Finally secured our move in December 2025 after a drawn out process, which Hardisty managed throughout. Lehila Owen kept the chain active when our buyer pulled out, enabling us to find a new buyer a... See more
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My experience was very smooth. Jack was great in getting a sale sorted and then Roxy in particular was very communicative and helpful!
I have just purchased my first property through Hardisty, and the service was excellent. From my first viewing to collecting the keys, the process was efficient, and I always felt supported, which, as a first-time buyer, was incredibly helpful.
A particular shoutout to Roxy, she consistently kept me updated on how the purchase was progressing and was very approachable when answering my many questions.

Reply from Hardisty Estate Agents
Roxanne was really efficient, helpful and proactive. She made the buying process very straightforward. Thank you to her and Luke for their help.

Reply from Hardisty Estate Agents
I had a very disappointing experience with the mortgage adviser, Mark James, despite the estate agent Hardisty being excellent throughout.
Hardisty were professional, helpful, and made the property side of things smooth and stress-free. Unfortunately, the same cannot be said for the mortgage adviser.
Mark James came across as unprofessional and felt pressured by him , particularly when trying to push a life insurance policy that I decided to take out with another provider . When I declined the policy he sourced, his attitude changed noticeably. He made inappropriate comments such as “you’ve wasted my time” and “now I won’t get paid,” which I found both rude and unacceptable.
I would happily recommend Hardisty as an estate agent, but based on my experience, I would strongly advise caution when dealing with their in-house mortgage adviser.

Reply from Hardisty Estate Agents
I have used Hardistys both for previous property sales and lets. They have always provided a great professional service. We have just sold a property in Horsforth (after 2 previous buyers pulled out). I would like to especially thank Luke who has worked extremely hard for us from day one. Thank you.....and also Roxy who has kept us up to date with progression of sale without us having to chase. Communication and updates are key for sellers as it can be an incredibly stressful process and Hardisty have been great at this as well as the overall property sale service they provide.

Reply from Hardisty Estate Agents
We had tried to sell our property with a national chain agency for over a year with no success. We had a complicated situation and needed to sell from a distance, working remotely with our letting agents, builders, surveyors, solicitors, and the sales agency. We were jaded, tired, stressed and not enjoying the process at all. Then we tried Hardisty. It was a night and day experience. The team were kind, professional, responsive and proactive — all the things we had been missing. We were assigned to Roxanne Lilley — Roxy to her clients — through one failed sale and one successful one, and throughout both experiences she made it easier. We cannot recommend Roxy and Hardisty enough. If you have a property to sell, or are looking to buy in North or West Yorkshire, look at what Hardisty have to offer — they work hard, have your best interests at heart and make whatever the process is a better experience. We will be forever grateful.

Reply from Hardisty Estate Agents
House went on sale with Hardisty in January, over the process this was all very smooth, Ben and the team at the Horsforth Branch communicated well with us throughout the time the property was on the market and always positive, we had lots of viewing and had a buyer by end of March.
Thanks again Ben!

Reply from Hardisty Estate Agents
Communication very good ,professional and organised all the way to completion , would definitely use Hardusty again.

Reply from Hardisty Estate Agents
After what was a rather lengthy and drawn out process, we finally completed our Sale in March. Throughout the journey Roxy Lilley was first class, always available, attentive to try and assist where possible and effective to answer questions and share information where necessary. Thanks for all your help Roxy and it genuinely was a pleasure dealing with you. Simon

Reply from Hardisty Estate Agents
Roxy did a great job helping me sell my house in Leeds.
Communication was consistent throughout, and she kept me updated at each stage. She handled negotiations professionally, making the process feel straightforward and well managed.
I’d happily recommend Roxy to anyone looking to sell in Leeds.

Reply from Hardisty Estate Agents
Katie Smith was excellent and gave us a very good viewing experience. Thank you.

Reply from Hardisty Estate Agents
Hardisty Estate Agents Horsforth were brilliant at communicating and organising the house sale, offer negotiation and viewing. Roxy was really helpful in guiding me through the process, and keeping me and my solicitor updated throughout the sale. It was really easy to pick up my keys, and I appreciated the email/phone updates towards the end of the sale, particularly as a first time buyer.

Reply from Hardisty Estate Agents
Thanks to Roxy and the team for a straightforward sale process. Roxy was always quick to respond and available for any questions along with chasing the buyer/solicitors as needed to keep things progressing. Thanks

Reply from Hardisty Estate Agents
I have been pleased with my interactions with Hardisty during a recent property purchase. In particular, Roxy Lilley made the process as smooth as possible with efficient and friendly communication throughout.

Reply from Hardisty Estate Agents
Having previously tried to sell my house unsuccessfully with another agent, Hardisty were there to help. Their enthusiasm, professionalism and experience really shone through. Massive thanks to Jack & Roxy for making the sale happen. Would have no hesitations in recommending.

Reply from Hardisty Estate Agents
Jack was a great Sales Negotiator - responsive and honest, and led to a quick acceptance of an offer and a huge weight off our shoulders.

Reply from Hardisty Estate Agents
The whole process has been smooth and great communication throughout

Reply from Hardisty Estate Agents
Great experience working with Ben. He was friendly, professional, and made the viewing straightforward. His communication was timely, and he clearly guided me on the next steps, which had made the initial process much easier. Thank you, Ben.

Reply from Hardisty Estate Agents
Very happy with the level of communication and all the staff were very friendly and helpful.

Reply from Hardisty Estate Agents
Very easy to deal with. Jack Barry very helpful and very informative

Reply from Hardisty Estate Agents
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