Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape
ST13 5RJ, Staffordshire, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional from start to finish. The attention to detail second to none. Fully informed of delivery and installation dates and exceeded all expectations.
Mara Breeze home is an excellent addition to our garden and will be used for years to come .

Reply from Breeze House
The team from Breeze House arrived on time and were extremely polite and friendly. The set about putting the house together very quickly and then explained the after care very well before handing over the owners pack and leaving. I am delighted with our Breeze House.

Reply from Breeze House
Really happy with the Savannah House. Great quality and very efficiently installed. Looking forward to a warm summer enjoying the summer house and garden.

Reply from Breeze House
Absolutely love our little garden building beautiful thatched roof, fantastic quality interior looks stunning led lights and heater for the colder months. I chose to have the lighter interior on the roof which really elevates it with the lights. From beginning to ordering to date of fitting this company is so professional. The fitters were exceptional so polite and helpful constructed within a couple of hours and went through everything every detail with us. Highly recommend . Thanks we love our little slice of paradise in our garden.

Reply from Breeze House
From our first contact to completion (we had a roof replacement with new thatch), customer service was excellent. The two guys who attended our Breeze House to do the fitting were very friendly, helpful and professional. The staff I dealt with in the office were excellent also, I cannot fault the service or quality or products in any way. I would recommend Breeze House to anyone

Reply from Breeze House
From the start to completion the Breezehouse people have been excellent. We cannot find fault with either product or customer service.
We saw the garden building at the Chelsea flower show where we sat in the Mara and realised how comfortable and well appointed for family and friends sharing drinks &food. Jeff the salesman was not pushy but very helpful and patient of our endless questions. The installation guys arrived on time were very polite and super mindful of protecting our existing planting. Thank you Sam&Alex you are a professional and efficient team.

Reply from Breeze House
Bit of an impulse purchase after seeing one at a garden centre. Product is amazing, good construction and way better than others on the market. The chaps who came to install it were amazing, 33°C, baking sun and they just kept going. They refused to leave until the job was done. Proper heroes! Office staff were very friendly and knowledgeable and called the following day to check how the installation had gone. I would have given 5 stars if there hadn’t been the slight issue of being told we had finance secured only to discover they had split with their finance company and no longer offered it, which lead to a last minute scramble to find a way to pay in a reduced time scale.

Reply from Breeze House
An amazing product and very professional, friendly and helpful staff. We bought a Mara Breeze House after seeing it at the Grand Design Show at the Excel in London. We immediately fell in love with it and the staff member at the show was great. We arranged to have it delivered the day after we returned from holiday and the installation team, Aaron and Keith arrived promptly at 07.45. It was a very hot day but they wasted no time in erecting our wonderful mini house. It’s beautiful quality and we love having lunch, drinks and dinner in our little oasis. We have sent photos of it to all our friends all over the country and everyone has been impressed. You will never regret buying a Breeze House.

Reply from Breeze House
Fantastic experience from start to finish
Staff at HQ extremely helpful, also at Millets Farm showroom, then the fitters as well, very very highly recommended indeed.

Reply from Breeze House
Right from the sales process, Breeze House made the whole experience very easy. Yesterday a top quality product was built in our garden by a superb team. They arrived on time and built the breeze house in 3 hours with no fuss or any issues.

Reply from Breeze House
We have just had a savannah breeze house installed and could not be more pleased with it. How nice and refreshing to deal with a company that delivers what they say they will. Installed within 2 hours of arrival, amazing how efficient Aaron and Sam are at their job. Many thanks again. Andy & Stef.

Reply from Breeze House

Reply from Breeze House
Absolutely fantastic, arrived on time , very organised, worked continuously to a high standard exsplaing anything I wanted to know, the finished breezehouse is so lovely I couldn't have asked for more
Thankyou everyone.

Reply from Breeze House
This was a very impulsive purchase after a visit to the ideal home show and falling in love with the Breeze House. The sales process was extremely no pressure and pleasurable at all stages.
Communication has been excellent throughout. The installation team of Gus and Sam was second to none. They were polite, professional and efficient. Explaining all functions to as along the way with a final handover at the end. We are delighted.

Reply from Breeze House
Nothing was too much trouble from our initial enquiry to eventual delivery of our Savannah Breeze House. We experienced first class customer service from David and Joy at Paradise Park, from Amber at HQ, and especially from Mark and Darren who installed our Breeze House and who, despite the unseasonal weather, smiled throughout - very impressive considering they left Leek at 3.30am to drive to the South Coast!
The follow up call from Amber was a nice touch and shows that the company places the customer at the forefront of their operations.
All our interactions with the staff were positive and they are a credit to the company.
We look forward to making happy memories in our Breeze House.
I have no hesitation in recommending Breeze House.

Reply from Breeze House
The installers were fantastic, polite and very professional. The house looks great in our garden; a very stylish addition, impressing all who view it.

Reply from Breeze House
We are absolutely delighted with our new Savannah Breeze House and the whole experience from start to finish has been outstanding.
We first discovered Breeze House at the Ideal Home Exhibition, where we met the salesperson who took the time to answer all our questions. They were incredibly helpful, knowledgeable and patient, never making us feel pressured and helping us choose the right option for our garden.
Once we placed our order, the follow-up from the Breeze House team was excellent. Communication was prompt, clear and efficient throughout, keeping us informed at every stage and making the whole process smooth and stress-free.
The installation team were equally impressive. They arrived on time, were friendly, polite and highly professional, and clearly took great pride in their work. The installation was carried out efficiently and to a very high standard, leaving everything tidy and ensuring we were completely happy with the finished result.
The Savannah Breeze House has exceeded our expectations and has already become a fantastic addition to our garden. We would not hesitate to recommend Breeze House to anyone considering one of their products. A truly first-class customer experience from initial enquiry through to installation.

Reply from Breeze House
Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in their work. Knew exactly what they were doing and did a first-class job. Many thanks and highly recommended.

Reply from Breeze House
From the relaxed sale, through the customer service teams helping with questions and changes we wanted and right through to the friendly, helpful installation team, Breeze House have been a pleasure to deal with. The “hut” we now have in our garden is perfect for summer evenings and alfresco breakfasts.

Reply from Breeze House
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.