Mike Pero Mortgages Reviews 

4,010
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, often going above and beyond to assist. Reviewers frequently highlight the excellent communication, prompt responses, and clear explanations provided by the team, ensuring they feel well-informed and supported. Many customers found the overall service and process to be easy, smooth, and stress-free, especially for first-time buyers, with guidance making complex situations manageable. This dedicated support and expertise often led to positive outcomes, helping people achieve their goals, such as buying their first home or securing optimal deals.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and stress-free experience... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing satisfaction with the support... See more

User experience

People report positive experiences with user experience, consistently finding the process easy to understand... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

Brilliant service We love dealing with Shane when it comes to our mortgage lending. A great communicator and very experienced, Shane always provides us with up to date advice and guidance when making... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(4,010)

399 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10!

Wayne was extremely knowledgeable and so very helpful. Helped with any question, big or small. He is extremely easy to work with and to get along with. He made buying our house so easy and stress free. Couldn't recommend him enough!

30 September 2025
Rated 5 out of 5 stars

Amazing services

Amazing services. I will give 10 Stars if I can. Nigel keeps us inform for every steps in the way. Thank you so much

16 October 2025
Rated 5 out of 5 stars

Great Experience

Scott walked us through the whole process which as first home buyers was very daunting. He made thinhs uncomplicated and was super responsive to all forms of communication.

25 August 2025
Rated 5 out of 5 stars

Expert and amazing help!

Dane was always available to talk and help. He gave expert advice. We were brand new to buying a house. We are so thankful to have had Dane's help with buying a house and all the forms and financial side of things. We didn't know what we were doing, but he knew really well and led us every step of the way. Thanks Dane!

30 September 2025
Rated 5 out of 5 stars

Professional, Patient, and Extremely Helpful

I’m from another country where the process of buying a property is quite different, so Dan’s help was incredibly important in making me feel confident that I was doing everything right throughout the process. He guided me through each step, recommended excellent lawyers, and supported me with all the bank’s requirements. I truly appreciate his patience and professionalism — it made the whole experience much easier and less stressful.

26 September 2025
Rated 5 out of 5 stars

Great Service

Couldn't be happier with Andrew's service. Super helpful, friendly and professional. Highly recommended.

20 September 2025
Rated 5 out of 5 stars

Highly recommend Donald Stevenson from Mike Pero

I was dealing with another mortgage broker and was getting frustrated with the lack of understanding of what my vision was
Once I spoke with Donald and went through what I needed, not only did he understand he took the reigns and got me to the final dream property
I would highly recommend Donald to anyone wanting a mortgage he has so much knowledge and takes the pain out of dealing with the banks

12 October 2025
Rated 5 out of 5 stars

Great service

Logan as always so easy to work with and answered any questions we had . We have used Logan multiple times and never disappointed with his service always accomodating and works with you . Thanks Logan 😊

25 August 2025
Rated 5 out of 5 stars

Friendly, Reliable, and Always On Point

Working with Scott was an absolute pleasure from start to finish. He was super friendly, approachable, and made the entire process feel smooth and stress-free. I never felt like any question was too small or silly, His clear communication and genuine support made a potentially overwhelming experience feel manageable and even enjoyable. If you're looking for someone who combines expertise with a warm, down-to-earth approach, I can't recommend him enough!

20 September 2025
Rated 5 out of 5 stars

Dane was awesome to deal with

Dane was awesome to deal with. He was always so quick to respond to any questions I had. He was professional and personable which made him very approachable.
Working through the process was an easy and enjoyable experience.
I would be happy to work with Dane again

10 October 2025
Rated 5 out of 5 stars

Scott was absolutely fantastic

Scott was absolutely fantastic. He helped us understand everything and made what we thought was impossible, a reality. It wasn’t smooth sailing during our time but Scott was there every step of the way.

26 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look