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RAC Mobile Mechanics Reviews 

40,002
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 22,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite, and professional staff who arrive promptly and clearly explain every step of the repair process. People also find the online booking system extremely simple and convenient, saving time compared to traditional garage visits. However, some people mentioned frustrating issues with unexpected booking cancellations and delayed arrivals from assigned mechanics. A few reviewers also experienced poor communication when trying to get updates or resolve complaints through customer service teams. Additionally, a small number of customers noted occasional follow-up problems or unexpected vehicle issues after the service was completed.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the convenience of having mobile mechanics... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Customer service

Customers had positive experiences with customer service, noting that staff and mechanics were polite,... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that appointments are quick, simple, and... See more

User experience

Consumers find user experience to be positive, highlighting the convenience of having services done at home... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more

Rated 5 out of 5 stars

Our mechanic, Martin, rang the evening before to confirm his visit & also gave an eta. He was very focused, experienced and gave us the reassurance we needed that he could fix the problem to allow us... See more

Rated 5 out of 5 stars

Shout out for Matt, the agent who attended to my Lexus Hybrid at Leicester Forest East on Saturday afternoon. Whilst the overall wait was longer than I would have hoped for, but it was a Saturd... See more

Rated 5 out of 5 stars

My mechanic arrived at the time they said they would be there, they were friendly and discussed my issue. I had two new brake pads and a new wheel sensor fitted following a previous RAC diagnostic rep... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

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4.8

All reviews

(40,002)

21,370 reviews in the last 12 months

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Rated 5 out of 5 stars

Convenient and reliable service

Convenient and reliable service. Jordon (Parsons) was friendly, efficient and professional. All work was carried out effectively and he gave a clear explanation of what work had been undertaken and where remedial action was required.

12 September 2026
Rated 5 out of 5 stars

Excellent Experience from RAC Mobile Mechanics

Connor arrived promptly, and was very informative and helpful about all the work he undertook. The replacement of front brake discs and pads was the main item, and was performed very efficiently and in good time. All other items, including new front wipers, fuel efficiency treatment, and key batteries were completed in short order. An excellent mechanic whose work will ensure that I will use your services again.

14 September 2026
Rated 5 out of 5 stars

I was kept in touch throughout the…

I was kept in touch throughout the progress of my inability to start mu car. As Ive been in hospital and unable to drive my car for 3 mmonths the battery was dead and another was ordered for the following day.
The mechanic arrived promptly after letting me know thw approximte time of arrival and the battery was fitted without delay,

2 September 2026
Rated 5 out of 5 stars

Brilliant experience with mobile…

Brilliant experience with mobile mechanic John. He came to change my break pads. I explained that I was in meetings this morning and he worked around me. Very professional. Im a new driver and he explained how bad my break pads where. Very grateful to John.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Informed us of arrival time

Informed us of arrival time
Prompt service & very helpful information about what the fault on car was.
Details sent by email& showed me how to make payment using my smart phone's QR code.
Excellent service

14 September 2026
Rated 4 out of 5 stars

A huge thank you to Nick (1243) who…

A huge thank you to Nick (1247) who came to rescue me at Tesco carpark. Friendly, caring, knowledgable. Put me at ease and took control over a very stressful situation. Thank you.
Had issues with being denied rescue by the call centre. Which is my reason for 4 stars.

12 September 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Samantha, we’re delighted to hear that you were pleased with the service provided by our rescuer. We appreciate you acknowledging their friendly, caring, and knowledgeable approach during a stressful situation. We're sorry to hear about the issues you experienced with the call centre and will pass this feedback on.

Very best, Brad

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