Shane is an exemplary member of the Nathaniel sales team. Would and have highly recommended. Professional, courteous, honest and always come back to you when he says he will. Always a pleasure to deal... See more
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We recently purchased an MG ZS Hybrid+ from Nathaniel Used Cars in Cardiff - a recently launched new site for selling used cars at the end of Penarth Road. We couldn't be happier with our experience,... See more
Company replied
The staff are very welcoming & friendly Demian who dealt with my new Mg was very helpful I love my new Mg you cant do any more on what u doing now Excellent
Company replied
Very friendly and welcoming staff. No pressure to buy. No rush to decide. Purchase was smooth. Good communication and everything to schedule
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Company details
Written by the company
Nathaniel Cars Cardiff is the main dealer for Cardiff and the wider region for MG, Fiat and Abarth brands. We offer a wide range of garage services suitable for both Private & Business users: our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula!
Contact info
218 Penarth Road, CF11 8NN, Cardiff, Wales, United Kingdom
- (029) 2002 0225
4.8
Excellent
500 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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MG Penarth Cardiff ,Great experience…
MG Penarth Cardiff ,Great experience dealing with Shane and Elliott both very helpful , keeping you up to date with the purchase and on the button with everything, very pleased with the car would recommend going there to buy a car.
10 October 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for your kind words and fantastic 5-star review! We're delighted to hear you had a great experience with Shane and Elliott — they’ll be thrilled to know their efforts made such a positive impression. We're glad you're pleased with your new car, and we truly appreciate your recommendation. If you need anything in the future, we're always here to help. Enjoy your new car!
A pleasant experience
First time buying a car in 12 years, at my age possibly the last! Showroom - very pleasant surroundings - no pressure from salesman. After looking at various models,test drive organised for next day. Quickly reorganized when weather forecast was awful. Decided on nearly new lo mileage MG 3 hybrid that was delivered promptly from another location for examination and a further test drive prior to completing purchase. All done in a couple of visits including trading in the old car without too much pain
1 October 2025
Reply from Nathaniel Car Sales - Cardiff
We're glad to hear you had such a pleasant experience!
It's wonderful that your first car purchase in 12 years was easy and stress-free. We do work hard to provide a no-pressure atmosphere in pleasant surroundings. We aim to make the trade-in process painless, and we're delighted you left happy. Enjoy your new car!
Friendly and professional staff
Friendly staff, very helpful, followed up with phone calls when thry said they would, can't fault them
6 October 2025
Reply from Nathaniel Car Sales - Cardiff
That's wonderful to hear! We are delighted to hear that you had such a great experience.
Knowing that you found our staff friendly and very helpful is fantastic, and we take pride in our commitment to great communication—so it’s great to know we followed up with our phone calls exactly when we said we would!
Thank you for your kind words; we truly appreciate you choosing Nathaniel Cars Cardiff.
Excellent service
Excellent service, great delivery and love the car! Christian was great, very approachable and quick to respond
2 October 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you for the fantastic feedback! We're so pleased to hear you're loving your new car and that the delivery went smoothly. Christian will be delighted to know you appreciated his approachable manner and quick responses. Enjoy every mile, and don’t hesitate to reach out if you need anything!
Reply from Nathaniel Car Sales - Cardiff
That' great to hear. Thank you for taking the time to leave your feedback and for your five star review.
Excellent service
Excellent service - explained everything & advised on all options available.
1 October 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for leaving us such a positive review, we are so pleased to read that you recieved an excellent service from the Nathaniel Cardiff Team
Kind Regards
Reply from Nathaniel Car Sales - Cardiff
Thank you Paul for purchasing your new MG from Nathaniel Cardiff and taking the time to leave us a 5 Star review with great comments, it is very much appreciated
Kind Regards Nathaneil Team
Reply from Nathaniel Car Sales - Cardiff
Thank you for the great feedback, we will be sure to pass this onto the Cardiff Team
Kind Regards
Mature couple
Friendly helpfully knowledgeable sales assistant. Listened to what we wanted and didn't pressurise us into buing a more expensive model.
18 September 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you so much for purchasing your new MG from Nathaniel Cardiff and taking time to leave great feedback
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales - Cardiff
We greatly appreciate your comments and are glad to hear you received excellent service from the Cardiff Team
Kind regards
Reply from Nathaniel Car Sales - Cardiff
Thank you very much Aaron for your great feedback, we really appreciate you purchasing your MG from Nathaniel Cardiff
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales - Cardiff
Thank you very much for the great feedback and review we very much appreciate it
Kind Regards Nathaniel Team
Christian has been very helpful always…
Christian has been very helpful always explaining everything thoroughly as always on both purchases. Love our new car.
21 September 2025
Reply from Nathaniel Car Sales - Cardiff
That's wonderful to hear! We're so glad that you had such a great experience and that Christian made the process of getting your new car easy from start to finish. We'll be sure to pass your kind words on to him. We appreciate your business and the feedback
Great customer service and friendly…outstanding
Great customer service and friendly staff especially Elliott who went over and above his job to make sure the car suited my needs...and chased up a few days later to see if there were any issues.
Sat with me on picking up the car and went through what was needed. Very very happy with the service.
11 September 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you for the fantastic review! We're thrilled to hear that you had such a great experience and that Elliott took such good care of you. We pride ourselves on providing outstanding customer service, and it's wonderful to know that Elliott went above and beyond to ensure your new car was the perfect fit. We appreciate your business and hope you're enjoying your new car!
Reply from Nathaniel Car Sales - Cardiff
Thank you for the wonderful feedback! We're so glad to hear that Damian made your buying experience easy.
We appreciate you taking the time to share your positive experience and will be sure to pass your kind words on to him.
Very helpful sales person.
31 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you for your feedback! We're glad to hear that you found our salesperson to be very helpful. We strive to provide excellent service and your positive comments are much appreciated. We hope to see you again soon.
new motability car
Picked up my new motability car, very helpful but kept waiting an hour for the car to be cleaned. They knew my collection date as it was arranged weeks earlier
22 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you for your review. We're delighted to hear that you found our team very helpful when you picked up your new Motability car.
We sincerely apologize for the hour-long wait you experienced while the car was being cleaned. We understand that your collection date was arranged in advance, and it's our goal to have everything ready for you at the scheduled time. We are sorry that we fell short on this occasion.
Your feedback is very important to us, and we will be reviewing our processes to ensure that all vehicles are prepped and ready for their scheduled collection times. We appreciate your patience and understanding.
We hope you enjoy your new car and we look forward to providing you with a seamless experience in the future.
Great First Car Experience for My Daughter
I would like to thank Nathaniel Cars for their excellent service. Although I don’t live in Wales, I was supporting my daughter with the purchase of her first car. With a young child, a safe and reliable car is essential, especially as she will be driving regularly to Southampton to visit us.
While my daughter dealt with the purchase in person, I was involved virtually, and Elliott kept me fully updated on the car specifications, warranty, and other important details. Nothing was too much trouble. On occasions when Elliott was busy, other members of the team were well-informed about the sale and able to assist straight away. The strong team communication was very reassuring.
My daughter is overjoyed with her purchase, and I feel reassured knowing she has bought her first car from such a reputable garage.
Thank you to Elliott and the team!
30 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thanks so much for taking the time to share your experience with Nathaniel Cars. We're delighted to hear that we could help your daughter with the purchase of her first car and that you felt reassured throughout the process.
It was a pleasure to assist your daughter and we're delighted to know she is overjoyed with her new car. The whole team works hard to ensure clear communication and a smooth experience for every customer, and it's wonderful to know this made a difference for you.
We'll be sure to share your comments with Elliott and the team. We wish your daughter many years of safe and happy driving!
Reply from Nathaniel Car Sales - Cardiff
Thank you for taking the time to leave a review!
We're so glad to hear that Damien provided you with a professional and positive experience. We'll be sure to pass along your kind words to him.
We appreciate your feedback and hope you're enjoying your new vehicle!
Great customer service
Great service delivered by Christian at Nathaniel, very informative with great knowledge and also very personable and easy to deal with.
18 August 2025
Reply from Nathaniel Car Sales - Cardiff
Thank you for your review!
We're delighted to hear that Christian provided you with such great customer service. We'll be sure to pass along your kind words to him. He'll be thrilled to know that his informative nature and knowledge, combined with his easy-going personality, made such a positive impact on your experience.
Enjoy your new car!
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