Mobile Mechanic HARRY was allocated the job of replacing the starter motor late in the day. He gave regular updates on his ETA and was mindful of me having waited all day. Fortunately he willingly t... See more

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About RAC Mobile Mechanics
Written by the company
With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.
You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.
Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.
Why book an RAC Mobile Mechanic?
Written by the company

- We bring the garage to you
- Have your car serviced or repaired at home or work, while you get on with your day
- Fully trained mechanics
- Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
- 12-month parts guarantee
- All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.
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I’m very happy with my service I didn’t…
I’m very happy with my service I didn’t need to go to the garage all done at home very happy
Thank you so so much!!
After not being able to use my car after breast cancer surgery, my car battery died. Scott was brilliant and sorted a new battery out for me but also re programmed my central locking on my keys. When you’re going through something like I’m going through I can’t stress enough how grateful I was that he was able to resolve the whole issue without any stress and with a great attitude. Thank you so much 😊
May use AI-assist with repliesRead more
Your team were very late [we had to…
Your team were very late [we had to wait in all day], but once here they were very thorough.

Reply from RAC Mobile Mechanics
Friendly professional mechanics
Ollie was friendly, helpful & informative - 5*. Got on with the 2 jobs I had booked with knowledge & professionalism.
This is the second time I have used the RAC at home service & find it competitive & convenient.
I have given a 4* rating however as I did have a bit of bother with the booking process this time which is unfortunate. My quote never reached me & the date for the work came with a first text notification, but not an update & in the end after waiting in all day, no mechanic arrived. It took another phonecall to sort & rearrange. However the service by the mechanics is worth it, & I will most likely use the RAC again.

Reply from RAC Mobile Mechanics
Very pleasant and efficient mechanic
Very pleasant and efficient mechanic, who explained everything very clearly. Unfortunately he was unable to fix my car as the problem was not as expected. However he assisted me in booking my car into my own garage, explaining to them what needed to be done next. My review reflects the excellent service given by the mechanic despite the failure to get my car back on the road.
Convenient and reliable
The mechanic kept me informed about his eta. He was polite and efficient.
The mechanic was lovely and very…
The mechanic was lovely and very helpful. One problem I have NOT received the report of the service and what he did. I need it for my MOT next week. Would really appreciate receiving it soonest.
Otherwise mechanic very helpful and a nice guy.

Reply from RAC Mobile Mechanics
Arrived in the time scheduled and…
Arrived in the time scheduled and carried out the work with no issues.
Very happy with the service I had today…
Very happy with the service I had today , had a call day before with times arrived on time, nice a pleasant gent and explained everything about my car very pleased
Professional and friendly mechanics…
Professional and friendly mechanics that provided an excellent service.
Paid for a full service and a full…
Paid for a full service and a full service is NOT what I received.
Topping coolant up with tap water to not having any screen wash on his van to put in.
Terrible and I will not be using RAC to service my car ever again. Avoid
Very professional and informative…
Very professional and informative technician, very pleasant and thorough.
A great example of customer care for the RAC
Thank David
Terrible company I have had mechanics…
Terrible company I have had mechanics not turn up three times and when one dod turn up told me I had been sent wrong g alternator for me then to get a message saying it wasn’t the wrong one!
Then they send a patrol instead of a mechanic and then they apologise and attempt to send another patrol?!
I called them and tell them not to send a patrol because last one said it should be a mechanic they apologise again and say they will send mechanic.
Three appointments missed for the mechanic and then they say I have refused to communicate with them despite me having numerous recording of conversations between us and emails!
Then they cancel the insurance for the hire car leaving my disabled mother with no transport!
Going through Motability to try and get them to make sense of this because this company is a complete mess
Really good experience
Great communication and chap was polite, knew his stuff and just got on with it, zero hassle. Recommended
Comunication through phone calls
Comunication through phone calls, letting me know when he was arriving. Very helpfull and happy to help in any way, lori was very polite through out. Many thanks.
The experience was fine …
The experience was fine not a problem at all. Finished in good time. 7nfortunately I haven't got his name.
First class engineer
he was very helpful. Very professional. Very present. Very efficient. He is definitely worth 5 star in fact he deserves more.
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