Car insurance renewed with RAC Online Plus. Able to easily select each of the required items, including breakdown cover to suit my requirements. Efficient and easy to navigate, with handy App also av... See more

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The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
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United Kingdom
- rac.co.uk/insurance
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Brilliant quote great service fab price
Loyalty is obviously a weakness.
Why is it that when I questioned my renewal quote and pointed out that there was no change in my circumstances and that I had not made a claim I was immediately quoted a lower premium.
Frankly it annoyed me that I had to haggle with you to get a more reasonable quote.
Loyalty is obviously seen as a weakness.
Friendly staff and work done on time.
The site was easy to use
The site was easy to use. It made taking out a policy as simple as it could be.
service was easy and quick
Great price and easy to use the app
Very competitive price
Very competitive price. Website easy to navigate and registering for an account super efficient! Thank you
It was quick and easy to purchase my…
It was quick and easy to purchase my car insurance online and at a competative price.
A very helpful and thorough telephone…
A very helpful and thorough telephone sales person who dealt with my insurance. All very professional. I felt valued as a customer.
A totally automatic transaction
A totally automatic transaction. The price did not rise,in fact it came down a bit.
Renewing Insurance was not as easy as…
Renewing Insurance was not as easy as it should be.Spent too much time on the phone call,I'm an older person.
I found confirmation of insurance simplechanging from a previous…
I found changing from a previous insurer a simple procedure. I was kept informed throughout
Simple
Simple, however the problem I imagine will be renewal when you will put the insured premium up forcing me to shop around again.
Happy with RAC
Having compared car insurance online, the cover offered, reviews and the cost I decided to change to the RAC. It was an easy process and very informative. I have the app and receive regular updates from the company. I am impressed with the service and communications.
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