

Barnstaple staff were very friendly and non pushy and were amazing.

Jim was very very patient with us and honest.

Amazing credit to the DFS brand at Barnstaple

4 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jim was great

Jim was great, talked us through it all. Helped with exactly what we wanted.

3 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy. Got exactly what I wanted with some great delivery advice thrown in.

3 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, talked me through everything thoroughly, very knowledgeable, recommended 👍

2 October 2026
DFS Furniture - Barnstaple logo

Reply from DFS Furniture - Barnstaple

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

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