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RAC Mobile Mechanics Reviews 

40,054
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 22,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite, and professional staff who arrive promptly and clearly explain every step of the repair process. People also find the online booking system extremely simple and convenient, saving time compared to traditional garage visits. However, some people mentioned frustrating issues with unexpected booking cancellations and delayed arrivals from assigned mechanics. A few reviewers also experienced poor communication when trying to get updates or resolve complaints through customer service teams. Additionally, a small number of customers noted occasional follow-up problems or unexpected vehicle issues after the service was completed.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having mobile mechanics... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, noting that staff and mechanics were polite,... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that appointments are quick, simple, and... See more

User experience

Consumers find user experience to be positive, highlighting the convenience of having services done at home... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more

Rated 5 out of 5 stars

Our mechanic, Martin, rang the evening before to confirm his visit & also gave an eta. He was very focused, experienced and gave us the reassurance we needed that he could fix the problem to allow us... See more

Rated 5 out of 5 stars

Shout out for Matt, the agent who attended to my Lexus Hybrid at Leicester Forest East on Saturday afternoon. Whilst the overall wait was longer than I would have hoped for, but it was a Saturd... See more

Rated 5 out of 5 stars

My mechanic arrived at the time they said they would be there, they were friendly and discussed my issue. I had two new brake pads and a new wheel sensor fitted following a previous RAC diagnostic rep... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

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4.8

All reviews

(40,054)

21,442 reviews in the last 12 months

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Rated 5 out of 5 stars

Would commend

He was very polite and very helpful. He fixed my part at home and completed a full service all on the drive. 5 stars.

11 September 2026
Rated 5 out of 5 stars

Recommendation

Quick reliable service. RAC men were both polite and reassuring. A great service from beginning to end.

3 September 2026
Rated 5 out of 5 stars

Car battery replacement.

The RAC staff member was pleasant and unassuming. My car battery was replaced speedily and without any problems. The price quoted was very competitive and as my battery was flat, the RAC came to my house to replace.

12 September 2026
Rated 5 out of 5 stars

Arrived at time quoted, very efficient

Arrived at time quoted, very efficient job changing front discs and pads .Jack , the mechanic was very friendly and efficient. This is the 3rd time I’ve used RAC mobile mechanics and will definitely use again, would highly recommend.

12 September 2026
Rated 5 out of 5 stars

The mobile mechanic Phillip Francis was…

The mobile mechanic Phillip Francis was excellent from start to finish very polite informed me was on way when he arrived he got on with job did job filled in all paperwork went out of his way to go get wiper blades which weren’t on paperwork from office but was part of price excellent in all aspects a credit to RAC mobile mechanics

12 September 2026
Rated 1 out of 5 stars

Booked an Interim Service - disappointed to see a great service is not a great service

I recently learnt about the "come to your door" RAC interim or full service and thought it was a great idea because I didn't manage to book a service at a local garage and wanted it done as soon as possible over the weekend. Booked it online yesterday for them to come today on Saturday to do it. Now at 4pm I'm called by the mechanic to say he has too many jobs and can't make it. I can't blame the mechanic for having too much work or long jobs, but this is not a breakdown where I would expect delays due to mechanics attending emergencies. This is a booking I've made in advance where I've paid quite a lot of money and it'll be a hassle to get a refund. The RAC must then make clear this service they're offering is less reliable than a garage. If I book a service at a garage I would never expect them to call and say the service is off today.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

A Very Good Experience,

To be perfectly honest the Mechanic came to the door on arrival and introduced himself, Philip Francis, I asked if the car in a good position, gave him the keys and left him to work is magic, on completion he gave me a Run Down off all he had done on the service, and reading the the report confirms all he had told me. Yes the car seems much better for the service and I thank you for your professionalism,

12 September 2026
Rated 5 out of 5 stars

Hyundai Kona service

Billy (job code: 8557) has done my car service today. He has been so professional and done a really great job!!! He is so helpful and explained what is he doing whilst doing the service. He patiently answered and given clear explanation for all my questions and queries. He also suggested future optional repairs which are required.

To summarise, Billy has done great Job and definitely an asset for RAC!!

12 September 2026

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