Citalia Holidays Reviews 

The agent was excellent. He had first hand knowledge of the places that we wanted to visit and was able to recommend hotels which suited our needs. He advised on whether private transfers were necessary or not in each location. He arranged for flight and train times to suit our needs. Nothing was too much trouble.

Made a last minute booking as lost previous holiday due to Middle East conflict. Katie Barton, our contact within Citalia was great and went above and beyond to get this package over the line.
All was completed in a timely fashion and now we are receiving the paperwork to support.

Great customer service and support. Our travel consultant was very knowledgeable and helped us form a wonderful multi centre holiday.

Many Thanks Team Citalia. Our holiday to Lipari was booked via the very helpful & knowledgeable consultant Tony. We were looking for an off the beaten track location & with Tony’s assistance we’re now very much looking forward to 10 days of ‘Lipari living’ - Can’t wait !

Always helpful at suggestions on where to go and stay, the staff are helpful and polite, their knowledge on places to visit and see is outstanding, they are always available when you need to make any inquiries.

We have been clients of Citalia since our honeymoon trip to Lake Como in 2012. Helen Lippe has always looked after us and treats us as individuals this year she helped us with visiting part of Italy we haven't visited before and we are sure that again the Hotels will be great and arrangements/transfers/trips will all be on time and enjoyable. We would recommend Citalia highly.

Lucy and Jimmy were both so very helpful in advising us how best to fit in all the locations we want to visit whilst in Siciliy for our Honeymoon this year. Such personable customer service. Efficient and clear. We haven't even been yet but already feel special with a lovely surprise Aperol spritz gift sent to us as a thank you. That really made our day :) We are so excited for our Honeymoon now especially as all of the stress and worry has been taken away knowing that we have Lucy there to contact should we need anything at all. Thank you so much Citalia!

Lucia was so helpful and knowledgeable about my choice of destination. She answered all my questions so as to not leave any doubts in my mind about booking with Citalia.

Artan was friendly, helpful, knowledgeable and efficient, made my booking experience easy. Would not hesitate to book with Artan again for a next Italy holiday.

The very nice lady was helpful and made he booking experience stress free. She explained everything, and nothing was to much trouble.

Great experience, Artan was wonderful great knowledge and tailored the holiday to our needs. Efficient booking process.

Helen was able to find the holiday we wanted with extra day, and the hotels we wanted. She prepared the quote quickly for us.

Our holiday planner listened to our requirements and quickly built a fantastic itinerary. Overall the planning and booking experience has been excellent.

Helpful, polite, gave great suggestions, always reliable, many thanks

Amazing friendly helpful agent

Really helpful, informative and honest booking experience. Very clear about what was included and more importantly, what they couldn't book for us - i.e specific excursions. Good local knowledge of the hotel and destination, local customs and taxes.

Tony was fabulous and very thorough when booking my holiday. I would definately book with them again

Exceptional efficient service from Louise. She replies promptly and strives to find a holiday that meets requirements keeping you updated at all times.
Thank you.

This review is about the booking process with Citalia. A planned trip to Venice took some juggling with dates, flights and hotel availability. Karen from Citalia was so helpful, friendly and patient. Our planned trip to Venice at the hotel and room of our choice, date and flight are now booked.

We phoned early morning to book directly rather than on line or through an agent. The entire experience was made very easy by Linda Kula.
We cannot fault the process or professionalism.