Shane is an exemplary member of the Nathaniel sales team. Would and have highly recommended. Professional, courteous, honest and always come back to you when he says he will. Always a pleasure to deal... See more
Company replied
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We recently purchased an MG ZS Hybrid+ from Nathaniel Used Cars in Cardiff - a recently launched new site for selling used cars at the end of Penarth Road. We couldn't be happier with our experience,... See more
Company replied
The staff are very welcoming & friendly Demian who dealt with my new Mg was very helpful I love my new Mg you cant do any more on what u doing now Excellent
Company replied
Very friendly and welcoming staff. No pressure to buy. No rush to decide. Purchase was smooth. Good communication and everything to schedule
Company replied
Company details
Written by the company
Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!
Contact info
218 Penarth Road, CF11 8NN, Cardiff, Wales, United Kingdom
- (029) 2002 0225
4.8
Excellent
500 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The service was very good
The service was very good. Christian jones was very helpful and knowledgeable he was really professional .we are very happy with our car
2 August 2025
Reply from Nathaniel Car Sales - Cardiff
That's wonderful to hear! It sounds like Christian Jones provided excellent service and made your car-buying experience a great one. We appreciate you sharing your positive feedback.
The sales man Christian is the only…
The sales man Christian is the only reason we have got our new car. He’s honest and genuinely a great person
10 August 2025
Reply from Nathaniel Car Sales - Cardiff
That's wonderful to hear! It sounds like Christian made a real difference in your car-buying experience. An honest and genuine salesperson can be hard to find, and it's great that he was the reason you were able to get your new car. We'll be sure to pass your kind words along to Christian and his manager. Thank you for sharing your positive feedback!
Excellent service
Excellent service, informative, professional, helpful and patient. Felt well looked after throughout.
14 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for the fantastic feedback! We're thrilled to hear that you felt well looked after and that our team was able to provide you with excellent, informative, and professional service. We appreciate you taking the time to share your experience.
Great service from Elliot
Great service from Elliot, no hard selling . Made everything about buying a car a pleasure.
13 August 2025
Reply from Nathaniel Car Sales - Cardiff
That's wonderful to hear! It sounds like Elliot made your car-buying experience a truly pleasant one. We're so glad he was able to provide great service without any pressure. We'll be sure to pass your kind words along to him. Enjoy your new car!
Great Customer service.
Warm welcome. Christian was helpful and kind. Everything straightforward. Thank you.
13 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for the fantastic review! We're thrilled to hear you had a great experience and that our team, especially Christian, made you feel welcome and helped make everything straightforward. We appreciate your business and hope to see you again in the future!
Friendly Staff that know about the cars
Sean made the experience really easy for me. I threw loads of questions at him, even weird fault codes and he knew the answer.
23 July 2025
Reply from Nathaniel Car Sales - Cardiff
Thanks Lee for the great feedback and review, we relly appreciate it
Regards Nathniel Team
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Graham for the great feedback
Kind regards Nathaniel Team
Everything was so easy to sort and I…
Everything was so easy to sort and I got what I wanted A MG HS TROPHY.
with a special thanks to Elliot in Cardiff
8 August 2025
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Michael for your great comments and feedback
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales - Cardiff
Thanks Lissa for the great review, Christian will be very pleased to read your comments
Kind regards, Nathaniel Team
Helpful sales personnel at Cardiff Branch
We would say that Shane was helpful ,informative and relaxed. Having visited many car showrooms recently where sales personnel are rather overbearing it was refreshing to have Shane guide us through our buying our car.
28 July 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you very much for the great feedback we really appreciate your time to do this and choosing us to purchase your new MG
Kind Regards Nathaniel Team
Hassle free purchase
Hassle free purchase. Damian explained all aspects of the process clearly and in a friendly manner.
2 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you very much for taking the time to give us great feedback and a 5 Star review
We will pass on your thanks to Damien
Kind regards Nathaniel Team
Buying our new MG ZSHybrid
Never felt pressured or sold our car by sales gentleman Damien. More a case of giving us help to get the car that we wanted to our spec without being pushy. Very polite, friendly and knowledgeable. Gave us the latest deal after we had already agreed on a car, which is looking after the customer.
Would recommend this showroom and sales if you are after a MG
BTW car is living up to its hype
1 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you Robert for the great feedback and review , we will pass on your thanks to Damien
Good to hear you are enjoying your new MG
Kind Regards Nathaniel Team
Very enjoyable
Relaxed, informative, helpful and unhurried whole process very enjoyable
31 July 2025
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Kevin for choosing Nathaniel Cars to purchase your new MG and leave us great feedback. It is very much appreciated
Kind Regards Nathaniel team
Great service by staff and big shout…
Great service by staff and big shout out to Elliott Cooze because he was not push and very helpful with stuff to sorted out to get the deal over the line and I on the of the handover with car he help me out lots with the car insurance to get the car insurance, five star for him
20 July 2025
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Gareth for the outstanding review and feedback on purchasing your new MG from Elliott in Cardiff, we really appracite it
Kind Regards Nathaniel Team
Great
Really helpful, made the process from start to finish really easy. Would highly recommend
30 June 2025
Reply from Nathaniel Car Sales - Cardiff
Thanks for the great feedback and review
Kind regards Nathaniel Team
Recently went into Cardiff branch and…
Recently went into Cardiff branch and want to give a shout out in general to the customer service at Nathaniel and particularly to Shane who was extremely helpful. I was due a refund and this was arranged and completed the same day . Fab service all round .
16 July 2025
Unprompted review
Reply from Nathaniel Car Sales - Cardiff
We pride ourselves on a "fab service all round," so it's rewarding to hear when we hit the mark. We'll be sure to pass on your comments to Shane and the team, who will be delighted with your feedback. Thanks for taking the time to leave a review.
Very professional knowledge and helpful…
Very professional knowledge and helpful staff within the Cardiff store. Felt comfortable while asking many questions
Would definitely recommend
9 July 2025
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Julie for great feedback and review , we very much apprecite your cuistom
Kind Regards Nathaniel Team
Nathaniel Cars definitely!
I have to say the service Elliot provided was above and beyond, it really was a pleasant experience, he was totally down to earth yet professional, after initial enquiry on the first visit, I came away after a test drive literally buzzing! having never driven an automatic previous.
With Elliots help, the car insurance was also sorted, due to my old insurance company letting me down.
I would most certainly recommend Nathaniel Cars 😊
29 June 2025
Reply from Nathaniel Car Sales - Cardiff
Many Thanks Carol for your recent purchase and the great feedback, we wiil pass this onto Elliott.
Kind Regards Nathaniel team
Thank you very much
Thank you very much, it was a very good transaction. I am happy to buy a car from your company. Thank you very much
2 July 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for the fantastic review and commnets, we very much appreciate you buying from us
Kind regards Nathaniel Team
Christian sold us our last car ,he made…
Christian sold us our last car ,he made us feel special and valued and was very informative,being older customers we had a lot of questions about the technology in the car,Christian was very patient and explained everything we asked him great experience no stress
29 June 2025
Reply from Nathaniel Car Sales - Cardiff
We very much appracite you coming back to purchase another car from Christian at Cardiff and the great feedback you have left.
Thank you
Kind Regards Nathaniel Team
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