Squirrel Reviews 124

Had the most useless broker that disappeared overseas during the closing of the purchase without telling me and nearly derailed the deal. JB the director of the company took over but doesn't answer his phone or emails, neither does the team leader. I have emailed them once a month since January (it's June) on a thread started by them and no comms. Crazy. I'm not sure how they manage to function. Perhaps once the mortgage is secured they see no need to put further energy towards you? I am currently trying to figure out if I can change broker mid mortgage.

What a fantastic service.10 minutes to withdraw money into my normal bank account.Also have real people available on a weekend if you need them.would recommend to everyone.

Emma Wallace from Squirrel is absolutely fantastic. She has gone over and beyond for us and made everything easy and understandable. Emma has also given us excellent strategic advice and secured great rates for us.

Steven Hogg from Squirrel is an amazing mortgage adviser (highly recommend him)! Blake Neve, Account Manager from Squirrel, was also amazing during our home loan application process. Before going to Squirrel, our home loan applications were rejected from both Kiwibank and ASB and therefore I decided to get help from a mortgage adviser. I filled in the online application for Squirrel (after reading some online reviews, I thought I’d take a chance with Squirrel) and my case was given to Steven. He has answered my many questions and supported my partner and I through the whole home loan process. Thanks to Steven, we ended up getting an approval from 2 banks and settlement is on the 4/11/24. I appreciated how he used some te reo phrases (Māori language) in his emails. I also appreciated Steven securing a cash-back offer without us even asking him to do that! Overall, 10/10 experience and I will be going back to Squirrel for future home loan applications.

Adam Clark and John Bolton are bad advisers. During interest rate rising from October 21 until 23 they always pushed clients on short term interest rates even when clients asked for longer term rates. Being overseas now we should have our mortgage secured for another 3-4 years not having to guess what the mortgage is going to be next month.

They are bad Financial advisers that don't know how interest rates work. They only guess interest rates will go down in the future and have no idea what to do when they start rising. They won't pick up the phone and call you and when you ask for long term rates they ignore your requests.

AVOID AT ALL COSTS. If you just want a mortgage broker then your better off with going into the bank branches of the big four.

Do not use these guys for Financial Advice. They do not understand Finance!!

Squirrel Mortgage Adviser Jessica Carr was amazing. The sale was a tad complicated - A first-time buyer purchasing a bare rural section for a tiny house. I'm thrilled with the outcome and appreciate all the help Jess gave me in getting things across the line.

I have recently started investing with Squirrel, and have been very impressed with their service. It is an easy to use platform, the interest earnings are fantastic, and the service from the team has blown me away - especially given how successful the company already is. I am really pleased to have found this investment pathway.

The staff? Friendly.
The investing process? Easy.
Selling any part of your investment on their secondary market? Well let's just hope you don't have an emergency surgery to handle because you won't see your money anytime soon. Their website advertises 4-7days for your investments to sell . That is unless Dave with 2 million dollars decides to sell his investment because his batch needs a new vase from Italy.
His entire investment had to sell before you can get out just a measly 20k that Dave the millionaire wouldn't blink an eye at.
I've actually found it easier to work with banks to free up a TD than these guys so proceed with caution and treat their investments like a TD you cannot break no matter the reason . :)

Fantastic provider of Peer-to-Peer investments that actually make you feel like your money is helping out someone personally, rather than sitting in some big bank’s holding account. Squirrel has been super easy to work with, the app is easy to use, intuitive and shows me exactly what I need to see about my investments. Pair this with some of the best investment rates around and utilising this company is a no-brainer. Cannot recommend Squirrel enough to someone who wants to make decent wealth through investing. 10/10 :)

we have been with them for a few weeks and have found the setup easy, transferring funds easy and actually putting the funds easier as well. they have good systems in place on the current interface, and reserve funds should a fund type get into trouble which is a good setup. the on call funds are getting 5.25% which is good in this market and when you offer monies into the investment types they tell you how long it will take to get invested. very transparent. I cant find fault and they have a better customer portal than some of the banks and we are with a few. You do have to keep an eye on things for loans can be repaid earlier, however they send regular reports, you just have to read them

Great way to invest. The App needs work though, for it to be up-to-date, you have to close it and re login.

Great communication. The platform is easy to navigate and we are getting good returns. I like that our money is being used by Kiwis in NZ to build or buy homes.

5-star product and great customer service experience!

Easy to set up and manage
Great returns on investment and great interest rate on on call account.

Easy to sign up and use and great returns so far

Easy to use platform. Interest rate returns market leading with minimal risk.
Nice, easy and quick once you are setup.
Does what it says on the can.

Great communication about our investments and the investing environment.

Love the higher rate of return, ease of depositing and ease of selling investments. Was worried it might take a while to get my money out when needed, but it has taken less than 24 hours, each time, to sell investments and I can transfer money back to my bank account the next day.

Fantastic platform! Simple and easy to use. The team have always been very prompt and helpful with queries!