The reservation process was simple, pick up at Picton was terrific and the drop off service at Christchurch was spot on. The car (Toyota Yaris) was ideal for the two of us. Comfortable and economi... See more
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Car was ready on time and the pick up process was efficient. Staff were helpful and friendly. We did quite a few kilometres in the South Island, and the car (Toyota Corolla station wagon) performed fa... See more
Omega Rentals were fantastic to deal with, fairly priced and created a seamless experience for us. We needed to pick up and drop off our rental, after hours at seperate pick up and drop off locations.... See more
Quick, friendly, very professional check in. No issue with changing the car to a level above the one booked, suggested by Kelvin, when the route to be travelled was discussed. The car was immacu... See more
Company details
About Omega Rental Cars - Picton
Written by the company
Trusted by customers from around the world for over 25 years!
Why book with Omega
Upfront and Honest Service
With no hidden extras24hr AA Roadservice
In the unlikely event of a breakdown, you're coveredUnbranded vehicles for added security
Our cars are completely free of rental car company stickers and branding, which many of our customers prefer.Trusted by 400,000+ customers
We've been around for over 25 years and have satisfied the rental car requirements of over 400,000 customers in this time.Free stuff!
We provide free children's car seats, free additional drivers, maps and unlimited kilometre rates.Great value insurance options
Our CDW (Collision Damage Waiver) is one of the most competitive in the NZ market and gives you the option of a NIL ExcessSenior Saver 65 Years+
Written by the company

- 10% discount for our most experienced drivers
- We recognise that we all get better with age, once we have the wisdom that comes from life experience on our side. As a recognition to our customers who are over 65 years of age, we would like to provide a 10% discount to celebrate our most experienced drivers. Simply book online and use promo code ‘seniorsaver’ with your booking.
COVID-19 Promise: Free Cancellation
Free Cancellation if Alert L3 or L4 Lockdown Prevents Your Travel

Contact info
1 Lagoon Road, 7220, Picton, Marlborough, New Zealand
- +64 3 573 5580
Replied to 56% of negative reviews
Typically replies within 1 week
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Scam alert.
Scam alert.
Be aware you'll be quoted one price by the van driver and then told its a higher price when you get to the office. I advise avoiding this company or at minimum lock in a price with the office, preferably in writing, before being taken to the office. The driver was insistent it was an innocent mistake because she was hard of hearing. Make of that what you will.

Reply from Omega Rental Cars - Picton
The reservation process was simple
The reservation process was simple, pick up at Picton was terrific and the drop off service at Christchurch was spot on.
The car (Toyota Yaris) was ideal for the two of us. Comfortable and economical.
Would recommend Omega to anyone travelling to N.Z. The rates are the best we have used and a lot cheaper than an Australian competitor.
Excellent Picton office staff
Staff at the Picton office going the extra mile. So helpful, friendly, and efficient.
Car was good too!
Easy to book and smooth process picking…
Easy to book and smooth process picking car up and dropping off.
Excelletnt service,handover was…
Excellent service,handover was flawless and quick.the lady who picked us up at the ferry was extremely friendly.
Highly recommend Omega Picton
They sent timely reminders and follow…
They sent timely reminders and follow ups even when I had difficulty in responding they (Margaret) took the time and effort to ensure that the transaction and hand over of the vehicle was completed.
She went above and beyond which helped to make the trip to New Zealand all the more memorable.
Great Value
A lot of the car rental companies could take a lesson from Omega @ Picton; the pick up experience and return is fantastic, quick, smooth and completed by friendly people. And to boot the rates that Omega offers for cars (while not always the newest) are fantastic; reliable cars at a good price!
Great experience
Great experience! The car was clean, reliable, and ready on time. Pick-up and drop-off were quick and easy, and the staff was friendly and professional. I would definitely rent from them again.
It was great 😊 experience with Omega…
It was great 😊 experience with Omega Car Rentals. They have arranged the car even thought I had to pick it up after the regular hours. The car was also great. Had a wonderful time and trip in New Zealand. Highly recommended 👍
Customer service is brilliant and well served
Customer service is brilliant and well served.
enjoying the car ride and the beautiful scenic views around south island. so much to discover during our 3 days road trip.
Courteous and professional service
A great car which was very reasonably priced. The customer service was excellent. I would highly recommend this group.
Highly recommend Omega
The sales rep was welcoming, upbeat and genuine. The car was well cared for and dependable on the winding NZ roads. Drop off was a breeze. Very friendly folks all around and dependability. What more can you ask?
Great service.
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