The consultant handling my phone call was very professional and efficient. We had a lovely little chat in between tough questions and it made it a little easier to talk about heavy topics. The informa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Assesor was brilliant. She has got a good customer care. A brilliant communicator. Her name is Daisy. I wasn't even ready to take a policy but I heard her talking to my husband and I was inspired... See more
Company replied
I took out two policies with Get Protected. Connor Mundy is absolutely brilliant, he has a very friendly manner, and we had some laughs throughout the phone call. He made taking out the policies easy,... See more
Company replied
Keah Willis i would like to say think you so much for all your help it was like talking to a friend .was so easy to sort out and was done so quick and everythink was explained so simple i now feel tha... See more
Company replied
4.6
Excellent
171 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The person who dealt with my claim was…
The person who dealt with my claim was very helpful and knowledgeable and put my mind at ease
22 October 2025
Reply from Mumsurance
Thank you, Ms Braithwaite, for your thoughtful feedback. We’re glad our team member was helpful, knowledgeable, and able to put your mind at ease.
Friendly attitude, knowledge of the product and selling skills!!
I was thinking about having life insurance for a long time and some advert popped on my Facebook page. That moment I thought it’s Now or Never and filled the form followed by the phone call from the above company. Friendly staff, made me feel comfortable about my decision and the benefits my family would get. I am quite happy with the premium as well. I highly recommend Mumsurance to all my friends and family. I have peace of mind now that I am keeping good amount of money behind for my children. Thank you team for being wonderful and securing my family with this amazing plan.
10 October 2025
Reply from Mumsurance
Thank you so much for your lovely review! We’re delighted our team helped you feel comfortable and confident in your decision. It’s wonderful to hear you now have peace of mind knowing your family is protected.
Very clear and precise with all…
Very clear and precise with all information and helpful
17 October 2025
Reply from Mumsurance
We really appreciate your kind feedback. We’re so glad you found the information clear and helpful — thank you for choosing Mumsurance
Well my experience don't have much to…
Well my experience don't have much to say as yet cause I just joined
2 October 2025
Reply from Mumsurance
Thanks so much, Loraine! We’re really glad you felt everything was handled well. Appreciate you taking the time to share your experience.
Reply from Mumsurance
That’s lovely to hear! We’re so happy the service felt kind, helpful and quick for you. Thanks for the great review.
Recommend
Very quick and easy, explains all things, guides u where u need any guidance. Happy to having a life insurance through them. Recommend, worth of time and money
8 October 2025
Reply from Mumsurance
Thanks, Shahida! We’re delighted everything felt quick and easy and that the guidance helped. Really appreciate your feedback.
Reply from Mumsurance
You’re very welcome, Marwah! We’re glad we could help. Thanks for leaving us a review.
Reply from Mumsurance
That’s so kind, Cristina! We’re happy your adviser made the experience a pleasant one. Thank you for sharing.
Matt was lovely and professional…
Matt was lovely and professional throughout. He put me at ease straight away and I'm very happy with my new cover he also saved me £80 bless him 😎
24 September 2025
Reply from Mumsurance
That’s great to hear, Karen! We’ll make sure Matt sees this — he’ll be chuffed. So pleased the process felt simple and professional.
Very happy 😊
Was very helpful answers all my questions made everything clear very happy now I can enjoy my life with my kids and grandchildren knowing they have help when im not here
18 September 2025
Reply from Mumsurance
Thanks, Barbara! We’re really glad you felt welcomed and had all your questions answered. Appreciate you taking the time to leave a review.
My agent Ronnie was super helpful and…
My agent Ronnie was super helpful and took the pain out of going through the policy.
Feel happy now knowing my family are set up in the event of a sudden change.
19 September 2025
Reply from Mumsurance
Hi Lisa, thank you for your lovely feedback. We’re so pleased Ronnie was so helpful and gave you peace of mind for your family.
Kind regards
Mumsurance.
Reply from Mumsurance
Hi, thanks for your review. We’re glad you felt everything was explained clearly, with good options and affordability.
Kind regards
Mumsurance.
Good customer service
The staff Conor who attended to me was very polite and patient and he explained everything to me thoroughly until I understood
15 September 2025
Reply from Mumsurance
Hi Cynthia, thank you for your kind words about Conor. We’re so pleased he was patient and explained everything thoroughly.
Kind regards
Mumsurance.
My first insurance in life
Good service and clarified each and every doubts. Thank you mumsurance
12 September 2025
Reply from Mumsurance
Hi,
Thank you for your kind words. We’re delighted to hear you received good service and that all your questions were clarified.
Kind regards,
Mumsurance
Perfect people for life assurances!!
I just thought you were easy to talk to+I got the most necessary things down quickly. So you were really perfect! Nothing more to say really. You were just perfect!!
Isla Stevenson. Xxx💕xx
4 September 2025
Reply from Mumsurance
Hi Isla,
Thank you for such lovely feedback. We’re so pleased you found the process easy and that everything was handled just the way you needed.
Kind regards,
Mumsurance
I've spoken to a guy named Ronnie he…
I've spoken to a guy named Ronnie he wax totally amazing helped explain anything I didn't understand without making me feel stupid he gets the best insurance you can get hes patient with you and breaks down the understanding of your policy to understand better guys Ronnie is the guy you want to speak to im fully satified with my new policy thanks to Ronnie
11 September 2025
Reply from Mumsurance
Hi,
We’re thrilled to hear how helpful Ronnie was in explaining everything clearly and supporting you with your policy. We’ll be sure to share your wonderful feedback with him.
Kind regards,
Mumsurance
They explain everything to me so i can…
They explain everything to me so i can understand how it works
28 August 2025
Reply from Mumsurance
Hi,
Thank you for your review. We’re glad everything was explained clearly so you could understand how it all works.
Kind regards,
Mumsurance
Reply from Mumsurance
Thank you, Dabota. We’re so glad the process was easy and quick for you, and it’s lovely to know you now have peace of mind.
Good customer service was given advice…
Good customer service was given advice on my purchase and got a understand of everything
4 September 2025
Reply from Mumsurance
Thanks, Judith. Wonderful to hear you received good advice and customer service — we’re really pleased you felt supported.
David was thoroughly helpful and honest…
David was thoroughly helpful and honest with proper advise on every available options. Thank you
4 September 2025
Reply from Mumsurance
We really appreciate your feedback, Galavish. Great to know David was so helpful and honest while guiding you through the options.
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