Citalia Holidays Reviews 

Exceptional efficient service from Louise. She replies promptly and strives to find a holiday that meets requirements keeping you updated at all times.
Thank you.

This review is about the booking process with Citalia. A planned trip to Venice took some juggling with dates, flights and hotel availability. Karen from Citalia was so helpful, friendly and patient. Our planned trip to Venice at the hotel and room of our choice, date and flight are now booked.

We phoned early morning to book directly rather than on line or through an agent. The entire experience was made very easy by Linda Kula.
We cannot fault the process or professionalism.

Very helpful and friendly

Used Citalia in the past on many occasions, professional, helpful and polite.

Lucy is the best tour consultant I have ever dealt with. Helpful, supportive and caring she helped us plan our trip. She is also very conscientious and put up with my sense of humour ! However, as it is a very busy time of year for Citalia the occasional' t' was not crossed completely. To err is human. Would I use her again ? Definitely !

Citalia was the only site we found with the exact city combination already in a suggested package on the website - Florence, Rome and Naples.

Therefore, we called Citalia and spoke to Tasha who was brilliant. Tasha went through all the options including flights, internal rail journeys, hotel transfers and hotel options to provide us with a complete package.

I would certainly use Citalia again.

Many Thanks
Michael.

Artan gave us clear information about the flight and airport options as well as providing ideas on what to see in the location.

Booked previous year and booked again this year for Rome and Amalfi coast Very helpful 😀 staff
Great to be able to talk to knowledgeable staff
Would recommend

Was a lovely man booking my holiday. I explained it all to him & he was very helpful. We love Italy.....Having a car taking us to the Hotel & also back is a big help as I've got Arthritis. Booked Seats on the planes as well. This is the second holiday with Citalia. Hope its as good as the first one.....

Booking with Citalia was a straightforward and stress-free experience. Your representative was polite and helpful. It was a pleasure to arrange our holiday with her.

Citalia were fantastic from start to finish. From my initial enquiry, choosing my holiday, hotels, transfers, flights, everything. Anastasia handled everything for me and I couldn't be more thankful for all her assistance.

A real pleasure!

For our first time with Citalia holidays we were very impressed with the ease of choosing a special holiday and booking exactly what we wanted. Our travel expert was charming and extremely efficient. Looking forward to a wonderful holiday.

I can honetly say that booking this holiday was a joy

The Citalia operative was incredibly helpful and explained everything in a very clear and undersandable manner without being the least bit patronising

Artan was incredibly helpful. He listened to what we wanted to achieve with this special holiday and was very patient giving us different quotes to suit the different departure times. He had some great tips for our trip - thank you Artan - you are a credit to Citalia!

Tasha was very helpful with suggestions and advice which gave us confidence to go ahead and book our next holiday to Florence and Venice.

Everyone is so knowledgeable about Italy! They are able to advise, and support from an "idea", to a provisional plan, adapted to personal requests and then holiday quote. Once booked they are only a call away from reassurance and peace of mind. Only when you actually come home can you appreciate the true skill of Citalia! Never disappointed!

Linda was so helpful and came up with ideas I had not thought of for my trip to the Italian lakes.She also found me a great deal with complimentary half board.

Excellent booking experience from start to finish. Dream holiday booked from the comfort of my own home.
Personal travel advice given throughout which enhanced the experience. Lucia is a credit to Citalia.

Tasha really went the extra mile for a special occassion for us - and it's the second holiday we've booked with Sovereign. The first one was brilliant too! Highly recommend. :-)