The M6 Bed Warehouse Reviews 165

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and non-pushy approach, making the selection process pleasant and informative. People are very satisfied with the products, often highlighting the quality and comfort of their purchases. The service, from in-store assistance to delivery and installation, is frequently described as exceptional, efficient, and professional. The delivery service is particularly commended for its speed, punctuality, and the politeness of the delivery teams, who often go above and beyond by assembling beds and removing old mattresses and packaging. While most orders proceed smoothly, some customers experienced minor issues with order details, though these were generally resolved to their satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Product

Users describe positive interactions with the product. Customers are consistently happy with the quality and... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and professionalism of the... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers mention their order numbers, indicating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more

Rated 5 out of 5 stars

Extremely helpful in the showroom, no pressure to buy & plenty of time given to make decisions. Time scale was spot on. On the day of delivery the personnel went over & beyond installing the bed. Bo... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Decided we needed a new bed mattress so…

Decided we needed a new bed mattress so went to our local M6 Bed Warehouse, Northwich. Very warmly greeted by Reece, Louis & Michelle. I had a mattress in mind but with so much choice found it difficult. Those staff couldn't have been more helpful & let me lie on a good number of them to get a feel of what may be right for me. Not pushy at all, but there when i needed them to answer my questions. They will assist you within your budget & give helpful advice. So ordered the best within my budget. Michelle rang to advise of delivery time & 2 smashing lads, Dan & Tom delivered my brand new mattress & took away the packaging & my old mattress. They delivered with such care. A most pleasurable experience from start to finish. A very customer focused company, delighted. My thanks to you all.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Best Bed Warehouse in Cheshire!

We only went down expecting to buy a mattress but Brandon was so brilliant that we ended up buying a whole bed (Order Number: 88431), which we are exceptionally happy with. He knew everything about what I wanted and I didn’t feel pressured into having to buy anything. It was such a pleasurable experience.

We are now awaiting the arrival of our brand-new bed with our old one being taken away, which is again is fantastic! Well done Brandon and M6 Bed Warehouse🏆.It’s a shame you don’t sell sofas!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent store and staff

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to our needs.
She was never “pushy” but genuinely helpful, leaving us to discuss our options yet remaining nearby to give any further help.
I believe her name was Michelle and we would not hesitate to recommend both the store and the helpful staff there.
We feel happy with our final choice of bed and went ahead with a purchase ( ORDER NUMBER 88482)

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding

Absolutely outstanding.
I ordered (88434) 2 single beds and two mattresses at 06:30 am on website. They arrived the following day as advertised, as planned and in perfect condition. Exceptional servive and professionalism. Thank you, M6Beds.
Paul Cliff

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Order 88454

Order Number 88454
This is the 4th Bed I’ve bought from the M6 bed warehouse. All the beds have been brilliant. Bought a new double today. Brandon was really helpful with advice and no pressure whatsoever. Highly recommend this company

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent beds and service

First time I have been to the warehouse which was really well layed out.

Was met and looked after by Brandon who was extremely informative. He was really accommodating to questions and tailored the beds to our needs .

He is an absolute asset to the company.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, really helpfull staff. Sorted mattress on the day, in stock and able to take away with me. Great price, great mattress. Thank you!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service from start to finish. Staff were very friendly and helpful.We were promised delivery between two and four weeks, it came in just two. We were contacted to arrange a date, we got a call the day before and delivery was spot on. Bed was taken upstairs and assembled in no time. Excellent service I would highly recommend this company.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

So glad we found this place

So glad we found this place. From walking through the door to the mattress going on the bed it was 1st class. We'd been to other big name bed shops and come away needing to lie down in a darkened room (without a mattress), it was so difficult to assess what we needed. Michelle made it so easy, giving straightforward information when needed and leaving us to look and try in peace. We got a great deal and spent far less time and money than we expected. The delivery guys were really efficient, on time, put the mattress on the bed and took away the old one, all free of charge. Thoroughly recommend M6 beds Northwich.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

O/N 87793 Mattress Purchase

O/N 87793
I knew the kind of good quality mattress I wanted and Brandon was extremely helpful in my purchase. As M6 Beds in Northwich are holding my mattress until 20/5 I have had to phone them a few times since and the colleagues have always responded in a most helpful and friendly manner. I still need to order a new divan but will definitely return to M6 Beds

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent delivery team

Excellent customer service from the delivery team today. They were friendly and courteous, put the beds together quickly and left with all the packaging. They used shoe covers without being asked and were very careful around furniture/walls etc. We didn’t have to lift a finger! Couldn’t fault them.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Lovely relaxing store with no pressure from the staff. Brandon very helpful making suggestions to things we hadn't thought of which made our purchase easier. Would recommend a visit to anyone thinking of buying a new bed or a new mattress.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant place

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and how to help Paul and Tom, the 2 delivery guys out. They were fantastic as well, and also full of knowledge. Couldnt be happier with the whole experience. Thank you

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Order number 87155

Order number 87155
Date of purchase 18.04.26
We visited the Alsager warehouse and the lady who showed us around was so helpful. She was kind and friendly to us as my husband is disabled so it's always a bit difficult ! We'll she made it a whole heap easier and can't thanks her enough.
The mattress was delivered today as arranged . The 2 delivery men were friendly and got the old mattress out new one in and no bother. All done in no time. I'd recommend this store to anybody and thanks so much .

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Brandon explained all about the bed and…

Brandon explained all about the bed and mattress before our purchase and how long it would take to be delivered. They delivered well before that date having first phoned us to ask what day would be best for us. The delivery guy’s Paul and ??? We’re on time and very courteous and had the bed installed and the old bed removed in no time at all. Fantastic service and would highly recommend M6 Beds.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service without pushy sales techniques.

Order no.88156
Received a friendly welcome but allowed to browse at leisure. Excellent advice when we asked about various styles and functions. Reece and his colleagues couldn’t have been more helpful. Total transparency re costs and we added an installation and take away service to our order. Now looking forward to the arrival of our new king size bed.

18 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look