GB DIY Store Reviews 

Absolutely amazing business, with fantastic customer service - needed a deadbolt for an old locking strip (20+yrs old), not only did they have one in stock, Nathan fitted it for me and serviced the two anchor points. Travelled 30 miles to this business, well worth the journey, highly recommended this team for all your window/door locks and handles.

My UPVC front door lock was faulty, the cams wouldn't stay up when the door was open.
I took the gearbox out to get details, but there was very little to go on, other than made by Mila
GB DIY Store allowed me to filter through to the closest option (fortunately got it down to 2), then fully dimensional drawings to allow for the correct choice.
I wasn't in any great rush, so standard 2-day post was fine. Price was also great, with discount code I found on-line
Arrived 2 days later, well wrapped
And I had it fitted within 20mins
Brilliant website, lots of choice and great prices

Easy to find item required and ensure right size of good quality upvc door handle replacement. Fitting was simple and exact.

Very helpful in answering my question about ordering the right cylinder lock.
Replied within 10 mins.
Ordered on a Friday and arrived on the Monday.

Definitely use again.

Very helpful with enquiries and quick delivery of items ordered first class

Always buy my bits for windows and doors from GB DIY. They have all the seals, sealants and tools I need. Quick delivery as well.

very friendly and speedy service

Great product and great service

My go to diy needs. Always spot on, with next day delivery. Really professional company

I was not sure which conponant I needed to fix my door. I spoke to them on the phone and they gave me good advice on how to be sure what was required. The item was delivered in a few days and fitted perfectly. I'm sure it saved me a few ££ over calling out a locksmith.

Couldn't of had a better experience, couldn't find my door lock anywhere in the local area, visited this site and had it in my had in 2 days

Excellent service and delivery. Happy customer.

Well, what can I say? Absolutely brilliant customer service from start to finish. An issue arose with keys for the lock I bought, that was actually nothing to do with gbdiy but nonetheless Taylor was happy to work with me to sort something out. It wasn't even gbdiy's issue. I am really so blown away but the desire to help and offer a solution that really wasn't anything that they were required to solve. Thank you. Brilliant and I wouldn't hesitate to buy from them again.

You are great

retro fit trickle vents arrived promptly well packaged and decent quality

Quick delivery good price, first class service

Very helpful, knowledgeable telephone advice prior to ordering online. Fast delivery of the required part. Excellence from start to finish. Thankyou

No problems for ordering to prompt delivery,made my door look a lot better 100% recommend

I needed a replacement window lock gearbox. I chose to order from here because their information was very comprehensive, enabling me to choose the right model with confidence. This is something I often find lacking when trying to order something very specific, particularly outside my normal experience. The part arrived on time, and it’s now fitted. Job done, thanks.