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RAC Mobile Mechanics Reviews 

39,968
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 22,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite, and professional staff who arrive promptly and clearly explain every step of the repair process. People also find the online booking system extremely simple and convenient, saving time compared to traditional garage visits. However, some people mentioned frustrating issues with unexpected booking cancellations and delayed arrivals from assigned mechanics. A few reviewers also experienced poor communication when trying to get updates or resolve complaints through customer service teams. Additionally, a small number of customers noted occasional follow-up problems or unexpected vehicle issues after the service was completed.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having mobile mechanics... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, noting that staff and mechanics were polite,... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that appointments are quick, simple, and... See more

User experience

Consumers find user experience to be positive, highlighting the convenience of having services done at home... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more

Rated 5 out of 5 stars

Our mechanic, Martin, rang the evening before to confirm his visit & also gave an eta. He was very focused, experienced and gave us the reassurance we needed that he could fix the problem to allow us... See more

Rated 5 out of 5 stars

Shout out for Matt, the agent who attended to my Lexus Hybrid at Leicester Forest East on Saturday afternoon. Whilst the overall wait was longer than I would have hoped for, but it was a Saturd... See more

Rated 5 out of 5 stars

My mechanic arrived at the time they said they would be there, they were friendly and discussed my issue. I had two new brake pads and a new wheel sensor fitted following a previous RAC diagnostic rep... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

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4.8

All reviews

(39,968)

21,332 reviews in the last 12 months

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Rated 5 out of 5 stars

A very Pleasant experience

A very Pleasant experience, was well informed before , during and after the service. James the technician is very professional and has a great approachable personality . Will definitely be using your service again.

11 September 2026
Rated 5 out of 5 stars

Fantastic Mobile Service

Told me exactly what to expect from the start. Did a full diagnostic and explained every problem clearly, using language I could easily follow. Gave me all the available options so I could decide what suited me best. Honest, professional and reliable – I’d highly recommend them!

11 September 2026
Rated 4 out of 5 stars

Actually did what they said they would

Turned up on time, asked details regarding car park space etc. got the job completed in a timely fashion, was polite, answered questions I had with confidence and actually completed a job in the open where KwikFit couldn’t or wouldn’t do it inside- apparently my car was too big for their ramps so well done RAC

11 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

We’re delighted to hear that you were pleased with the service we provided and that our team was able to assist you efficiently, especially where others couldn't. Thank you for taking the time to leave such positive feedback. We appreciate your custom and will always be here if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Amazing service

Amazing service. Was very friendly and was explaining everything clearly. Also helped me understand and gave me recommendations according to the vehicle.

11 September 2026
Rated 5 out of 5 stars

Kept me updated and arrived on time

Kept me updated and arrived on time. Carried out the service with no problems. Briefed me of the work carried out with no problems found. A great idea service carried out at home.

8 September 2026
Rated 5 out of 5 stars

Connor B Did a great job

Connor B visited at 9am as agreed, was very professional and completed the full service in a timely manner. All finding were explained and I was shown the issues which allowed me to promptly get them addressed.

Will be using this service again, much easier than dropping it off at a garage and waiting about all day for a call.

11 September 2026
Rated 5 out of 5 stars

Mobile service

Agripino afonso was the man who serviced my car very good service also kept me up to date on things thank you in future i shall be using them as it's worth the money shall recommend to family and friends

11 September 2026

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