Alisha Hyde

I bought a pair of joggers which bobbled after the first wear. I emailed about this and was sent out a new pair of joggers even though I said that this wouldn’t work for me as I had to get the previous ones taken up. I didn’t want to pay to get another pair of joggers taken up.

After contacting MyProtein, I was told that I could return the joggers for a refund. However, when I input my order number and email, the order is not recognised. I contacted them about this and was told to input the shipment number in the order number box instead and 00000 in the postcode box. I tried this and again, it did not work. I have tried to inform MyProtein of this four times to which I am told the exact same information. A different person is replying each time and nobody is reading back through the conversation.

I want my money back. I have never received such shocking customer service in my life.

Update - after writing this review, the issue has now been resolved. It shouldn’t have taken me to write this review but hopefully this improved things for other people!

Had a really great experience with this company. No issues at all. Loved the car. Thank you!

Excellent, love purchasing from Lookfantastic!

Fast delivery and an excellent Christmas tree. Thank you!

Great customer service and speedy delivery!

Love this company! Super affordable clothes and great quality.

Amazing customer service team :)

I ordered some photos on the 13th of August and I have still not received my order. I have got in contact with Lalalab multiple times regarding this. At first, I was told to wait until the 29th and get back in contact if I have still not received my order. During this time, the customer service team were helpful and reply quickly. To apologise for this, I had the delivery cost credited to my account (I didn’t think this was the best apology as I would have to spend more money in order to benefit from this). Since the 29th, I have emailed several times and also messaged on Instagram. It seems I am now being ignored and the credit on my account has now been removed! I hope that after seeing this review, Lalalab will rectify this.

Spending nearly £15 to receive nothing doesn’t seem very fair…

I can see that the company have replied saying that this has been resolved. I was offered the smallest amount. If money back and I did not express that I felt this was resolved.

Delivery is always very fast and customer service is really good!

At first, I had issues with contacting the customer service team after I noticed some faults in some of the items. However, after contacting the Instagram page, I received a speedy reply. Daisy was so helpful and the issue was solved almost immediately! Thank you!

I have travelled with Jet2 for a couple of years now and I never have any issues. The staff are helpful and friendly and the prices are reasonable. I will definitely continue to use Jet2 in the future.

I was issued a refund with no fuss. Thank you!