Mike Pero Mortgages Reviews 

4,027
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly knowledgeable, patient, and professional. Many highlight their exceptional communication, clear explanations, and prompt responses to questions. This guidance makes complex processes feel easy, straightforward, and stress-free for consumers. Reviewers frequently mention the staff going above and beyond, providing dedicated support throughout the entire journey. Customers appreciate the personalized approach and the feeling of being valued, leading to excellent outcomes. The overall service is consistently described as efficient and highly recommended by those who have used it.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and patience... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy and smooth the... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the service. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

We are really appreciate the help and guidance provided by Logan , he helped explain what your company does and what services you provide , not only was he is an excellent mortgage broker , very frien... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,027)

415 reviews in the last 12 months

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Rated 5 out of 5 stars

Philippa is so thoughtful and thorough

Philippa is so thoughtful and thorough. She always makes us feel valued and listened to when dealing with our insurance. 100% recommend, especially if you want someone trustworthy, professional, and kind.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Working with this amazing team has been…

Working with this amazing team has been a dream come true! As a new homeowner, I'm thrilled to have experienced their professionalism, open communication, and patience. Special thanks to James, Dean, Donnell, and the Mike però team - wishing you all the best

25 July 2025
Rated 5 out of 5 stars

Highly recommended.

Russell has a lot of knowledge and experience, which he was very generous with. It helped me navigate this journey of buying my own home. I really appreciated his clear and practical advice at each step of the process. I will recommend him to everyone.

4 September 2025
Rated 5 out of 5 stars

As a first-home buyer

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property reports, and even connecting me with amazing health insurance brokers. Kirsty is incredibly knowledgeable, patient, and super responsive. She always took the time to explain things clearly and made what could have been a stressful process feel easy and exciting. I’m so grateful for all her help and can’t recommend her highly enough!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Communication is clear and timely.

Communication is clear and always responded to. We asked Wayne to help us with refinancing as we were happy with the previous assistance when purchasing a property with two houses. This was a co-ownership so was not a straightforward application, Wayne's assistance was much appreciated.

8 September 2025
Rated 5 out of 5 stars

We had the absolute pleasure of working…

We had the absolute pleasure of working with Sammi as our mortgage broker, and we couldn’t be happier with the experience. From start to finish, she was incredibly professional, knowledgeable, and supportive throughout our entire buying and selling process.

Sammi went above and beyond to make everything run smoothly — explaining each step clearly, handling all the details efficiently, and keeping us well-informed along the way. She worked tirelessly to secure us the best possible interest rates, and her dedication truly made a difference in helping us achieve our goals.

What really stood out was her professionalism, patience, and genuine care for our situation. Buying and selling at the same time can be stressful, but Sammi made the whole process feel easy and stress-free.

We’re so grateful for all her help and couldn’t recommend her highly enough. If you’re looking for a mortgage broker who’s professional, proactive, and genuinely invested in your success, Sammi is the one!

25 September 2025
Rated 5 out of 5 stars

Excellent Refinancing Advice and Ongoing Support

I had an excellent experience working with Mani on my refinancing. He was extremely helpful in explaining each step of the process clearly, answering all my questions promptly, and keeping me updated throughout. I really appreciated his professionalism and how approachable and supportive he was — always available when I needed guidance. The whole process felt smooth and stress-free thanks to his expertise. I’d highly recommend Mani to anyone looking for a reliable and professional financial adviser.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Jacqui was great

Jacqui was great, answering all our questions and guiding us through the process from start to finish. We had a unique situation, and Jacqui proved why she is one of the best by helping us secure a mortgage and buy our dream home.

5 October 2025
Rated 5 out of 5 stars

Mandy is amazing!

Mandy is so easy to work with. She gets to know you and your needs and does everything she can to meet them. She is upfront and honest all the way through so you know exactly what your situation looks like. 10/10, would recommend Mandy to others

1 October 2025
Rated 5 out of 5 stars

Shane the main man

Shane was a fantastic communicator and explained every aspect of our home loan application extremely well. He was very knowledgeable and patient with all our questions. I would highly recommend Shane to anyone trying to buy their first home.

26 October 2025

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