Nathaniel Car Sales - Cardiff Reviews 

472
TrustScore 5 out of 5

4.9

218 Penarth Road, CF11 8NN Cardiff, Wales, GB


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Rated 5 out of 5 stars

The salesman took time to explain, respond to questions & to demonstrate the vehicle's controls. He accepted I did not want finance or to sign anything before thoroughly reading & checking paperwork.... See more

Company replied

Rated 5 out of 5 stars

The staff at the MG showroom in Cardiff are absolutely brilliant, very kind, courteous & polite, nothing is to much trouble for them. I test drove the HS, MG3 & ZS+ hybrid which is now my car. Elliot... See more

Company replied

Rated 5 out of 5 stars

From start to end the process of buying my new MG was smooth and exciting ! Shane was wonderful and the whole team i met seemed very friendly I have bought my last 5 cars from 1 dealership,... See more

Company replied

Rated 5 out of 5 stars

I had a service booked in at the Cardiff Nathaniel Cars. Greg Kotzamanis couldn’t have done more to help me if he tried! He was so proactive in getting my car dealt with earlier than planned. Kept in... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!


Contact info

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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4.9

All reviews

(472)

640 reviews in the last 12 months

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Rated 5 out of 5 stars

The salesman took time to explain

The salesman took time to explain, respond to questions & to demonstrate the vehicle's controls. He accepted I did not want finance or to sign anything before thoroughly reading & checking paperwork. He was courteous & considerate of our needs. He was efficient & returned calls. The car arrived promptly for test driving, was suitable & in good condition. We were assisted in the process of applying for the installation of an upgraded charger & in transferring personalised number plates.

24 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the kind words.
We are thrilled you enjoyed your experience and the level of service the team provided to you.
Reviews like this mean a lot to us
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Brilliant service all round staff go…

Brilliant service all round staff go above and beyond to support. Shane in particular provided excellent support.could not fault him.

23 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Hi Lynne, thank you so much for the wonderful 5-star review! We are thrilled to hear that you enjoyed your recent experience with Shane and Nathaniel Cardiff
It means the world to our whole team. We look forward to seeing you again soon
Kind Regards

Rated 5 out of 5 stars

Professional.

Professional. Experienced.
All car details explained from beginning to end of sales.

17 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Thanks so much, Irene
We're so glad you had a great experience with us. We truly appreciate your support and hope to see you again next time
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

From start to end the process of buying…

From start to end the process of buying my new MG was smooth and exciting !

Shane was wonderful and the whole team i met seemed very friendly

I have bought my last 5 cars from 1 dealership, so I was worried how I would find going to a new dealership but I have no negatives from my experience!

Thank you Shane !!

13 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you for the 5-star rating,Sarah!
We truly appreciate your support and are glad you had a great experience with Shane In our Cardiff Branch. Hope to see you again soon!
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

The staff at the MG showroom in Cardiff…

The staff at the MG showroom in Cardiff are absolutely brilliant, very kind, courteous & polite, nothing is to much trouble for them. I test drove the HS, MG3 & ZS+ hybrid which is now my car. Elliot helped with everything, such a lovely guy & made the transaction go so smoothly. Thank you Elliot for everything you've done for me. All the staff there have brilliant customer service.

15 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for your thoughtful review and great feedback on Elliott
We’re thrilled to hear the MG ZS Hybrid+ was exactly what you were looking for.
Kind regards Nathaniel Team

Rated 5 out of 5 stars

10 star service …

I had a service booked in at the Cardiff Nathaniel Cars. Greg Kotzamanis couldn’t have done more to help me if he tried! He was so proactive in getting my car dealt with earlier than planned. Kept in touch with me so I could plan my day around collection. Treated me like a queen in store and gave me assurances for future bookings. I heard him giving equally good service to others. His service was so five star I drove away thinking I’m never going to buy cars from anywhere else. When I bought the car Nathan was also brilliant. Can’t recommend this garage more if I tried

17 July 2026
Unprompted review
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Reply from Nathaniel Car Sales - Cardiff

Hi Rhiannon, thank you so much for the 5-star rating! We’re thrilled to hear you had such a great experience with Greg.
We will be sure to share this with him
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

All brilliant from start to finish

All brilliant from start to finish, everything was explained clearly by Elliott from the start.
The process was very straightforward and handover was completed with ease.

17 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Hi Lee, we really appreciate you taking the time to share your feedback! Knowing that you had a great experience with us is exactly the kind of motivation our team needs. Thank you for choosing Nathaniel Cardiff , and we hope to see you again in the future.
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Shane was amazing at getting us a good deal and sorting everything out. Had our car within 10 days. Highly recommend.

8 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the great feedback
We really apprecite it and we hope you can share with your freinds
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Very helpful

Very helpful and after care fantastic Damien made my first experience having a mobility car much appreciated which has helped me so much to be driving a automatic car to manage my health driving

9 July 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much Tracey for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Over 20 odd years of having Motability…

Over 20 odd years of having Motability cars, we haven’t always had the best experience with dealers, but our experience at Nathaniel was smooth, straightforward and stress free

Would highly recommend them for Motability

1 July 2026
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Reply from Nathaniel Car Sales - Cardiff

"Hi Victoria, thank you so much for this wonderful review! We are absolutely thrilled to hear that you love your new MG. It means the world to our team to know we hit the mark. We look forward to welcoming you back again soon!
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service
we were greeted at the door by cody , he made us welcome straight away.
talked us through everything and we made our mind up and purchased the car
All the staff are friendly in the Cardiff dealership

29 May 2026
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Reply from Nathaniel Car Sales - Cardiff

Wow, thank you so much for the 5-star rating, Jonathan We truly appreciate your support and are delighted you had a great experience with us. If there is anything else we can do for you, please don't hesitate to reach out. See you next time!"
Kind Regards Nathaniel Team

Rated 5 out of 5 stars
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Reply from Nathaniel Car Sales - Cardiff

Thanks so much for taking the time to leave us a 5-star review, We really appreciate your support and look forward to seeing you again soon
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

From the test drive through to the…

From the test drive through to the follow up sales everything was as expected. Damien answered all our questions and was very professional.

26 June 2026
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Reply from Nathaniel Car Sales - Cardiff

Hi Stephen, thank you so much for the fantastic 5-star rating! We are thrilled to hear you had a great experience with Damien . We look forward to welcoming you back
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great customer service

Great customer service, pleasant staff and the opportunity to contact them with any subsequent issues.

24 June 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you so much for the kind words! We're genuinely happy to hear you've had great experiences with us. It's comments like yours that keep us going.😊
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Christian who dealt with us was very knowledgeable and friendly.

21 June 2026
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Reply from Nathaniel Car Sales - Cardiff

"Thank you so much for taking the time to leave us a 5-star rating, Nicola We truly appreciate your support. If there's ever anything we can do to make your next experience even better, just let us know. See you next time!"
Kind regards Nathaniel Team

Rated 4 out of 5 stars

Generally a great experience

Generally a great experience. Our salesman, Christian, was great - polite, helpful and knowledge.
Would give 5 stars, but there was a 2 week delay in delivery of our car. Unfortunately Christian was on holiday, and other staff really weren't helpful, including not calling me back when they had promised to.
On Christian's return, phone calls were made and problem solved. But not before the insurance on the car I was trading in ran out and I had to buy short term cover.
Very happy with my new S5 Trophy!

17 June 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you for leaving us a 4-star rating Julian We're so glad you had a good experience.
We will share your feedback on how we can earn that fifth star next time with the team.
We look forward to seeing you again!
Kind Regards Nathaniel Team

Rated 5 out of 5 stars

Lovely experience from start to finish

Lovely experience from start to finish. Everyone we came in contact with where very helpful and enthusiastic about their role.

25 June 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you Jayne so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless experience with us. Your kind words serve as a great testament to the hard work and dedication the team put into thrie roles.
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Staff were as usual warm informative…

Staff were as usual warm informative and friendly.
Made to feel like nothing is to much trouble offered refreshments seating along with optional tv and magazines if you need to wait. Particularly grateful to Damien and Shane great attitudes very customer orientated.

24 June 2026
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Reply from Nathaniel Car Sales - Cardiff

Hi Jayne, thank you so much for the 5-star review. We’re thrilled to know you had such a positive experience and we look forward to seeing you again soon
Kind regards Nathaniel Team

Rated 5 out of 5 stars

Elliott is an amazing person was saw me…

Elliott is an amazing person who saw me through the whole process of getting my MG. He was patient and very helpful. All of the staff are great there.

21 June 2026
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Reply from Nathaniel Car Sales - Cardiff

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our sales staff especially Elliott surpassed your expectations.
Should you need any further assistance, please feel free to contact us anytime.
Kind Regards Nathaniel Team

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