Mike Pero Mortgages Reviews 

4,011
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, often going above and beyond to assist. Reviewers frequently highlight the excellent communication, prompt responses, and clear explanations provided by the team, ensuring they feel well-informed and supported. Many customers found the overall service and process to be easy, smooth, and stress-free, especially for first-time buyers, with guidance making complex situations manageable. This dedicated support and expertise often led to positive outcomes, helping people achieve their goals, such as buying their first home or securing optimal deals.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and stress-free experience... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing satisfaction with the support... See more

User experience

People report positive experiences with user experience, consistently finding the process easy to understand... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

Brilliant service We love dealing with Shane when it comes to our mortgage lending. A great communicator and very experienced, Shane always provides us with up to date advice and guidance when making... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,011)

399 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark the Magician

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with his time and also patient with us. There were no dumb questions.

Mark's guidance and involvement was the only reason we got the house we wanted. We would highly recommend Mark to any and all people that are keen to purchase their next property.

21 November 2025
Unprompted review
Mike Pero Mortgages logo

Reply from Mike Pero Mortgages

Thank you Awhina for your incredible kind words.
Buying a home can be one of the most challenging and emotionally demanding journeys people go through, and banking is often unnecessarily complex, which can add to that pressure and impact people in very real ways.
I do wish you and your whānau every happiness as you settle into your new home.
Kind regards
Mark

Rated 5 out of 5 stars

Really helpful for self employed couples!

Mandy was awesome - we had a bit of a complex situation with us both being self employed and having recent increases in our earnings that we needed to prove but she liaised with the bank on our behalf and sorted everything for us making it seamless. Would definitely recommend!

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Scott was excellent to deal with

Scott was excellent to deal with, He has great communication skills and knowledge of mortgages and the homebuying process.

He was always quick to pick up the phone and glad to answer all of our questions. He was helpful and encouraging throughout the whole process.

If you are looking for a mortgage broker you won't find anyone better

1 August 2025
Rated 5 out of 5 stars

Excellent!

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and he gets great results. He comes highly recommended by us, and we wouldn't consider using anyone else. Thanks Mark!

30 August 2025
Mike Pero Mortgages logo

Reply from Mike Pero Mortgages

Thanks so much, Justin. Appreciate your trust and the opportunity to help again — always here when you need me.

Rated 5 out of 5 stars

Philippa is so thoughtful and thorough

Philippa is so thoughtful and thorough. She always makes us feel valued and listened to when dealing with our insurance. 100% recommend, especially if you want someone trustworthy, professional, and kind.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Working with this amazing team has been…

Working with this amazing team has been a dream come true! As a new homeowner, I'm thrilled to have experienced their professionalism, open communication, and patience. Special thanks to James, Dean, Donnell, and the Mike però team - wishing you all the best

25 July 2025
Rated 5 out of 5 stars

Highly recommended.

Russell has a lot of knowledge and experience, which he was very generous with. It helped me navigate this journey of buying my own home. I really appreciated his clear and practical advice at each step of the process. I will recommend him to everyone.

4 September 2025
Rated 5 out of 5 stars

As a first-home buyer

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property reports, and even connecting me with amazing health insurance brokers. Kirsty is incredibly knowledgeable, patient, and super responsive. She always took the time to explain things clearly and made what could have been a stressful process feel easy and exciting. I’m so grateful for all her help and can’t recommend her highly enough!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Communication is clear and timely.

Communication is clear and always responded to. We asked Wayne to help us with refinancing as we were happy with the previous assistance when purchasing a property with two houses. This was a co-ownership so was not a straightforward application, Wayne's assistance was much appreciated.

8 September 2025
Rated 5 out of 5 stars

We had the absolute pleasure of working…

We had the absolute pleasure of working with Sammi as our mortgage broker, and we couldn’t be happier with the experience. From start to finish, she was incredibly professional, knowledgeable, and supportive throughout our entire buying and selling process.

Sammi went above and beyond to make everything run smoothly — explaining each step clearly, handling all the details efficiently, and keeping us well-informed along the way. She worked tirelessly to secure us the best possible interest rates, and her dedication truly made a difference in helping us achieve our goals.

What really stood out was her professionalism, patience, and genuine care for our situation. Buying and selling at the same time can be stressful, but Sammi made the whole process feel easy and stress-free.

We’re so grateful for all her help and couldn’t recommend her highly enough. If you’re looking for a mortgage broker who’s professional, proactive, and genuinely invested in your success, Sammi is the one!

25 September 2025
Rated 5 out of 5 stars

Excellent Refinancing Advice and Ongoing Support

I had an excellent experience working with Mani on my refinancing. He was extremely helpful in explaining each step of the process clearly, answering all my questions promptly, and keeping me updated throughout. I really appreciated his professionalism and how approachable and supportive he was — always available when I needed guidance. The whole process felt smooth and stress-free thanks to his expertise. I’d highly recommend Mani to anyone looking for a reliable and professional financial adviser.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Jacqui was great

Jacqui was great, answering all our questions and guiding us through the process from start to finish. We had a unique situation, and Jacqui proved why she is one of the best by helping us secure a mortgage and buy our dream home.

5 October 2025

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