Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... See more
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With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Contact info
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, United Kingdom
- 01293 765055
- holidays@citalia.com
- www.citalia.com
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From the time the phone was answered by…
From the time the phone was answered by Richie the enquiry and booking process was informative and efficient . I feel that I was dealing with the experts in Italian holidays and I am looking forward to my trip .
Katie Barton our contact was…Brilliant
Katie Barton our contact was professional and nothing was too much trouble despite me asking numerous questions.
Lake Garda and Lake Como
Listened carefully to our preferred requirements and found the perfect locations and hotels for us in Lake Garda and Lake Como
I would like to thank Helen for all her…
I would like to thank Helen for all her help in ensuring my husband and I had our special holiday. The process was simple and fuss free. We are looking forward to a wonderful week in Puglia!
A pleasant experience made easy by Citalia's expertise.…
The booking experience was easy and pleasant. Special thanks must go to Helen for her kind, helpful and friendly manner sorting out the holiday. She was on the end of the phone (or rang me back quickly) to answer any questions. I'm sure we will be using Citalia again!!
Friendly, efficient and professional advice
The colleague i spoke with was professional, friendly, energetically sought information for me and found the accommodation and arrangements we were looking for. Happy all round.
The service provided was excellent
The service provided was excellent. All questions answered promptly and efficiently. Extremely professional, helpful and friendly assistance given throughout. Without hesitation I would highly recommend Citalia.
Katie was very helpful and listened to…
Katie was very helpful and listened to my specific requests in planning my stay at hotel in Cefalù .
Very courteous and helpful
Very helpful and considerate advisor …
Ritchie was extremely helpful but also patient as my husband was just undergoing surgery. He is very professional but not too pushy. I appreciated that at a difficult time, he also made it very straightforward and included all our requirements. Bev
Wow !! What a fantastic tour operator !!
Wow !! What a fantastic tour operator !!
Booked through them on the recommendation of a friend. I must say they are absolutely first rate !!
Got to stay in a top notch hotel in the centre of Rome, right near the Parliament Building. Lots of little eating places, nearby. The food was great !
I would thoroughly recommend booking through Citalia - I can't praise them highly enough!
They thoroughly deserve TWENTY stars !!
Thank you for all your help and recommendations.

Reply from Citalia Holidays
After several changes I had to make on…
After several changes I had to make on my holiday schedule, including date and duration details, I have booked my holiday. The Citalia team have been very helpful and supportive to provide me a two city holiday with nothing but courtesy and professional service. Thank you for all your help.
Knowledgeable pleasant agent who seemed…
Knowledgeable pleasant agent who seemed to know her stuff. Gave options and suggestions. Very pleased with the trip we decided on.
Booking a trip on one of the Italian lakes.
Very helpful suggestions and comments from the (knowledgeable and patient) agent which helped us to finally make a booking.
Claire is the “Best”!
Claire is the “Best”!! We've booked with Citalia for years and are well looked after, with every comfort cared for. In our sixties, we avoid early mornings and late flights. Organizing cars and especially the hotels — hidden gems I hesitate to share — is seamless. I give them 100%.
Really helpful and professional staff
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