The Online Letting Agents Ltd Reviews 1,260

The service was very professional. Always someone to answer questions and rang back when they said they would. I would definitely use again.
The only thing that I wouldn't recommend was the company that they use to do EPC checks. However, when I requested my money back for this service it was returned within the day, along with an apology. As already said very professional.

I have had a few letting agents over the years and finally I have found one who is totally on the ball. After a call with Eleanor it was like a dream, Transfered from another agent in 4 days smooth as silk, Everything answered super quick. Eleanor in my opinion is better than 5 star. All the team I have dealt with so far seem to be super focused, So my advice to you is dont delay Join Today

Very simple and easy process from start to finish

Friendly, efficient service as always!

I would highly recommend The Online Letting Agency to other landlords.

Very prompt and knowledgeable replies to my many emails

I have been using the Online Letting Agency for many years now and, without fail, they have been professional, knowledgeable, efficient and friendly. I would recommend them to anyone needing help in renting out a property.

Every question answered. Very efficient. Very polite

Very professional and helpful. I was assisted from start to finish, and I highly recommend them.

We have worked with the online letting agents ltd team for a few years now. They are amazing and we could not let our properties without them! Thank you team for everything

Cheryl and team absolutely fantastic. Would 100% recommend to anyone and everyone!

Excellent service, let house within a week. Thank you

I have used the online letting agents many times. Always found them to be very polite, professional, helpful and prompt at dealing with matters. Highly recommended. Excellent.

Prompt, unfussy, efficient and helpful service.

This was my first time advertising a property through The Online Lettings Agents. I am pleased that I made the switch and will most certainly be using them again for each property that becomes available.
I found the whole procedure straightforward, from uploading the property details through dealing with staff to make changes to the advert and discussing matters arising as the marketing continued.
Highly recommended.

I have been using the TOLA to find tenants for a number of years and couldn't rate them more highly - I have also used the other online letting agency which seems to be the dominant one in the market but it's nowhere near as good. Cheryl who looked after my account  this time, was fantastic - knowledgeable, efficient and responsive but I've dealt with other members of staff in the past - Eleanor in particular - and they have always been brilliant. The only glitch was a few years ago when I asked them to renew my EPC after I had every Victorian sash window replaced by a double glazed one and got a worse EPC than before! . It turned out, according to the tenants, that the inspector was allergic to cats, initially refused to come in and left after a couple of minutes. I complained to TOLA but to no avail!

The Online Letting Agents have been exceptional. It was my first time renting out my property two years ago and they have helped me through the whole process from advertising through to inventory check in/out. They have a very simple, easy to use system whereby you can do the whole process by yourself or have it part managed or fully managed by them. They have a great team that offer excellent advice, are always available to help and resolve any issues, very friendly and go out of their way to support you. Great value for money. I’m very happy to continue to use their service!

As always very professional and quick service. The whole team are responsive and helpful. The range of services and support is excellent and always happy to help. Thank you team

I am absolutely delighted with the service provided by The Online Letting Agents. They are super-efficient and excellent value for money compared to high street agents. I would not hesitate to use them again going forward. Best agents ever in my opinion!

It’s simple and easy to upload your property details and photos, they deal with everything promptly and are almost always available to speak with someone direct when you call them.
They advertise immediately and within 48 hours we had over 20 applicants, the property was let within the week.

Excellent service thank you