Vickery Estate Agents Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making every interaction pleasant and supportive. The service provided is frequently described as outstanding, with many appreciating the proactive approach and dedication to guiding them through complex processes. People particularly highlight the exceptional communication, noting they were kept fully informed at every stage with timely updates and quick responses to inquiries. Many also commend the team for going above and beyond, offering crucial support and advice even when facing external challenges.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as professional, supportive,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and guidance... See more

Response time

Consumers consistently report positive experiences with response times, highlighting quick and efficient... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied

Rated 5 out of 5 stars

Toby @ Vickery estate agents in Camberley helped us secure a rental house very quickly as we only had 10 days before completing on our house sale, he guided us throughout the process which was so hel... See more

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(759)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

New house

Great estate agents, every worker has helped us with any questions or problems we had delivering a smooth operation. Thanks for everything you did, would recommend to everyone.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Great estate agents

Great estate agents, every person who works in fleet Vickery's has been so helpful. The communication has been so good, i can not thank them enough

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Peace of mind.

From initial contact to completion the service was first class, completely joined up and coordinated. If you want peace of mind, this is the company to choose. They followed through on promises, their communication was excellent, especially Toby, and the whole process was not at all stressful. I would highly recommend Vickery Estate Agents.

25 June 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mrs Kennedy,

Thank you for taking the time to leave such a fantastic five star review for myself and the West End Office! It was a pleasure to act for you and I'm glad we were able to make the process as stress free as possible.

I wish you all the best in your future endeavors.

Kind regards,

Toby Williams - Client Manager

Rated 5 out of 5 stars

Really impressive bunch at Vickery…

Really impressive bunch at Vickery Lightwater. I just bought my first home with them and Richard, Toby and Ollie couldn’t have been more helpful. Regular phone calls to keep me updated and happy to answer any questions I had. I hope to not move from my new home any time soon, but when I do I will be going to Vickery Lightwater to sell it. Thanks for all your help!

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Sale of property

We were very satisfied with the service provided to us by Vickery Estate Agents. They were helpful, courteous and efficient and kept us well informed regarding each stage of the sale of our property. We are happy to recommend them.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Service & Friendly Team

From the outset Edward, Matthew and the team were always so professional, polite and positive! Super proactive and kept the momentum of the sale going. Great service and would highly recommend.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

We chose Vickery and Co to sell my late parents’ property in late November 2023.
I was very pleased indeed with the quality of service we received from the Camberley manager, Edward Whitaker and the team throughout the 6 month process.
The professionalism was excellent and never wavered. Communication from Edward and his colleagues was always prompt, courteous, regular, helpful, relevant, friendly and efficient.
The competence of Edward and his team was impressive from start to finish, through the ups of the downs of the process. They really know the housing market well and have so much experience. I was grateful for much helpful advice.
I felt sure throughout that I had made the right choice of estate agency and am very grateful indeed to Edward and his colleagues.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

A year on the market and 3 different…

A year on the market and 3 different estate agents before we found Vickerys but we finally got it sold thanks to Matt! Weekly communication and no false promises. Within a month of being on the market we had an offer and then it was plain sailing from there. We can't thank Matt at vickerys enough for getting it done. Though we are moving out of Surrey I will still highly recommend to friends and family. A heartfelt thank you

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Sarah was professional and courteous

Sarah was professional and courteous, and put us at ease instantly with her friendly manner. She answered any questions we had, and gave us time and space to inspect the property, not rushing us at any stage. She made the viewing completely stress free, likewise with the next steps in the moving in process.

A pleasure to deal with.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Vickery helped me get on the property ladder - Again!

Vickery have been instrumental in helping me market and sell my flat. Funny enough, I had actually viewed and purchased this flat through them six years ago, and it was my first proper home after moving out. After such a positive experience last time, I thought they would be more than ideal to help me in my next move – and I was not disappointed. A big thanks to the professionalism of Jordan Richards and Sarah Morris, both of whom made the experience a pleasure. They really went above and beyond to look after me, and communicate strongly throughout the whole process. Also a big thanks to Joe, Ruben and George who all helped with viewings and arrangements throughout the process. I would recommend Vickery to anyone looking to buy or sell their home. The team are caring, considerate and highly professional – you won’t be disappointed.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Matt and all the team at Vickery have…

Matt and all the team at Vickery have done a fantastic job with our house sale in Camberley. Thank you so much for all your hard work from take on to completion. Can’t recommend them highly enough!
The Edges

13 May 2024
Unprompted review
Rated 5 out of 5 stars

We have recently purchased a home…

We have recently purchased a home through Vickery and we have dealt closely with Matthew - our experience has been great and Matt has been so approachable and always kept us in the loop regardless the time of day. He is very conscientious and caring, he has always been on hand every stage of the buying process and always happy to help. We would recommended Vickery to anyone.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Proactive and great to deal with

We were very happy with the service we had from Vickery when selling our property in Frimley. Edward was proactive in his approach from the offset which was key, during a difficult market, to us getting a fair price for our home. The rest of the team including Lewis and Joe were equally as helpful throughout.

Thanks to all at Vickery for helping us move on to the next phase of our life.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

highly recommended

The friendly team made the process very straight forward even with my credit history. Helped every step of the to ensure everything was ready for when I moved in

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Agent

We had weekly contact from Richard at Vickerys updating us step by step on the progress of our purchase. Richard was extremely personable, knowledgeable and professional we would not hesitate to recommend Vickery and Co to our family and friends. We have bought and sold numerous properties over the years and no agent has matched Vickery & Co.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

House sale

Thanks very much to Edward and Evie at the Frimley office for completing my sale in challenging market conditions. Good early discussions supported a realistic marketing price and strategy with excellent levels of contact and updates provided during the marketing process and more importantly right through to completion. Thank you both.

25 March 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mr Johnson,

Thank you for taking the time to leave this brilliant five star review for myself and Evie! It has been a pleasure to have acted for you and I am very pleased to hear you have been happy with the levels of contact and marketing strategies provided to yourself.

We wish you all the very best in the future!

Kind regards,

Edward Whitaker - Manager

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