Vickery Estate Agents Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and always available to help with any questions or concerns, providing exceptional guidance and reassurance throughout the process. The service is frequently described as outstanding, with people appreciating the efficiency, constant communication, and dedication to keeping them informed at every stage of their sale or purchase. Reviewers highlight the excellent customer service, noting that the team goes above and beyond to support them, even when facing challenges or delays. People also appreciate the prompt response times and the seamless experience, especially when opting for the all-in-one package that integrates legal services. The team's proactive approach in generating viewings and pushing transactions forward, even with uncooperative parties in the chain, is frequently commended.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the team's professionalism,... See more

Service

People report positive experiences with service, often describing it as professional, supportive, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fantastic communication and a smooth... See more

Response time

Customers consistently note positive experiences with response time, highlighting quick and efficient... See more

Customer communications

Consumers find contact to be positive, with many reviewers impressed by the professionalism, diligence, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the Vickery branch in Camberley to sell my parents property. The service was professional throughout and I was kept informed at every stage. After the first sale fell through due to a break in... See more

Rated 5 out of 5 stars

Vickery in Lightwater provided a professional service from Day 1 when we first met. We were kept informed of every viewing, received feedback and held timely reviews with Richard on progress. Once... See more

Rated 5 out of 5 stars

From start to finish, the team at Vickery in Fleet went above and beyond to support us through both the sale of our old home and the purchase of our new one. Jordan and Sarah were exceptional - friend... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service and support from Vickery! Edward on the estate agent side and Vidya and Lorraine on the solicitor side have provided an outstanding service. Wouldn’t use any other company... See more

Company replied


Company details

  1. Real Estate Agency

Information provided by various external sources

Vickery and Company are leading Letting and Estate Agents in Camberley, Farnborough, Fleet, Frimley, Lightwater, Westend, and Bagshot. Visit our website today to book a free market appraisal


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(759)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

We were extremely pleased that we chose…

We were extremely pleased that we chose Vickery to sell our house. Edward and Matthew were excellent at communicating with us throughout the entire process. The whole team were always very well informed, professional and positive. George B did a significant percentage of the viewings and was really good at liaising with us. We were selling at a difficult time and Edward was very supportive and an excellent negotiator. We are most grateful for all their help and have a much deeper appreciation of all the hard work that goes on behind the scenes to support vendors. Thank you!

30 August 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Dr Whiter,

Thank you for taking the time to leave this wonderful, five star review, following your experience when dealing with myself and the team, for the sale of your property.

It was a real pleasure to have been able to act for you both and that we were able to make the overall process as 'supporting' as possible for you both.

I wish you both the very best for the future and hope you enjoy your new home.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Good viewing experience

Sophie Riley of the Fleet office was pleasant and personable when showing us around a couple of properties in Farnborough. During the three times we met her, she was consistently pleasant and not overbearing. She enabled us to view the second property thoroughly without rushing us or pushing. Exactly what we needed in an estate agent.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Property Sale

From start to finish Lewis Careford and Matt Bozier were brilliant. They kept me informed every week until the property was sold, They were Highly motivated, professional and cared. They were a breath of fresh air. Well done Vickery. Would highly recommend them.

13 August 2024
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Steve Payne on…

I have been dealing with Steve Payne on our purchase. From the first phone call Steve has provided a great standard of service. He's been helpful, honest, and efficient throughout our experience to date. He's kept us updated and done everything he said he would. I would 100% recommend Vickery's as an agent based on my experience with Steve.

1 August 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Helena,

I am delighted to hear Steve has provided a five star standard of service to yourself so far, throughout the progression of your purchase and you would recommend us. Thank you for taking the time to leave this review.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

House Purchase

The service we received from Toby and his team was excellent from start to finish. He was professional, knowledgeable and very accommodating and kept us updated at every step and went above and beyond to iron out any problems that arose and did all he could to achieve a completion date at the earliest opportunity.

We would thoroughly recommend giving them a try.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

We've just exchanged on our first home…

We've just exchanged on our first home through Vickery's and we couldn't be happier with the process. Toby especially has helped make the process really quick, smooth and professional. I'd highly recommend Vickery's.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

It has been a pleasure working with…

It has been a pleasure working with Edward Whitaker, George Bainbridge, George, Matt, Lewis and everyone at Vickery Camberley. They made the selling of my house seamless and stress free. The whole process was so smooth and I was kept updated at all times. I can not fault the service I received and would highly recommend Edward and his team at Vickery Camberley.
A very big thank you to you all.

23 July 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Anne,

I am delighted to hear myself and the team have been able to provide a 'seamless and stress free' service when acting for you. We wish you all the very best to your new beginning and if we can be of any further assistance, please don't hesitate to get in contact.

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

Buying a new build property…

I thought buying a new build property would be stressful, but Steve & Scott from the Land & New Homes team, have done a great job providing regular updates & answering all my questions promptly. Nothing has been too much trouble. Would highly recommend.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Myself & Darcie couldn’t have had a better experience while using Vickery. The whole team kept us informed at all times. A particular shout out to George Bainbridge, he was absolutely superb. Any update he would call us, any silly questions he answered as quick as possible. Would highly recommend!

24 July 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear George,

Thank you for taking the time to leave George Bainbridge and the team this excellent review. I am pleased to hear George kept you informed at all times and you would highly recommend us.

Myself, George and the rest of the team wish you the very best in your new home!

Kind regards,

Edward Whitaker - Manager

Rated 5 out of 5 stars

It was a joy to deal with Vickery…

It was a joy to deal with Vickery Estates ( land & new homes) the team were Steve Payne, Scott Malloy & Launa. They were professional, courteous & friendly that made the purchase of my flat in Deepcut a pleasurable experience, their knowledge and expertise was very useful which made the process so much clearer & easier.

Carmelo Farruggio

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Sarah was a pleasure to work with during the letting process of our property keeping us informed at all times and working hard to secure tenants. Nothing was to much trouble for her. A very professional team and we would highly recommend Vickery Estate Agents.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Steve & Scott ,from Land & New Homes…

Steve & Scott ,from Land & New Homes Team, have been very helpful with our purchase. They have given us plenty of time and answered all questions that we had about the development. We would highly recommend.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good services

We had an absolutely wonderful experience working with Sarah Morris from Vickery and Company. From the very beginning, she was incredibly helpful, attentive, and professional. Her expertise and knowledge made the entire process of renting our beautiful new home smooth and stress-free.
Sarah went above and beyond to understand our needs and preferences, ensuring we found the perfect house. She was always available to answer our questions and provide valuable insights, making us feel confident and well-supported every step of the way.
We are so pleased with the exceptional service we received and couldn't be happier with our new home. We highly recommend
Sarah Morris and Vickery and Company to anyone looking for a reliable and dedicated estate agent. Thank you

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Professional and friendly. Quick to respond to queries, knowledgeable and wouldn't hesitate to recommend to others. With special thanks to Jordan and Sarah, who have both been brilliant throughout.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic agency

Sarah Morris and the team have been an absolute pleasure to deal with. Sarah in particular helped us get our offer expected. She has been nothing but amazing and professional.
Thank you Sarah!

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers . Robbers.
Avoid this people at any cost. They hide behind a company that does reference checks and literally steels your deposit money .
With dozens of real estate companies in the market , avoid this !!!

It's even worse when 24hrs later I am approved with the same document in another agency.
I know exactly the sheme that this company uses to Rob the deposit of several tenants fo the same house.
Algorithm? No....just an apprentice behind a computer with full acess to the tenants bank accounts!!!!
Is this legal ???

10 July 2024
Unprompted review
Vickery Estate Agents logo

Reply from Vickery Estate Agents

Dear Mr Leal

I'm sorry to hear you are not satisfied with the service recieved. All of our tenants go through an industry recognised referencing process, which they either pass or fail.

I have written to you today to confirm our position on this matter.

Kind Regards
Stuart Wright - Director

Rated 5 out of 5 stars

New property purchase

New property purchase
Excellent service from Vickery throughout the process, in particular from Steve and Lorna !!
No hesitation in recommending their services.

21 June 2024
Unprompted review

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