United Kingdom
Review of Omega Rental Cars
Rented a YARIS CROSS for 3 wks from Christchurch to Auckland Airport. Vehicle was in excellent condition with ideal performance for New Zealand’s varied road surfaces. Collection and drop off from Omega was excellent, very professional inc booking of the ferry. Recommend taking gold cover with 0 excess which includes windscreen protection an absolute necessary given the condition of the roads.
Review of MoneySuperMarket
Reply from MoneySuperMarket
Hi Richard,
We're glad you found great value and an easy process. Thank you for your positive feedback; we appreciate it greatly.
If you have any further questions or need support please contact us at customerservices@moneysupermarket.com and the team will be happy to help.
Customer Support Team , MoneySuperMarket
Review of Lookers
Professional service vehicle fixed promptly after electrical failure causing breakdown and recovery.
The 4th time In two years the vehicle was subject to further diagnostics to hopefully identified the cause, unfortunately it’s an expensive process!
Reply from Lookers
Hi Richard, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at vehiclecomplaints@Lookers.co.uk, when you have an opportunity, and we will be more than happy to try and turn your experience around.
- Lookers customer service & resolution team
Review of PlusPets
Review of PlusPets
Review of Rohan
Tried to buy a new waterproof coat during the sale offered at £152 but price escalated to £250 overnight. Claimed to be a limited offer and withdrawn, who would know!
Doesn’t reflect well on their reputation adjusting prices mid sale!
Review of Iglu Cruise
Review of allbeauty.com
Review of Waggel
Communication is poor no advanced warning of renewal pending. A simple email advising the new rate would be preferable at least it gives the policy holder a choice to review the policy.
Reply from Waggel
Hi Richard,
We email policy holders 30 days prior to their renewal date to inform them of their new quote and also if any further action is required. We also send a follow up email, a day before the policy renews.
If this has not been received by yourself, can you please get in touch with us and we will look into the matter.
Kind regards,
Mareia
Review of allbeauty.com
Review of Cote
Disappointing meal at the south bank cote restaurant, the soup was lukewarm, the main meal of sea bass was so uninspiring with tasteless new potatoes no veg. Overall a disappointing experience
Review of Assured Heating Essex
Review of No1 Currency
Review of Moonpig.com
Very prompt but no envelope supplied so it ruined the surprise. Disappointing
Review of Haynes Manuals
Signed up to an auto fix edition of the Haynes manual for 2020 ford Focus (order no 910949) to find how to replace a fog light bulb. The manual is a real disappointment, no basic info on repair and maintenance, in fact a complete waste of money. I have used Haynes manuals for several vehicles in the past but this latest online version lacks detailed images and is poorly edited. I realise after 10 minutes my mistake and requested a refund which is being processed. Thankyou for the prompt reply
Reply from Haynes Manuals
Hi Richard, I'm sorry to hear you are not happy with your recent purchase. Our team are not ignoring your request, however it has only been 24hrs and we have a high volume of enquires. A member of our customer service department are responding now.
Review of Formula One Autocentres
Competitive pricing, efficient and reliable service, will need to re check tyre pressures.
Recommended
Review of Designer Fashion NY
Reply from Designer Fashion NY
Thank you for the 5 star review!
⭐⭐⭐⭐⭐
If you need anything else, please email us:
info@nyhouse.co.uk
Have a lovely day 😊
Kind regards,
Jake Bay
Head of Customer Service
Review of scotts Menswear
Beware customer response is automated, quite frustrating.
Reply from scotts Menswear
Hello Richard,
Thank you for taking the time to leave a review!
I am sorry to hear there was an issue with your recent order.
If you would like to discuss this further please contact us at onlinereviews@jdplc.com quoting your review reference as the subject #06801226 and provide your order number, full name, and billing address so we can assist you with this further.
We look forward to hearing from you.
Kind regards,
Hayden,
Scotts Online Review Team.
Review of National Windscreens
Reply from National Windscreens
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Review of scotts Menswear
Scotts use an automated response system so you have to jump through many hoops to try and resolve a problem with a delivery, its very frustrating it should be quite straightforward to process.? I ordered two polo shirts but only 1 arrived despite the delivery note indicating 2. The price tag on the received shirt was £29 but I was charged £35?
I have asked for £41 refund but customer returns seem unwilling to process, very disappointing for such a well established business such as JD Sports.
Reply from scotts Menswear
Hello Richard,
Thank you for taking the time to leave a review.
I am sorry to hear that you have faced issues with your refund.
I have tried to call you today but have not been able to reach you and have therefore sent you an email.
Thanks,
Kerry.
Scotts Online Review Team.
