I recently took out a mumsurance policy and I couldn’t be happier with the experience. The process was simple and stress-free, everything was explained clearly, and I felt really supported the whole w... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Noel william was so helpful, cordial and friendly. He made my registration simple and easy. Didn't feel pressured and saw the need to just sign up without thinking twice.
The consultant was very polite clear in all my questions and support me to understanding my doubts also an very fast process and more importantly didn’t make an interview question getting bored .. tha... See more
Company replied
I took out two policies with Get Protected. Connor Mundy is absolutely brilliant, he has a very friendly manner, and we had some laughs throughout the phone call. He made taking out the policies easy,... See more
Company replied
4.7
Excellent
90 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service with great human relation skill
Customer service was great,agent so polite
16 April 2026
Pleasant,professional and very…
Pleasant,professional and very convincing . Patient and explained and responded to each query with much clarity and ease. Great service.
15 April 2026
Noel william was so helpful
Noel william was so helpful, cordial and friendly. He made my registration simple and easy. Didn't feel pressured and saw the need to just sign up without thinking twice.
15 April 2026
Very polite and explained everything…
Very polite and explained everything thoroughly. It's good to know that my children won't have to worry if anything happens to me in the future. Will definitely be recommending them
10 April 2026
Reply from Mumsurance
Hi Charlotte, thanks so much for your review. We’re really pleased to hear everything was explained thoroughly and that you feel reassured about your children’s future. It means a lot that you’d recommend us as well. If you ever need anything, we’re always here to help. Mumsurance customer services
They were brilliant got what I wanted…
They were brilliant got what I wanted security for my daughter when I leave her thank you very chatty which is important and English very important
28 August 2025
Reply from Mumsurance
Hi Ms Smith, thanks so much for your review. We’re really pleased to hear you were able to get the security you wanted for your daughter and that the conversation felt friendly and comfortable. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
Reply from Mumsurance
Hi there, thanks so much for your review. We’re really glad to hear the team were supportive and helpful throughout your experience. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
I feel comfortable when they are setup…
I feel comfortable when they are setup my life insurance policy.and They are asking my Husband, and children date of birth .
1 April 2026
Reply from Mumsurance
Hi Ripa, thanks so much for your review. We’re really pleased to hear you felt comfortable while setting up your policy and that everything was handled clearly for you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
The person I spoke to was very friendly…
The person I spoke to was very friendly and explained everything so I understood it
1 April 2026
Reply from Mumsurance
Hi Paula, thanks so much for your review. We’re really pleased to hear the adviser was friendly and made sure everything was explained in a way you could understand. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
Good customer service
Good customer service, very friendly to me like i know them way back, very polite speaking to me and very respectful too.
23 March 2026
Reply from Mumsurance
Hi Tishainna, thanks so much for your review. We’re really pleased to hear you had such a friendly and positive experience and that you felt comfortable throughout the call. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
Was very helpful on the phone and…
Was very helpful on the phone and helped me choose what was right for me
23 March 2026
Reply from Mumsurance
Hi there, thanks so much for your review. We’re really glad to hear you found the call helpful and that you were supported in choosing the right option for you. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
The company did what I asked for
20 March 2026
Reply from Mumsurance
Hi Lorraine, thanks so much for your review. We’re really pleased to hear we were able to provide exactly what you were looking for. We really appreciate your feedback. If you ever need anything, we’re always here to help. Mumsurance customer services
Speaking to Leon
Speaking to Leon. He made everything I wanted so easy. He was a real pleasure to speak to 10/10 service from him, he is a credit to mumsurance.
27 March 2026
Reply from Mumsurance
Hi Lorraine, thank you for your lovely review. We’re so pleased to hear Leon made everything easy and was such a pleasure to speak with, we’ll be sure to pass this on to him.
Reply from Mumsurance
Hi Clare, thank you for your review. We’re really pleased to hear you found the service excellent, we appreciate you taking the time to share this.
Excellent Service- Rhia is clearly very efficient in her…
Rhia is clearly very efficient in her job and the process was easy and straightforward. I understood everything clearly. Thank you and I'm delighted to be covered immediately.
26 March 2026
Unprompted review
Reply from Mumsurance
Hi Elizabeth, thank you for your lovely review. We’re so pleased to hear Rhia made the process easy to follow and that everything was clearly explained for you.
Fantastic Mr Sherlock made the whole…
Fantastic Mr Sherlock made the whole process enjoyable and refreshing. Welldone.
26 March 2026
Reply from Mumsurance
Hi there, thank you for your kind words. We’re really pleased to hear Mr Sherlock made the whole process enjoyable and refreshing for you.
Leon Clark - great customer service…
Leon Clark had great customer service interaction, he was very thorough and knowledgeable and guided me through the process of getting life insurance.
25 March 2026
Reply from Mumsurance
Hi Eboni, thank you for your lovely review. We’re so pleased to hear Leon guided you through everything so thoroughly and made the process clear and easy.
Reply from Mumsurance
Hi Sasha, thank you for your review. We’re really pleased to hear you found the service well organised and a great experience overall.
The consultant was very polite clear is…
The consultant was very polite clear in all my questions and support me to understanding my doubts also an very fast process and more importantly didn’t make an interview question getting bored .. thanks very much for hes assistance to help me choose the best plan for my family.. he is an great consultant I am very happy with him service. Many thanks Monica Gregory
12 March 2026
Reply from Mumsurance
Hi Monica, thank you for your lovely review. We’re so pleased to hear the consultant supported you so well, answered all your questions and helped you choose the best plan for your family.
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