Mike Pero Mortgages Reviews 

4,011
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, often going above and beyond to assist. Reviewers frequently highlight the excellent communication, prompt responses, and clear explanations provided by the team, ensuring they feel well-informed and supported. Many customers found the overall service and process to be easy, smooth, and stress-free, especially for first-time buyers, with guidance making complex situations manageable. This dedicated support and expertise often led to positive outcomes, helping people achieve their goals, such as buying their first home or securing optimal deals.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and stress-free experience... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing satisfaction with the support... See more

User experience

People report positive experiences with user experience, consistently finding the process easy to understand... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

Brilliant service We love dealing with Shane when it comes to our mortgage lending. A great communicator and very experienced, Shane always provides us with up to date advice and guidance when making... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,011)

399 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott was absolutely fantastic

Scott was absolutely fantastic. He helped us understand everything and made what we thought was impossible, a reality. It wasn’t smooth sailing during our time but Scott was there every step of the way.

26 September 2025
Rated 5 out of 5 stars

Excellent service and support.

James and the team have been absolutely amazing to work with. They're so easy to talk to, happy to explain everything clearly, and offer different options to help you find what works best. They also reply to emails and messages really quickly, which made the whole process smooth and stress- free. Truly appreciate all their help. Highly recommend James.

25 September 2025
Rated 5 out of 5 stars

Our dream home became a reality thanks to Gina

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyond the whole way, always patient, super quick to reply, and made everything feel way less stressful than it could’ve been. We’re so grateful for all her help and can’t recommend her enough!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Steve was a financial encyclopedia

Steve listened and guided us into the best set up for our first home mortgage.

We had a terrible experience with our current bank. Steve applied to 3 banks on our behalf so we could find the best deal. Thanks it was a easy process.

1 October 2025
Rated 5 out of 5 stars

Rose is an absolute professional

Rose is an absolute professional! She was so patient in what was quite a long process to securing our dream home. Her knowledge and expertise guided us through the complex process seamlessly. I would highly recommend Rose to anyone looking to finance.

1 September 2025
Rated 5 out of 5 stars

Absolutely Outstanding Serrvice

Absolutely Outstanding! Scott is a star! We simple cannot recommend Scott Jackson highly enough! Since the first contact, the experience of securing mortgage was seamless, surprisingly enjoyable, no stress at all. His attention to detail, proactive communication, availability, knowledge, professionalism and genuine care is top. Five stairs is not enough! Thank you Scott. Sonia & Luis

7 October 2025
Unprompted review
Rated 5 out of 5 stars

A+ for Zebunisso

Zebunisso help my partner and I secure the finance needed to purchase our dream home. Her diligent communication helped the process run smoothly from start to finish. I would high recommend Zebunisso to anyone wanting refinance or get a mortgage.

7 October 2025
Rated 5 out of 5 stars

Ricky

We have used Ricky a couple of times. He made the whole process very simple and easy and got it all sorted in very quickly.
Would recommend him everytime.

10 September 2025
Rated 5 out of 5 stars

The best mortgage broker we have ever…

The best mortgage broker we have ever had Ricky and Anna
Thank you for all your support and guidance on our mortgage approval
Fantastic communication and quick respond on emails and questions
Fantastic Team five stars
Thank you
Sarah and Mark

5 May 2025
Rated 5 out of 5 stars

Tammy is an absolute legend

Tammy is an absolute legend. knowledgeable, great communication and welcoming. Nothing was ever an issue, she always went out of her way to help us in any way.
Would recommend anyone from buying their first home to their third to talk with Tammy.

6 October 2025

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